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MyKey+

MyKey+

Boldly Moving Our City Forward

9 ratings
3 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 1, 2026
  • August 6, 2026

Features

Developer

Ohio Transit Risk Pool
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❓8 answered
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About

This app allows riders to conveniently pay for bus fares, manage their accounts, and plan trips. Users can add funds, check balances, and set up auto-reloads for a seamless transit experience.

✓Create and manage MyKey account
✓Pay bus fares via QR code
✓Add funds with credit/debit card
✓Check account balance
✓Transfer funds between app and card
✓Set up auto-reload
✓Plan trips and contact customer service
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What's New in MyKey+

8.5.21

August 6, 2026

Minor fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

Thanks!

Love! Easy to use!
Indy Book GirlIndy Book Girl

Funds won’t transfer over

I have about a 100 in funds on the MyKey app; this new one required i make a new account and my balance was at 0. I’ll stick with the original
Big booty megatronBig booty megatron

Low balance

Keeps saying low balance (on the bus) when I use the last 2.75 on my account and the bus drivers keep pressing me like i didn’t pay n then I gotta show them that I paid. On the bus it should just say approved not (valid, low balance) it’s confusing n i don’t wanna have to keep defending myself like i don’t pay when I been riding the bus system in indy for over two years now with only two times I’ve had to ask for a Curtesy ride. Terrible, I like some of the new features but bus drivers treating me like I ain’t got money is crazy while there’s bums that ride for free everyday.
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PoetSaidEttPoetSaidEtt

Developer apps

EZFare
EZFare

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✈️ Travel

(83)

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FAQ

How do I pay my IndyGo bus fare with MyKey+?

You can pay your fare by scanning the mobile app's QR code on a MyKey fare validator located on local buses or at BRT station platforms.

Can I add money to my MyKey+ account?

Yes, you can add value to your MyKey card or MyKey app using a credit or debit card directly within the app.

What is the daily fare capping with MyKey+?

With daily fare capping, you will never pay more than $6 per day for a standard fare ($3 for reduced fare customers) when using your MyKey+ account.

Does MyKey+ allow me to manage multiple fare cards?

Yes, you can manage and reload your MyKey card balance using the MyKey app, and transfer funds between your app and associated MyKey cards.

Can I link my MyKey+ account to a family member?

Yes, you can link your account to a family member or friend's account so they can manage your fare media balance.

How often is MyKey+ updated?

The latest version of MyKey+ is 8.3.89, and it was last updated on July 1, 2026, indicating regular updates for functionality and improvements.

What devices is MyKey+ available on?

MyKey+ is available for devices with an age rating of 4+, suggesting compatibility with a wide range of mobile devices.

Does MyKey+ offer a trip planner?

Yes, the app includes functionality to plan your trips using IndyGo’s online trip planner, making it easier to navigate your commute.