Review
Absolutely love my bank. I honestly couldn’t ask for better customer service from any branch that hasn’t been the kindest or most helpful people. Thank you.
My app
I live my bank😘😘
Truck payment
I can’t get to the confirm part to make the payment
Love my bank
Have been with Independent for a number of years. Could not be happier after being with my previous bank.
Quick and Easy
Enjoy the secure email feature, they’ve addressed all of my random concerns quickly!
Great full
Love this app because it gives real time transactions and balance. Therefore able to tract and react to any errors or fraudulent activity.
No complaints here.
Indy is MY bank. Never any issues and the staff at my branch is super friendly and helpful. Thanks Indy team!!!
Strong Local Bank
We have been I-Bank customers for years and they have always been responsive to our needs. They have been vigilant to keep all our accounts safe. All three of our children are now customers as well!!
Worst App Ever
Every time I tried to login, an error occurs. I also ended up with my account locked and I have to call costumer service to unlock it!
App down for 2 weeks
My app has not been able to show any transactions for weeks. I’ve called, live chatted, emailed, and am told they’re “working on it”. Also was told I wasn’t the only one.
Able to log in but then shows error message. Absolutely unacceptable.
Able to log in but then shows error message. Absolutely unacceptable.
Top Notch
Keep up the good work .
Independent bank
Best bank in the world
Love it!
Love it! Super convenient. Mobile deposit and the transfer feature saves me soooo much time!
Log on
Why do I have to keep putting my username and password in? I used to be able to use my thumb to access my account. Why can I know longer use that method?
Great App!
I love being able to check my on my accounts with this app! It’s so easy, and convenient. Definitely worth the download!!
Worst Banking App Ever
It takes sometimes up to a week for you to be able to see your transactions. You never know how much you actually have in your account. Everyone else I know has real time technology with their bank not sure why ibank can't get the same.
Needs faster updating
App balance doesn't reflect in real time.
Poor Quality
For depositing checks, the camera function is the worst I've experienced. Needs more work.
Perfect App
Fast, allows me to pay bills from my phone, and easy to navigate.
Would be nice to see what pending charges you have.
UPDATE:
Continues to be a very reliable app that allows me to check on balances fast and even deposit checks! Now they just need to integrate Touch ID and give me a way to quickly find my checking account# & routing#.
Would be nice to see what pending charges you have.
UPDATE:
Continues to be a very reliable app that allows me to check on balances fast and even deposit checks! Now they just need to integrate Touch ID and give me a way to quickly find my checking account# & routing#.
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Good not great
Useful application. The mobile deposit aspect could be improved for ease of use, however. It takes several tries to line up the photo properly. I've used USAAs online deposit for several years, so that is what I'm comparing my experience to.
