IndyGo Mobility

IndyGo Mobility

by Ecolane USA, Inc.

5 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • June 2, 2021
  • September 12, 2025

Features

IndyGo Mobility screenshot #1 for iPhone
IndyGo Mobility screenshot #2 for iPhone
IndyGo Mobility screenshot #3 for iPhone
IndyGo Mobility screenshot #4 for iPhone
iphone
ipad
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About

Manage paratransit trips with ease, including viewing upcoming and completed journeys. Book new reservations in advance and receive timely passenger notifications with accurate vehicle ETAs. Access account details and trip information 24/7 through a simple mobile interface.

Manage paratransit trips
View upcoming and completed trips
Cancel trips
Make reservations
Receive vehicle ETAs
24/7 account access
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What's New in IndyGo Mobility

4.3.16

September 12, 2025

Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed.

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User reviews

Sucks

The ETA’s are not remotely accurate, you can barely see on the map where the ride is and customer service is full of rude people. Do better, Indianapolis.

It’s 2023 shouldn’t have to call to setup account

In what world are we in trust that we have to in 2023 call to have an account set up everything is done online. I don’t need nobody to help me put in my information. All this does is slow me down when I’m in a hurry trying to catch a bus, seriously need to consider allowing us grown adults to be able to create our own account and not only that since I have to call to set up the account maybe provide a telephone number that we would need to call that might be real helpful
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Developer apps

FAQ

How do I cancel a trip with IndyGo Mobility?

You can cancel a trip through the IndyGo Mobility app at least 90 minutes prior to your scheduled pick-up window. The app provides a straightforward option to manage your existing reservations.

When can I make new reservations with IndyGo Mobility?

New reservations can be made using IndyGo Mobility between 1 to 3 days in advance of your desired travel date. If your requested time is unavailable, you will be directed to customer service.

What information does IndyGo Mobility provide about my trip?

IndyGo Mobility offers a convenient trip details view, including passenger notifications with accurate vehicle Estimated Times of Arrival (ETAs). This helps you stay informed about your ride's progress.

Is IndyGo Mobility available on all devices?

IndyGo Mobility is supported on iPhone, iPad, and iPod devices. The app is designed for Apple's mobile operating system.

What is the age rating for IndyGo Mobility?

IndyGo Mobility has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

How often is IndyGo Mobility updated?

The latest version of IndyGo Mobility is 4.3.16, last updated on September 12, 2025. Updates are released periodically to improve functionality and reliability.

Does IndyGo Mobility have ads?

No, IndyGo Mobility does not contain advertisements. The app is free to use and does not display any ads to its users.

What should I do if my address isn't in the IndyGo Mobility database?

If the address you are trying to use is not in the app's database, you will be directed to customer service for assistance. This ensures that all valid locations can be accommodated.