Industry Online Support Reviews: Is It Legit?

Customer Experience

Positive experience46.2% of reviews
Neutral7.7% of reviews
Negative experience46.2% of reviews

~ Based on 39 written reviews from the US App Store.

What users say about Industry Online Support

Is Industry Online Support Safe?

Industry Online Support appears safe based on user ratings. AppsHunter Safety Score for Industry Online Support is 92/100.

This assessment is based on 428 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 428 App Store ratings for Industry Online Support.

Is Industry Online Support Legit?

Industry Online Support appears to be a legitimate app. AppsHunter Legitimacy Score for Industry Online Support is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login issues

Used app for months with no issue but now, all of a sudden, I can’t login despite being able to on a web browser using the same login info

Scanning qr isn’t the best

The app really struggles to scan qr codes on the iPhone 15pro. There’s way to change to macro lense with the app so it can focus on the codes. There’s no way to import a photo with a we code either.

Wow

It’s okay

OJ

Won’t allow log in !!!! Just keeps saying missing fields but it isn’t!

App

Tried to use the support request but it didn’t work.

SIEMENS

Good morning :)

Unusable

Doesn’t show support request previously created. Can’t open any link on the forum.
App gives message “Something is wrong, try again later”.
App is not really tested & ready for widespread release.

Anbindung an den „Shop“

Es wäre schön wenn man den Preis des Bauteils gleich sehen könnte oder zumindest ein Link in den Shop hinterlegt wäre und man es nicht erst im Browser dann noch raussuchen muss
Ideal wäre eine Funktion das Bauteile dann auf eine Einkaufsliste setzen zu können um es im Defekt Fall oder weil weitere benötigt werden direkt aus der App überträgt könnt
Mit freundlichen Grüßen
Christian
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Siemens

Needs PKI surport for employees

Scan

Scan does not work

Bug Experienced

When scanning the QR code’s it doesn’t automatically pick up on them as it did in the old app. Apple 8+. Always worked before the new update. Other than that I use this app daily at work. Fix the scanning bug and it deserves a 5/5 stars.

QR-CODE auf den Baugruppen lässt sich nicht scannen

Damit ist vor Ort am Schaltschrank die Funktion unbrauchbar. Die Kartons mit dem Strichcode sind schon lange entsorgt und schon gar nicht beim Kunden gelandet.

App crashes after update

Hi.after update to 5.0 version I receive frozen blue screen. iPhone SE, OS 13.6.1

Sinamic Fehlercodes

Die App stürzt neuerdings immer ab, wenn man auf die Sinamics Fehlercodes zugreifen möchte. Daher für mich zur Zeit nicht brauchbar.

Ugly and Slow

The app is marginally useful, but the design is terrible. It seems as if it was designed by someone who not only has never seen an iPhone app, they haven’t seen any sort of mobile app at all. Navigation is difficult mainly because the app fails to follow any iOS conventions. The app also likes to log you out every few days. The English translation is also very awkward in a few places.
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Macht was es soll

App zeigt super die manchmal schwer zu findenden Infos zu den einzelnen S7 Bauteilen. Easy to use, good to have ;-)

Sehr nützlich

Tolle App für mobilen Zugriff auf die Supportseiten

Top!

Super App

Schade...

Würde die App funktionieren, wäre sie wirklich gut, aber so ist sie nicht zu gebrauchen. Und seit Wochen ändert sich nichts daran.

Doesn't work

Nothing works in this app.