False “CAUTION! NETWORK THREAT DETECTED” Error on Airtel 5G (iOS 26.6)
I am unable to use the Indie app because it always displays “CAUTION! NETWORK THREAT DETECTED” whenever I open it. I am using a genuine Airtel 5G mobile network, and my internet connection works perfectly with all other apps.
My device is an iPhone running iOS 26.6, and the issue occurs consistently, preventing me from accessing the app. I have already tried reopening the app and switching networks, but the problem persists.
Please investigate this issue and provide a fix as soon as possible. Many genuine users may be affected if the app incorrectly detects secure mobile networks as a threat.
My device is an iPhone running iOS 26.6, and the issue occurs consistently, preventing me from accessing the app. I have already tried reopening the app and switching networks, but the problem persists.
Please investigate this issue and provide a fix as soon as possible. Many genuine users may be affected if the app incorrectly detects secure mobile networks as a threat.
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Doesnt work for me in united states
I have been seeing this since last 1 year thinking if they fix this for nre and nro customers but no update . App wont login or authenticate for Nri accounts to use in united states , only need to login through web to check account balances hope someone takes quick action on this
App not fully functional
Credit card payments could be checked and done since 1 month
Terrible app
For a bank with repute, this app is from the middle ages, ill designed, very buggy and very poor customer experience. Makes you lose trust in the bank's ability to serve customers well
Horrible bank
Horrible customer service
Vasthutech
Best
Trouble logging in always
I often have trouble logging in to the app. It asks for phone verification each time which is a nuisance
Good services
User friendly operations
Always Down Servers
Keep on having to delete and reinstall the app as every time I go to log in, the app usually has some sort of server issues. App Server is Down - Try Again Later but if you uninstall and reinstall the app it lets you use it. Has been happening for last few weeks non stop.
Best and quickest solution for NRI
I had an excellent experience opening my NRI account with IndusInd Bank. The process was smooth, completely digital, and hassle-free. The customer service team was highly professional and guided me through every step of the paperwork. Truly top-notch service for NRIs!
Pathetic !
Absolutely pathetic app update and even worse customer support. For over 15 years, my family has had multiple accounts (parents, etc.) officially linked to my single mobile number. The old app handled this perfectly. The new Indie app update completely locked me out, forcing a "one number, one account" restriction.
Here is the ultimate failure: The bank gladly opens and links innumerable accounts to one number at the branch level, but the Indie app team blocks you from accessing them. If the Indie app’s logic is more important than core banking rules, the bank should just immediately terminate all our family accounts!
When you call the support staff, they are utterly pathetic and irresponsible. They have zero connection with the banking department and offer no solutions. They ruined a perfectly functional app. Avoid this bank if you manage family portfolios
Here is the ultimate failure: The bank gladly opens and links innumerable accounts to one number at the branch level, but the Indie app team blocks you from accessing them. If the Indie app’s logic is more important than core banking rules, the bank should just immediately terminate all our family accounts!
When you call the support staff, they are utterly pathetic and irresponsible. They have zero connection with the banking department and offer no solutions. They ruined a perfectly functional app. Avoid this bank if you manage family portfolios
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service transfer
Very fast and easy but secure
Cannot even do a NRE FD
The app wouldn’t allow you to open a FD - be disappointed if you are an a NRI trying to use to this app to manage your Deposits
Very error prone
Errors all over with no clear explanation on how to resolve the error.
Example, trying to transfer a small amount of money, keeps erroring out saying invalid transfer reference id. What does it mean? Same transfer works if i were to change from imps to neft. Shouldn’t the application not direct you to that?
Example, trying to transfer a small amount of money, keeps erroring out saying invalid transfer reference id. What does it mean? Same transfer works if i were to change from imps to neft. Shouldn’t the application not direct you to that?
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Response from developer
Hi! This is not the experience we want for our customers. Please email us the details at socialm@indusind.com with your registered contact number, so we can look into this on priority and assist you at the earliest. Regards, Team IndusInd Bank
Otp in transfer
Otp took too long. Had to try three times . Came only on email not on register phone. Please fix your problem.
Response from developer
Hi! This is not the experience we want for our customers. Please email us the details at socialm@indusind.com with your registered contact number, so we can look into this on priority and assist you at the earliest. Regards, Team IndusInd Bank
Good
Smooth
New update is a mess
This new update does not show my credit cards which were shown earlier
Response from developer
Hi! This is not the experience we want for our customers. Please email us the details at socialm@indusind.com with your registered contact number, so we can look into this on priority and assist you at the earliest. Regards, Team IndusInd Bank
Smooth Account Opening, But App Signup Issues Are Frustrating
I recently opened an account and was genuinely impressed with how smooth and seamless the onboarding process was. It was quick, straightforward, and left a very positive first impression.
However, that has unfortunately been the only good part of my experience so far. When I tried to sign up on the app and selected the Aadhaar card option, it simply did not work. Despite clicking multiple times, nothing happened. A basic feature like this failing to function properly is quite disappointing.
This issue makes me question whether opening an account here was the right decision. I hope the technical problems are addressed soon.
However, that has unfortunately been the only good part of my experience so far. When I tried to sign up on the app and selected the Aadhaar card option, it simply did not work. Despite clicking multiple times, nothing happened. A basic feature like this failing to function properly is quite disappointing.
This issue makes me question whether opening an account here was the right decision. I hope the technical problems are addressed soon.
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Response from developer
Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the error image (if any) at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE
Poor service
My acc is in debit freeze in just after 1week of opening an account..Its been 7 months my account is lock everytime i visit their branch they just say 1 week & 1 week but its been 7 months i cant withdraw any funds my money got stucked .very poor service I recommend not to open any account they will make you cry .you cant even use your own money..
Even after completely all the verification still they couldn’t unlock my account
Even after completely all the verification still they couldn’t unlock my account
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Response from developer
Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the complaint ID at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE
Poor service
My acc is in debit freeze in just after 1week of opening an account..Its been 7 months my account is lock everytime i visit their branch they just say 1 week & 1 week but its been 7 months i cant withdraw any funds my money got stucked .very poor service I recommend not to open any account they will make you cry .you cant even use your own money..
Even after completely all the verification still they couldn’t unlock my account
Even after completely all the verification still they couldn’t unlock my account
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Response from developer
Hi! We are sorry for the inconvenience caused. Kindly share your concern along with the complaint ID at socialm@indusind.com for further assistance. Thanks, Alen - Team INDIE
