Best Industry Online Support Apps

187+ iOS apps curated and reviewed

3.4 avg rating

19 free apps

Updated July 2026

Looking for free industry online support apps? 19 of our 187+ tracked titles are free to download — no subscription, no trial. The rest are premium picks worth paying for.

Compare top Industry Online Support Apps (July 2026)

#	App	Price	Rating	Ads	In-App Purchases	Updated
1	Industry Online Support	Free	4.7★ (322)	No	No	Aug 2026
2	Visual Support	Free	3.2★ (35)	No	No	Sep 2026
3	BeyondTrust Support	Free	3.1★ (54)	No	No	Aug 2026
4	Fishbowl: Professional Network	Free	4.6★ (23K)	No	No	Sep 2026
5	HelpDesk Host	Free	1.3★ (894)	No	No	Sep 2026
6	Now Support	Free	4.3★ (26)	No	No	Aug 2026
7	Help Scout	Free	4.2★ (301)	No	No	Sep 2026
8	Virtual Assist	Free	2.1★ (279)	No	No	Aug 2026

Top Picks for Industry Online Support

Industry Online Support by Siemens AG

Editor's Choice

💼 Business

4.7(322 ratings)

Free

Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.

Visual Support by SIGHTCALL

Strong Contender

💼 Business

3.2(35 ratings)

Free

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

BeyondTrust Support by Bomgar Corporation

Worth Considering

🔧 Utilities

3.1(54 ratings)

Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

More Industry Online Support apps to explore

Fishbowl: Professional Network

Get ahead with professionals

Free

Connect with verified professionals in industry-specific groups for genuine conversations and career advice. Discover new jobs, get referrals, and stay updated on what colleagues are discussing in a remote-first environment.

Industry, Community, and Company Bowls (Groups)Real-time industry and profession feedDirect messaging and networking

🌐 Social Networking

(23K)

free with in-app purchases

HelpDesk Host

by IDrive Incorporated

Free

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote supportScheduled support sessionsSecure issue resolution

Always here. Always ready.

Free

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

Track and advance casesReal-time notificationsAccess knowledge articles

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Access all mailboxesHandle assigned conversationsReply with saved replies

by Allstate Insurance Company

Free

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

Instant video chat with representativesShare video to show damageFace-to-face communication

💼 Business

(279)

free

ToolMart: Hardware Online Shop

B2B Industrial Procurment

Free

This app is Iraq's premier online destination for industrial tools, safety gear, and B2B procurement. It offers a vast catalog of over 35,000 products from 300+ international brands, alongside specialized services for sourcing hard-to-find items and creating custom business gifts.

Extensive industrial tool catalogB2B procurement and RFQ servicesCustom business gift solutions

AI Copilots for Industry

Free

This platform enables the creation and management of AI copilots for industrial products. It provides real-time expertise and step-by-step instructions to industrial workers, helping them solve complex problems and perform difficult tasks efficiently. Capture and share know-how to improve uptime and productivity.

Create and manage AI copilotsAsk questions about assets and productsReal-time step-by-step instructions

by ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

Free

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

Self-solve technology issuesCheck ticket statusChat with support

This app offers 24/7 customer service with a user-friendly interface and AI-powered support. Get real-time, tailored assistance for technical issues or general guidance, making problem-solving simple.

24/7 customer supportAI-powered responsesReal-time assistance

📊 Productivity

(8)

free

Kommunicate Support Desk

Customer Support Agent App

Free

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

Real-time customer message notificationsChat with customers and website visitorsManage group conversations

by Mazak Optonics Corporation

Free

Access service history, warranty details, and live video conferencing with engineers. This business tool provides a centralized hub for media resources and support.

View service historyAccess warranty informationLive video conferencing with engineers

Connect, Learn and Collaborate

Free

Connect with your business community, access resources, and manage your professional development. Find training materials, engage in forums, submit support tickets, and stay updated on events and shop for branded items.

Customized user experience by typeKnowledge base with tutorials and videosCommunity forums for questions and discussions

Streamline client management with digital workflows, secure messaging, and document exchange. This app supports the entire client lifecycle, from onboarding to servicing and exception handling, helping businesses break bottlenecks and meet deadlines.

One-stop digital workflowsSecure messagingDocument exchange

💼 Business

(46)

free

Visual Support – Corporate

FAQ: Support Your Customers

Perfect customer emails

$2.99

Quickly compose perfect email replies by storing and combining frequently used text snippets, instructions, and images. Ideal for customer support, teams, and personal use, it streamlines communication by allowing you to assemble custom messages in seconds.

Create perfect email repliesStore regular information snippetsCombine elements into custom replies

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

Unified inbox for all channelsView customer history across channelsRespond instantly with templates

📊 Productivity

(77)

freemium

FAQ about Industry Online Support

What are the best industry online support apps for iPhone?

Industry Online Support tops our industry online support apps ranking as of July 2026, with a 4.7-star average from 322 App Store ratings, and it's free to download.

Are there free industry online support apps for iPhone?

Yes — 19 of the top industry online support apps we rank are free to download, including Industry Online Support and Visual Support.

Does Industry Online Support have ads or in-app purchases?

Industry Online Support has no ads and has no in-app purchases, according to its App Store listing as of July 2026.

How many industry online support apps are on the App Store?

We track 187+ industry online support apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.

What does the Industry Online Support app do?

The app provides access to over 300,000 documents related to Siemens Industry products. It assists users with problem-solving during project implementation, troubleshooting failures, and expanding or restructuring systems. It also offers access to a Technical Forum with FAQs, application examples, manuals, and certificates.

What are the main features of the app?

Key features include scanning product codes for direct access to technical and graphic data, emailing product information, sending requests to Technical Support with added scan/photo details, an offline cache function for saved favorites, and the ability to transfer PDF documents to an external library. It also supports six languages.