Indigo Neo User Reviews

Customer Experience

Positive experience35.8% of reviews
Neutral4.1% of reviews
Negative experience60.1% of reviews

~ Based on 293 written reviews from the US App Store.

What users say

Is Indigo Neo Safe?

Indigo Neo appears safe based on user ratings. AppsHunter Safety Score for Indigo Neo is 85/100.

This assessment is based on 257 user ratings, with an App Store average of 4.3/5.

Safety Analysis

84.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 257 App Store ratings for Indigo Neo.

Is Indigo Neo Legit?

Indigo Neo appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Indigo Neo is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Got charged twice? And NO REFUND

So the app I guess is not consistent with what location your parking at, had gone through customer service via email for 2 reasons. One I mistyped my license plate (my fault) and wanted to make sure that it was fixed properly so I didn’t get a ticket, it was never fixed and was charged 36.07 anyway. Two, the ticket I paid didn’t even work and had to pay at the parking lot machine anyway in order for it to let me out of the parking lot which in the end was cheaper anyway! Difficult to work the app, couldn’t get a refund because my transactions were at “two different locations” when they weren’t. On top of that it took over a month for them to be like “ya even though you provided everything including transaction numbers, banking info and suck we still can’t do anything”
Pos app, save yourself time and your money that you won’t get back!
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Nice app

Easy to use

Easy to use

Quick and easy instead of standing on like to pay

Intuitive, does what it is supposed to

As the title says…

Signup doesn’t work

Signup doesn’t work

Tricks into paying more

The park again feature sometimes changes into a rate that you never selected/payed for, and if you’re in a hurry you can end up paying much more than you usually do. Customer service refuses to reimburse. Would be a good app except for that.

Received an error signing up and can’t sign up

Tried to sign up and received a cryptic error.

STOP ASKING FOR ME TO RATE THIS APP EVERY TIME I USE IT

I just want to park my car stop bothering me with ads and requests to change things and review the app every single time I use it

Frustrating

This app has no facility to check out as a guest and forces you to create an account.

Higher price than the parking meter!!

The app was .55 higher in price than the parking meter inside! Ridiculous. It should be less!

Buggy

It works sometimes, remembers my favorites, sometimes but it is not predictable when it will work and when it won’t.

Elbow casino parking

Stayed here a few times for the Stampede Calgary worth the price a good central area to get around the city.

Glitching cost me a ticket!

Typically good, but the combination of continual interruptions to rate this app and disconnecting mid workflow cost me $80 for ticket when it switched (without noticing) from full early bird to only 1.5 hours! I’ve parked in the same place for 2+ years paying full freight…

Unwarranted ticket

Got a ticket when I actually paid now in the process of disputing ticket

DO NOT USE YOU WILL PAY TWICE

I will never park in one of these lots or use this app ever again. I ended up paying 28$ TWICE because I paid on this app and it didnt register and I had to pay again upon exit or they wouldn’t let me out. SCAM.

Parking options

Only allow to pay for 1,3and 12 hour options

App is horrible

App doesn’t allow you to pay for parking as guest .. horrible !!

Super easy to use

Love it super fast once is set up

Great app

Great

5 hr option

No option for 5 hours?