Manage your finances conveniently from your mobile device. Check balances, pay bills, transfer funds between accounts, and deposit checks by taking a picture. Locate nearby branches and ATMs securely.
Summarized from real user reviews of Independent Bank Mobile. Based on 968 reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
2026.4.2.3
July 7, 2026
This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.
3 issues
Account access issues
Frequent login problems
4 requests
Real-time transaction updates
Fingerprint/biometric login
The app allows you to manage your finances conveniently from your mobile device. You can check your current account balances, pay bills to registered billing accounts, transfer funds between your eligible i-bank accounts, and deposit checks by taking a picture of them. You can also locate the nearest i-Bank branch or ATM using your device's GPS.
To log in, you need to enter your existing Independent Bank Online Banking ID and password. If you have forgotten your online ID or password, you can call 1-888-716-9293 ext. 298 for assistance. A password is required each time you sign in for security.
Yes, the app employs several security measures to protect your accounts and transactions. It uses aliases instead of account numbers, transmits information using state-of-the-art encryption, and requires a password for every sign-in. Additionally, it offers a 100% Mobile Banking Guarantee for unauthorized access.
No, the app is designed for managing existing accounts and billers. You can only make transfers between existing eligible i-bank accounts and pay bills to existing registered billing accounts. You cannot add new accounts or new billing accounts directly through the mobile app.
The app itself is free to download and use. However, data service charges may apply depending on your wireless carrier. The app does not have any in-app purchases or subscription fees.
