Best Industry Online Support Apps

181+ iOS apps curated and reviewed

3.6 avg rating
19 free apps
Updated June 2026

Looking for free industry online support apps? 19 of our 181+ tracked titles are free to download — no subscription, no trial. The rest are premium picks worth paying for.

Top Picks for Industry Online Support

Industry Online Support#1

Industry Online Support by Siemens AG

Editor's Choice
💼 Business
4.7(322 ratings)
Free
Industry Online Support screenshot 1
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Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

Visual Support#2

Visual Support by SIGHTCALL

Strong Contender
💼 Business
3.5(31 ratings)
Free
Visual Support screenshot 1
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This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

ToolMart: Hardware Online Shop screenshot 1
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ToolMart: Hardware Online Shop screenshot 4
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This app is Iraq's premier online destination for industrial tools, safety gear, and B2B procurement. It offers a vast catalog of over 35,000 products from 300+ international brands, alongside specialized services for sourcing hard-to-find items and creating custom business gifts.

More Industry Online Support apps to explore

4
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots
🔧 Utilities
(54)
free
5
Now Support
Now Support
Now Support
Always here. Always ready.
Free

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

Track and advance casesReal-time notificationsAccess knowledge articles
💼 Business
(24)
free
6
HelpDesk Host
HelpDesk Host
HelpDesk Host
by IDrive Incorporated
Free

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote supportScheduled support sessionsSecure issue resolution
📊 Productivity
(720)
free
7
Help Scout
Help Scout
Help Scout
Support customers on the go
Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Access all mailboxesHandle assigned conversationsReply with saved replies
💼 Business
(280)
freemium
8
Maya Support
Maya Support
Maya Support
Maya Support
Free

This app offers 24/7 customer service with a user-friendly interface and AI-powered support. Get real-time, tailored assistance for technical issues or general guidance, making problem-solving simple.

24/7 customer supportAI-powered responsesReal-time assistance
📊 Productivity
(8)
free
9
Virtual Assist
Virtual Assist
Virtual Assist
by Allstate Insurance Company
Free

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

Instant video chat with representativesShare video to show damageFace-to-face communication
💼 Business
(269)
free
10
Kommunicate Support Desk
Kommunicate Support Desk
Kommunicate Support Desk
Customer Support Agent App
Free

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

Real-time customer message notificationsChat with customers and website visitorsManage group conversations
💼 Business
(3)
free
11
ATSC Support
ATSC Support
ATSC Support
by ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
Free

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

Self-solve technology issuesCheck ticket statusChat with support
💼 Business
(25)
free
12
EVEXIAS Online
EVEXIAS Online
EVEXIAS Online
Connect, Learn and Collaborate
Free

Connect with your business community, access resources, and manage your professional development. Find training materials, engage in forums, submit support tickets, and stay updated on events and shop for branded items.

Customized user experience by typeKnowledge base with tutorials and videosCommunity forums for questions and discussions
🏥 Medical
(5)
free
13
InSkill
InSkill
InSkill
AI Copilots for Industry
Free

This platform enables the creation and management of AI copilots for industrial products. It provides real-time expertise and step-by-step instructions to industrial workers, helping them solve complex problems and perform difficult tasks efficiently. Capture and share know-how to improve uptime and productivity.

Create and manage AI copilotsAsk questions about assets and productsReal-time step-by-step instructions
💼 Business
(7)
free
14
Orange Support
Orange Support
Orange Support
by Mazak Optonics Corporation
Free

Access service history, warranty details, and live video conferencing with engineers. This business tool provides a centralized hub for media resources and support.

View service historyAccess warranty informationLive video conferencing with engineers
💼 Business
(3)
free
15
Visual Support – Corporate
Visual Support – Corporate
Visual Support – Corporate
by SIGHTCALL
Free
💼 Business
(0)
16
Moxo
Moxo
Moxo
by Moxtra, Inc.
Free

Streamline client management with digital workflows, secure messaging, and document exchange. This app supports the entire client lifecycle, from onboarding to servicing and exception handling, helping businesses break bottlenecks and meet deadlines.

One-stop digital workflowsSecure messagingDocument exchange
💼 Business
(46)
free
17
Gorgias Helpdesk
Gorgias Helpdesk
Gorgias Helpdesk
by Gorgias Inc.
Free

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

Unified inbox for all channelsView customer history across channelsRespond instantly with templates
📊 Productivity
(76)
freemium
18
Industry Intelligence
Industry Intelligence
Industry Intelligence
by Industry Intelligence, Inc
Free

Access and share market intelligence resources on your mobile device. Review recent reports, alerts, and real-time economic data. Collaborate with colleagues by sharing news and ensuring team alignment.

Read market intelligence resourcesShare and save reportsAccess recent reports and alerts
📊 Productivity
(4)
free
19
FAQ: Support Your Customers
FAQ: Support Your Customers
FAQ: Support Your Customers
Perfect customer emails
$2.99

Quickly compose perfect email replies by storing and combining frequently used text snippets, instructions, and images. Ideal for customer support, teams, and personal use, it streamlines communication by allowing you to assemble custom messages in seconds.

Create perfect email repliesStore regular information snippetsCombine elements into custom replies
📊 Productivity
(2)
paid
20
FieldMind
FieldMind
FieldMind
Chat-based AI for field techs
Free

This AI assistant helps field technicians by providing instant access to company knowledge bases and team expertise through chat. It simplifies work orders, service calls, and repairs by offering quick answers, relevant information, and real-time guidance.

Chat-based AI assistanceAccess company knowledge baseInstant repair steps
💼 Business
(9)
free with in-app purchases