Best Industry Online Support Apps

4.6😞(422 ratings)

Free

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

What We Love

👍 Handy for field use
👍 Access to manuals and forums
👍 Good search results
👍 Scans QR codes well (sometimes)
👍 Useful for looking up product info
👍 Great for keeping up with products

Room to Improve

🐛 Login issues persist
🐛 QR code scanning struggles
🐛 Support request feature broken
🐛 App crashes after update
🐛 Ugly and slow design
🐛 Difficult navigation
🐛 Frequent logouts
🐛 Awkward English translation
🐛 Barcode scanner not useful
🐛 Scanned products not found
🐛 Useless information from scans

Brückner ONE SUPPORT by Brückner Servtec GmbH

Strong Contender

🔧 Utilities

0.0(0 ratings)

Free

Regulator Support by Emerson Process Management

Worth Considering

🔧 Utilities

0.0(0 ratings)

Free

More Industry Online Support apps to explore

The Live Support

Expert Answers On Demand

📊 Productivity

AVEVA Customer FIRST Support

Peak Online CRM, Live Chat

POINTR Easy Remote Support

Collaborate, Document, Report

Augmented Reality annotationsGroup-call up to 5 participantsGuaranteed image quality on low bandwidth

This app facilitates real-time remote collaboration and support using video, audio, and augmented reality. It enables experts to guide field technicians, improving efficiency and reducing downtime through features like group calls and field notes.

by BEUMER Group GmbH & Co. KG

Customer Support with AI

📊 Productivity

Customer Support Agent App

Kommunicate Support Desk

Real-time customer message notificationsChat with customers and website visitorsManage group conversations

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

(3)

free

HelpU.ai Remote Support

by Help Help Co., Ltd.

🔧 Utilities

XpoFairs - Online Trade Shows

by Acquamelon LTD

Virtual trade show participationTargeted business matchmakingBrand and product showcasing

This platform enables businesses to participate in virtual trade shows, connecting exhibitors and attendees without physical limitations. It facilitates targeted networking and brand showcasing for professional growth.

ChemOrbis Online Networking

free

by CHEMORBIS ELEKTRONIK PAZARYERI A S

Georgia Food Industry Assoc.

by Georgia Food Industry Association, Inc.

Plant Maintenance Online

by PMO Systems Ltd

Pre-use checks for operatorsDefect reportingPicture taking for damage

This app facilitates plant and vehicle maintenance by allowing operators to perform pre-use checks and report defects. It integrates with a specific online system, requiring an account for full functionality. The tool provides visibility for maintenance managers and engineers.

Lamtec support application

📰 Magazines & Newspapers

Visual Support – Corporate

Sandvik Remote Support

by Softability Group Oy

📊 Productivity