Signed me out.
It signed me out and I can’t log back in. The transit doesn’t show up when trying to set the app up and I’m unable to use it.
APP IS HELPFUL BUT DOES NOT ALWAYS UPDATE!
I HAVE MIXED FEELINGS ABOUT THIS APP. I LIKE IT AS I CAN SEE MY MOMS PAST AND FUTURE RIDES BUT APPARENTLY IT DOES NOT ALWAYS UPDATE AS IT APPEARED ON ONE OCCASION THAT MY MOM HAD NO ASSIGNED TRANSPORTER FOR HER RIDE BUT THE ISSUE WAS I DID NOT SEE IT ON THE APP! PLEASE FIX THIS ISSUE.
Can't even register!
It won't even let me register, just get an error message. I called the phone number & was told just to call for a ride. It would be great if it worked.
Won’t let me book destination
It will not recognize the address of destination, so my only option is to pinpoint it on their map. This has happened several times and is quite daunting and frustrating since it wants zoom in from a world view!
Today of course that is what I am trying to do since it does not recognize a new providers address. It pulls up the map for a split second and goes blank. When you only have limited time to put the appointment in, this extremely frustrating. Especially since for once the provider can get you in quickly.
I can call and wait on average 2 hours to talk with someone to book it. My longest wait was 4 hours. But you honestly expect people to have that much time during their day? You provide an app, it needs to work efficiently especially when you put a TIME CAP on when a patient can even enter the information!
Today of course that is what I am trying to do since it does not recognize a new providers address. It pulls up the map for a split second and goes blank. When you only have limited time to put the appointment in, this extremely frustrating. Especially since for once the provider can get you in quickly.
I can call and wait on average 2 hours to talk with someone to book it. My longest wait was 4 hours. But you honestly expect people to have that much time during their day? You provide an app, it needs to work efficiently especially when you put a TIME CAP on when a patient can even enter the information!
Show more
App keeps crashing
App keeps crashing when I select the time now… FIX ITTTT!!!!!
