Outdated videos and Quiz material not synced with video and/or wrong answers
Whistleblower video needs particular attention. 5 questions and several are NOT covered in the video and the answers are wrong. As a teacher, it’s clear someone who is not experienced in making learning materials made these quizzes and chose their answers. In addition, some of these videos are from almost 20 years ago. Finally, the videos won’t play if you’re in moving transportation even as a passenger. That’s treating adults like toddlers. If I am in a Waymo, riding Marta, a passenger on a plane, or riding in the rig or the family vehicle as a passenger this company has decided it knows better than me when I have free time to complete the videos. As an adult with a Masters degree who has been driving vehicles for more than 40 years I find that demeaning and VERY disrespectful of my time. It negates my ability to decide for myself the best time to watch the videos. If someone doesn’t know by now to keep the phone put away while actually in the driver position that’s on that individual and logical consequences will apply. It is MY time that will be used to do these tasks and therefore I should be able to decide the best time to do them. One additional note: contacting customer support is useless…”we only host the platform” is the answer I got. Well, if u have convinced our department of education to spend MY hard earned tax dollars on it then ya need to have a better answer and a better platform because you ultimately answer to the taxpayer.
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Mala
Deja mucho que desear esta aplicación por más de que la actualizan siempre presenta fallas , lamentablemente es lo que la compañía usa en donde trabajo
Outdated Info & Glitchy
I have to use this for work. I changed my name, when I divorced, almost 4 years ago. The company still has not updated my info even though my CDL was changed when I made my name change. TDOT says it’s not on them. The school system says it’s not on them. Infiniti says call TDOT. Also, when watching the videos, they’ll stop responding or the test won’t show after the video. You have to rewatch the whole thing again and hope you’re allowed to take the test. So time consuming when it glitches multiple times you’ve already watched the video multiple times!
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Frustrating
The app sometimes saves where you left off, but not reliably. Having to restart videos from the beginning is frustrating and makes it hard to use consistently.
I’m not calling a call center to reset my password in 2025
Get with the times. Who pays for call center T1’s for pw resets in 2025?
App
Horrible app never works right
A Horrible Joke
This app (and the company) is a joke. Their weekly videos and quizzes consistently have questions that either don’t relate to the video or they’re wrong. That’s a big problem when bonuses and deadlines are against the employee(s). They haven’t fixed anything after 5 years of my usage of it, and I don’t believe they have any intentions to. They’re a JOKE.
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Driver
Freezes a lot and have to restart video
Driver
Half the time the test doesn’t even work
Poorly designed
I can only assume companies use infinit-i because they're the cheapest, because it's trash all around. Their app on both Android and iOS is terrible. The elements on the page aren't laid out properly and they can't even work out how to properly display a full screen video. Their website is even worse. If it were possible to go below one star, I would.
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Horrible Platform
This platform is absolutely horrible, bugs out quite often. Must be super cheap, or else I don’t understand why companies use it.
New iPad M4 crashing app
In the past, I have had good luck with the app on both iPhone and iPad. However since upgrading to the newest iPad with the M4 chip the app crashes when picking class room.
Doesn’t recognize company log in
You required an update which the 1st one I had no issue with. This app update doesn’t recognize company login and my user name and password hadn’t changed. I have to use your app for work and right now it is absolutely garbage
Terrible
Required to use this app for work. It never works correctly. We have to watch videos and then take a quiz afterwards. We get to the quiz and it stops letting us proceed part way through. We the must watch the entire 15-30 minute video again (there is no fast forward function) to then take the long quiz again only for it to remove all forward or backward or complete buttons on a random quiz question meaning you must start over yet again. These programmers should not be programmers.
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Just loading
You need to fix this app. I have been losing my safety bonus for 2 months because your app isn’t working. It needs to do more than “loading” it used to be a very good app but now it’s costing me money
App won’t open
When I open the app it just says “loading”. I have uninstalled and reinstalled the app only to have the same issue. Please fix the issue.
Loading…
And never going past that. I had a 2.0 version of the app on my phone because v3 wasn’t doing anything. V2 was wonky but at least it was working but now it stopped and I’m stuck.
I did all the things. Delete, download; restart phone, delete download.
I did all the things. Delete, download; restart phone, delete download.
Weird
It tells you to update, but when you come to the Apple Store to update, there is no update. What’s the problem? I can’t even login to do my assignments. How am I supposed to update when you don’t supply and update button
Dislike
This app is horrible and a complete waste of time….. constantly crashing
Very User Friendly App
App is very user friendly and easy to use
