Industry Online Support vs AUMA Assistant

With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere. The app supports you, for example, in the following fields: • Problem solving during the implementation of a project • Troubleshooting of failures • Expanding or restructuring your system It also provides you with access to the Technical Forum and to further entries created for you by our experts: • FAQs • Application examples • Manuals • Certificates • Product notes, and many others The main functions at a glance: • Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑ • Send your product information or entries per e-mail in order to process the information directly at the workstation. • Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function. • Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage. • Transfer PDF documents to an external library. • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English. More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video: https://support.industry.siemens.com/cs/ww/en/sc/2067

Industrial valves in process technology are automated with AUMA electric actuators. They form the interface between valve and the distributed control system of the. The AUMA Assistant App allows flexible and fast actuator setting and configuration using modern notebooks or smartphones. The saves both, time and money for commissioning and maintenance. The App offers comprehensive configuration and diagnostic options, easy and straightforward. Actuator connection is made via Bluetooth interface (if available at the actuator). The next objective is to enhance the communication interface for iOS also for TIGRON and AUMATIC Generation .2. This should be implemented during the few next months. The App offers a simple option to upload actuator data to the AUMA Cloud allowing efficient, competent and customer-friendly service. Comprehensive service and device data of your actuators can be read via Bluetooth and uploaded to the AUMA Cloud as snapshot files. There, the data is partially automatically analysed, sorted. and organised as required. For better protection against unauthorised access, AUMA user levels / authorizations are now governed by means of the proven AUMA User Management System. AUMA Assistant App (V5.0) for commissioning, operation and parametrisation for smartphones and tablets for PROFOX actuators (as of firmware version 01.02.03) • Connection via Bluetooth • Fast Bluetooth data transfer • Automatic update information via App Store (in case of available online connection) • Fast fault and warning status display (NAMUR or AUMA categories) • Fast display of major actuator information • Download of actuator documents: Technical data sheet, operation instructions, inspection certificate, wiring diagram • Indication and modification of configuration parameters • Online connection to AUMA Cloud with automated login to AUMA account with offline rights for 30 days (following registration with AUMA account, refer to appendices) • Reading and transmission of all time-stamped operational and device data (snapshot) of your actuators to the AUMA Cloud (with clear presentation of actuators and partially automated sorting, analysis in AUMA Cloud) • Reading and transfer of snapshots via e-mail directly to the AUMA Service (for remote diagnostics by an experienced service expert) • Scanning the data matrix codes of your name plates to record simple device information such as the serial numbers of your AUMA devices • Transfer of serial number lists to AUMA Cloud (with clear presentation of actuators and partially automated sorting) • Available in several languages The following functions are available, depending on the user level: • Remote actuator control for commissioning • Setting the end positions