Faulty charges and bike stations always empty
Randomly charging my account for bikes i didnt use and lots of other issues to the point that i reach out to customer service about twice a week. The customer support does eventually resolve it with no additional charges, however it takes about half an hour and is unreliable. Also many of the bike stations are frequently empty. They need to do a better distribution of the bikes between the stations.
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App is busted. Totally f-ed up
This app is practically useless and needs to be rebuilt from the ground up. It is sad that this is the only way to use the shared bikes in Madison. Fix it!!! Freezes over and over and over.
Slow, glitchy app
Needs updated every other day and never improves. Miserable to use
Bad
Genuinely a horrible experience. I don’t know how many times I’ve been at a rack with 5+ bikes and the app says none are available. I’m ashamed part of my tuition goes to this.
We
We
Great decision worth it
As visitors, renting these bikes was one of the best decisions we made in Santa Barbara. The day pass was a good value, and the bikes were always available, in good condition, and powerful enough for the gentle hills. The lights at night also made us feel safe riding after dark.
The docking stations are so well placed that we were never far from one, making it incredibly easy to explore the city. We rented them on the Fourth of July to avoid traffic and parking, and they completely made our day. Even with busy docks, we were able to figure it out.
Santa Barbara is such a bike friendly city, and this was one of the highlights of our trip. We'd absolutely recommend them to anyone visiting and will definitely use them again.
The docking stations are so well placed that we were never far from one, making it incredibly easy to explore the city. We rented them on the Fourth of July to avoid traffic and parking, and they completely made our day. Even with busy docks, we were able to figure it out.
Santa Barbara is such a bike friendly city, and this was one of the highlights of our trip. We'd absolutely recommend them to anyone visiting and will definitely use them again.
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