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Independent Bank Mobile

Independent Bank Mobile

by Independent Bank

1K ratings
50 reviews
📊 Productivity
💰 Finance
Free

Details

Released
March 9, 2011
Updated
September 29, 2026

Features

Developer

Independent Bank
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Independent Bank Mobile screenshot #1 for iPhone
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Independent Bank Mobile screenshot #9 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐50
Reviews↘︎
📝5+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your finances conveniently from your mobile device. Check balances, pay bills, transfer funds between accounts, and deposit checks by taking a picture. Locate nearby branches and ATMs securely.

✓Check account balances
✓Pay registered bills
✓Transfer funds between accounts
✓Deposit checks via photo
✓Locate branches and ATMs
Show original description

What users say about Independent Bank Mobile

Reviews of Independent Bank Mobile are mostly positive: the Finance app is rated 4.8/5 from 1K App Store ratings. What users like most: excellent customer service, convenient mobile app. Top complaints: app crashes and errors, delayed transaction updates. Summarized from real user reviews.

Positive things

  • 👍Excellent customer service
  • 👍Convenient mobile app
  • 👍Secure and reliable banking
  • 👍Easy to use and navigate
  • 👍Helpful features like mobile deposit and bill pay

Negative things

  • 🐛App crashes and errors
  • 🐛Delayed transaction updates
  • 🐛Inconsistent mobile deposit functionality
  • 🔋Slow app performance
See all reviews

What's New in Independent Bank Mobile

2026.7.4.1

September 29, 2026

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

User reviews

Most RecentHighest RatedLowest Rated

Review

Absolutely love my bank. I honestly couldn’t ask for better customer service from any branch that hasn’t been the kindest or most helpful people. Thank you.
Ffattite7

My app

I live my bank😘😘
Pphilly123#

Truck payment

I can’t get to the confirm part to make the payment
FFuryrod

Love my bank

Have been with Independent for a number of years. Could not be happier after being with my previous bank.
Ddavid3269

Quick and Easy

Enjoy the secure email feature, they’ve addressed all of my random concerns quickly!
Jjim199797
See 45 more reviews

Developer apps

iBank Business
iBank Business

by Independent Bank

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Account access issues

Bug

Frequent login problems

Bug

Delayed or missing transaction history

Bug
✨

Requested Features

4 requests

Real-time transaction updates

Feature

Fingerprint/biometric login

Feature

Dedicated iPad app

Feature

Car payment integration

Feature

FAQ

What can I do with the Independent Bank Mobile app?

The app allows you to manage your finances conveniently from your mobile device. You can check your current account balances, pay bills to registered billing accounts, transfer funds between your eligible i-bank accounts, and deposit checks by taking a picture of them. You can also locate the nearest i-Bank branch or ATM using your device's GPS.

How do I log in to the Independent Bank Mobile app?

To log in, you need to enter your existing Independent Bank Online Banking ID and password. If you have forgotten your online ID or password, you can call 1-888-716-9293 ext. 298 for assistance. A password is required each time you sign in for security.

Is the Independent Bank Mobile app secure?

Yes, the app employs several security measures to protect your accounts and transactions. It uses aliases instead of account numbers, transmits information using state-of-the-art encryption, and requires a password for every sign-in. Additionally, it offers a 100% Mobile Banking Guarantee for unauthorized access.

Can I add new accounts or billers through the app?

No, the app is designed for managing existing accounts and billers. You can only make transfers between existing eligible i-bank accounts and pay bills to existing registered billing accounts. You cannot add new accounts or new billing accounts directly through the mobile app.

Is there a cost to use the Independent Bank Mobile app?

The app itself is free to download and use. However, data service charges may apply depending on your wireless carrier. The app does not have any in-app purchases or subscription fees.