IndusInd Insurance User Reviews

IndusInd Insurance
IndusInd Insurance
INDUSIND GENERAL INSURANCE COMPANY LIMITED

Customer Experience

Positive experience12.1% of reviews
Neutral1.7% of reviews
Negative experience86.2% of reviews

~ Based on 58 written reviews from the US App Store.

Is IndusInd Insurance Safe?

Not enough ratings yet to assess IndusInd Insurance.

Is IndusInd Insurance Legit?

IndusInd Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for IndusInd Insurance is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Profile editing

Very poor app. I could not successfully edit and save my profile.

Response from developer

Dear Vilas, We're sorry to hear you're experiencing technical difficulties with our app. Our technical team has been notified and is actively working to resolve this. Thank you for your patience. We're committed to delivering a seamless digital experience. Regards, Team IGI

Helpful and Easy to apply

The app is easy and helpful for anyone new to claim processes. But I have a complaint that I am not able to reach any customer care whenever I need it.

Not a user friendly app

This app is the worst amongst all the insurances app i ever used i am not able to see the coverage and also i am not able to reach any of their agent the ivr says to add the registered number whereas i am calling with the registered number and still it is asking me to add the details in the app but in app there is no option available to manage the details
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Unnathu

Useless. Not working. Keeps informing about ‘technical glitches’!

Best Claim Process

Reliance gives the ease of access in their network hospitals I was diagnosed for Hepatitis A and admitted and One thing I would love about reliance is my claim amount just got in only 15 minutes. Great service by Reliance

Never Buy this pathetic insurance guys, you will suffer for sure

It’s been 15 days I dropped my car, now they are just telling investigation is going I don’t know what are they up to, Iam a content creator and going to expose these guys with my audience and would never recommend any one to buy there policy, in my 10 years of car insurance journey this is the first time i brought there policy and seriously regretting it
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Best Service for Vehicle Insurance

I personally prefer Reliance Vehicle Policy for both two wheelers and four wheelers as their system is very easy to be accessed and the customer service portal is always active.

Never purchase any reliance policy. You will regret.

They rejected all health claims till now . Claim process is very hard . Customer service is the worst . I contacted them many times but nobody is answering for days. You will never get a single claim. Daytime robbery is reliance insurance. Finally i ported yesterday to another company. They will reject your claim everytime with new reasons. Remember my words … “If you buy it you will regret 100 % “.
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The app is very buggy

I attached my policy on app after sometime it doesn’t show my policy on the app I tried to refresh but not comes up also when I again try to attach the policy it shows something went wrong

Frustrating experience

I’m not sure what the developers intended with this app—nothing seems to function as expected. You receive a text message asking you to check the status in the app, but ironically, the app doesn’t show anything useful. It’s almost as if they never wanted users to actually track anything through it. Frustrating—and oddly amusing.
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Not at all User friendly

It is not possible to track or communicate with the customer execute.
The main reason for non-user friendly:
1. No option to call customer care and find a solution.
2. Current status tracking system is missing from the App.
3. Claim request by hospital is non-trackable in the App.
4. It takes too much in chat message. One should take an hour of time in reserve and then chat with the executive.
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Fake insurance Policies

If you are planning to take policy from reliance don't take it they will charge the amount when they are selling it but at the time of claim they will tell you we are not persons we only do things on facts. My wife fall from scooty 15 days back and I purchased the policy 4 months back but they are saying we can't give you claim on the accident , even I deposited prescription via doctor.
After my complain there executive called me and they said sir claim it again we will approve it but again they rejected it.
To be honest it's a waste of money never buy any policy from Reliance fake and fraud...
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One of the irresponsible company

I was admitted in hospital 29th March and now it’s 12th June still I am waiting for my reimbursement amount. They told me wait for 15 days and after complete 14th days they generate quarry and as per cheater company even I reply them they told me for wait for 15 days again. Never suggested anyone this cheater reliance policy
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Frustrating

At the last step all details disappear and you are required to start all over

Feedback

This is app is very helpful to track your claims easily even you can apply for a claim in this app. Such a good app and Such a good policy of
reliance. Its claim ratio is good .

User friendly app

User friendly app

Travel Insurance

I received a text message with a link to download this app when I booked my Travel Insurance. But neither I was able to download the insurance policy copy from this application nor from the website. Overall experience waste of time and money.
Later on I had to take travel insurance from other insurance company. Will never recommend to anyone.
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Worst service

The system is buggy and the process is annoying. The payment got deducted but I did not receive the policy and I have to go behind the service team. Hence for the next traveler I opted ACKO and the process was smooth and immediate. Kindly ensure the system is working properly

RHealth services are much appreciated

The app is good with online features like policy & claim details and uploading docs directly online through the app. Deducted a star coz the app doesn’t show latest data and takes time to publish. Rest loved the insurance support provided by the company.

Not able to login

When I am trying to connect with my mobile number and after putting received OTP then also same page is showing not going to next page very bad experience and when you need app at-most