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Industry Online Support

Industry Online Support

by Siemens AG

322 ratings
22 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • November 11, 2011
  • June 3, 2025

Features

Developer

Siemens AG
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Industry Online Support screenshot #1 for iPhone
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About

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

✓Access 300,000+ Siemens Industry product documents
✓Problem-solving and troubleshooting assistance
✓Technical Forum access
✓Scan product/EAN codes for data
✓Offline cache for saved favorites
✓Multi-language support
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What's New in Industry Online Support

5.5.4

June 3, 2025

Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Login issues

Used app for months with no issue but now, all of a sudden, I can’t login despite being able to on a web browser using the same login info
3Ramsey3Ramsey

Scanning qr isn’t the best

The app really struggles to scan qr codes on the iPhone 15pro. There’s way to change to macro lense with the app so it can focus on the codes. There’s no way to import a photo with a we code either.
sean DJsean DJ

Wow

It’s okay
Richardson012Richardson012

OJ

Won’t allow log in !!!! Just keeps saying missing fields but it isn’t!
We are yongWe are yong

App

Tried to use the support request but it didn’t work.
Dan.eDan.e
See 17 more reviews

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FAQ

What does the Industry Online Support app do?

The app provides access to over 300,000 documents related to Siemens Industry products. It assists users with problem-solving during project implementation, troubleshooting failures, and expanding or restructuring systems. It also offers access to a Technical Forum with FAQs, application examples, manuals, and certificates.

What are the main features of the app?

Key features include scanning product codes for direct access to technical and graphic data, emailing product information, sending requests to Technical Support with added scan/photo details, an offline cache function for saved favorites, and the ability to transfer PDF documents to an external library. It also supports six languages.

Is the Industry Online Support app free to use?

Yes, the application is available for free. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a free service for users.

What kind of support does the app offer for product issues?

The app supports users in troubleshooting failures and solving problems during project implementation. It provides access to technical and graphic data by scanning product codes, and allows users to send requests to Technical Support with detailed information, including photos.

Can I use the app without an internet connection?

Yes, the app features an offline cache function. This allows you to save your favorite entries, products, and conferences to your device, enabling you to access them even without network coverage.