Outdated videos and Quiz material not synced with video and/or wrong answers
Whistleblower video needs particular attention. 5 questions and several are NOT covered in the video and the answers are wrong. As a teacher, it’s clear someone who is not experienced in making learning materials made these quizzes and chose their answers. In addition, some of these videos are from almost 20 years ago. Finally, the videos won’t play if you’re in moving transportation even as a passenger. That’s treating adults like toddlers. If I am in a Waymo, riding Marta, a passenger on a plane, or riding in the rig or the family vehicle as a passenger this company has decided it knows better than me when I have free time to complete the videos. As an adult with a Masters degree who has been driving vehicles for more than 40 years I find that demeaning and VERY disrespectful of my time. It negates my ability to decide for myself the best time to watch the videos. If someone doesn’t know by now to keep the phone put away while actually in the driver position that’s on that individual and logical consequences will apply. It is MY time that will be used to do these tasks and therefore I should be able to decide the best time to do them. One additional note: contacting customer support is useless…”we only host the platform” is the answer I got. Well, if u have convinced our department of education to spend MY hard earned tax dollars on it then ya need to have a better answer and a better platform because you ultimately answer to the taxpayer.
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Mala
Deja mucho que desear esta aplicación por más de que la actualizan siempre presenta fallas , lamentablemente es lo que la compañía usa en donde trabajo
Outdated Info & Glitchy
I have to use this for work. I changed my name, when I divorced, almost 4 years ago. The company still has not updated my info even though my CDL was changed when I made my name change. TDOT says it’s not on them. The school system says it’s not on them. Infiniti says call TDOT. Also, when watching the videos, they’ll stop responding or the test won’t show after the video. You have to rewatch the whole thing again and hope you’re allowed to take the test. So time consuming when it glitches multiple times you’ve already watched the video multiple times!
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Frustrating
The app sometimes saves where you left off, but not reliably. Having to restart videos from the beginning is frustrating and makes it hard to use consistently.
I’m not calling a call center to reset my password in 2025
Get with the times. Who pays for call center T1’s for pw resets in 2025?
