Got rid of early bird rate with RTO
Lot used to have an early bird rate if you parked before 8am. RTO comes along and now it’s gone.
Indigo Parking
Easy, nice colours and fast. Thanks for creating this app!
No support and not working
I have been having issues with my app for months now and it just doesn’t work at all, before it was good but now I can’t even pay on it anymore.
5 stars
Easy and extremely convenient
Yo
Parking at u of c lot downtown app sucks. There is a 192 outside lot and a 162 parkade across the street. Terri le at picking up 162.
Michelle visit
Overcast day. Nice to be close to core of the harbour
Defaults to Apple Pay
Please stop forcing Apple Pay as the default payment method when a credit card was added and set as “default”.
Just visiting
Rates are reasonable and parking is secure
Horrible UI/UX
Worst app experience ever seen
Not worth the money doesn’t work
The app doesn’t work at the parking garages couldn’t get in. Couldn’t leave. Spoke to the security guard who informed me that the apps never work at the Brookfield parking garage in downtown don’t waste your money
Fast
Easy to use.
Expensive
Sooo expensive!!
Parking
Very easy
Slow
I don’t like how the app gives warnings of the parking lot closing for cleaning that occurred over a year ago, and also the two step verification to do a credit card payment every single day I park at work. Otherwise it’s fine.
No Apple Pay and Give FALSE Tickets
With all the scams with parking apps recently, you are still asking people for their credit card info? I want to pay with Apple Pay. Get with the times. And! They are scammers. I paid legitimately for my parking through the machine, have the receipt and STILL got a ticket asking me to pay a fine and threatening legal action if I don’t . They do this to fool people into paying for an illegitimate ticket. Avoid parking with them.
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Price Increases
Watched as the price of the same lot I’ve been parking in for over 3 years has increased from $11 to $15 / day for no reason. The lot is FULL of potholes (it’s gravel get a rake), garbage, delapidated rubber wheel stops. It’s PURE EXTRACTION and it’s a joke - the joke is on us, this parking landlord is charging us unfairly.
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Don’t use Apple Pay
App works ok but don’t bother using Apple Pay if you plan to be able to extend the parking - it won’t work (which they don’t tell you ahead of time.) it only works if you have a credit card directly saved in the app
False advertising
Says no app or signup required but when you scan the qr code posted, it directs you to the app store to download. Then after downloading you are unable to pay unless you add a car which requires you to sign up. Totally wasting my time.
Useful
Very useful, would be great if more parking spots would support reservation though
Got charged twice? And NO REFUND
So the app I guess is not consistent with what location your parking at, had gone through customer service via email for 2 reasons. One I mistyped my license plate (my fault) and wanted to make sure that it was fixed properly so I didn’t get a ticket, it was never fixed and was charged 36.07 anyway. Two, the ticket I paid didn’t even work and had to pay at the parking lot machine anyway in order for it to let me out of the parking lot which in the end was cheaper anyway! Difficult to work the app, couldn’t get a refund because my transactions were at “two different locations” when they weren’t. On top of that it took over a month for them to be like “ya even though you provided everything including transaction numbers, banking info and suck we still can’t do anything”
Pos app, save yourself time and your money that you won’t get back!
Pos app, save yourself time and your money that you won’t get back!
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