Terrible
This app has been a nightmare. The instructions on the website do not match the app. Nothing is intuitive - things that should be core functionality are needlessly complex. Advertised features like family account linking are seemingly impossible. Garbage app.
Generally an improvement
This app works a lot better than the original version. My only complaint is that you can’t look through your transaction history. The original MyKey app would tell when and which bus you tapped your card on, so I could check if something was wrong or if I’d hit the fare cap. I’m really just waiting for the tap to pay to be available.
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Thanks!
Love! Easy to use!
Funds won’t transfer over
I have about a 100 in funds on the MyKey app; this new one required i make a new account and my balance was at 0. I’ll stick with the original
Low balance
Keeps saying low balance (on the bus) when I use the last 2.75 on my account and the bus drivers keep pressing me like i didn’t pay n then I gotta show them that I paid. On the bus it should just say approved not (valid, low balance) it’s confusing n i don’t wanna have to keep defending myself like i don’t pay when I been riding the bus system in indy for over two years now with only two times I’ve had to ask for a Curtesy ride. Terrible, I like some of the new features but bus drivers treating me like I ain’t got money is crazy while there’s bums that ride for free everyday.
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