Infiniti Fleet Safety Training User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral0.0% of reviews
Negative experience69.2% of reviews

~ Based on 26 written reviews from the US App Store.

Is Infiniti Fleet Safety Training Safe?

Infiniti Fleet Safety Training has mixed safety signals based on user ratings. AppsHunter Safety Score for Infiniti Fleet Safety Training is 58/100.

This assessment is based on 95 user ratings, with an App Store average of 2.8/5.

Safety Analysis

44.2% of ratings point to a safe experience
3.2% of ratings suggest some concerns
52.6% of ratings point to a risky experience

~ Based on 95 App Store ratings for Infiniti Fleet Safety Training.

Is Infiniti Fleet Safety Training Legit?

Infiniti Fleet Safety Training appears to be a legitimate app. AppsHunter Legitimacy Score for Infiniti Fleet Safety Training is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Outdated videos and Quiz material not synced with video and/or wrong answers

Whistleblower video needs particular attention. 5 questions and several are NOT covered in the video and the answers are wrong. As a teacher, it’s clear someone who is not experienced in making learning materials made these quizzes and chose their answers. In addition, some of these videos are from almost 20 years ago. Finally, the videos won’t play if you’re in moving transportation even as a passenger. That’s treating adults like toddlers. If I am in a Waymo, riding Marta, a passenger on a plane, or riding in the rig or the family vehicle as a passenger this company has decided it knows better than me when I have free time to complete the videos. As an adult with a Masters degree who has been driving vehicles for more than 40 years I find that demeaning and VERY disrespectful of my time. It negates my ability to decide for myself the best time to watch the videos. If someone doesn’t know by now to keep the phone put away while actually in the driver position that’s on that individual and logical consequences will apply. It is MY time that will be used to do these tasks and therefore I should be able to decide the best time to do them. One additional note: contacting customer support is useless…”we only host the platform” is the answer I got. Well, if u have convinced our department of education to spend MY hard earned tax dollars on it then ya need to have a better answer and a better platform because you ultimately answer to the taxpayer.
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Mala

Deja mucho que desear esta aplicación por más de que la actualizan siempre presenta fallas , lamentablemente es lo que la compañía usa en donde trabajo

Outdated Info & Glitchy

I have to use this for work. I changed my name, when I divorced, almost 4 years ago. The company still has not updated my info even though my CDL was changed when I made my name change. TDOT says it’s not on them. The school system says it’s not on them. Infiniti says call TDOT. Also, when watching the videos, they’ll stop responding or the test won’t show after the video. You have to rewatch the whole thing again and hope you’re allowed to take the test. So time consuming when it glitches multiple times you’ve already watched the video multiple times!
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Frustrating

The app sometimes saves where you left off, but not reliably. Having to restart videos from the beginning is frustrating and makes it hard to use consistently.

I’m not calling a call center to reset my password in 2025

Get with the times. Who pays for call center T1’s for pw resets in 2025?

App

Horrible app never works right

A Horrible Joke

This app (and the company) is a joke. Their weekly videos and quizzes consistently have questions that either don’t relate to the video or they’re wrong. That’s a big problem when bonuses and deadlines are against the employee(s). They haven’t fixed anything after 5 years of my usage of it, and I don’t believe they have any intentions to. They’re a JOKE.
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Driver

Freezes a lot and have to restart video

Driver

Half the time the test doesn’t even work

Poorly designed

I can only assume companies use infinit-i because they're the cheapest, because it's trash all around. Their app on both Android and iOS is terrible. The elements on the page aren't laid out properly and they can't even work out how to properly display a full screen video. Their website is even worse. If it were possible to go below one star, I would.
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Horrible Platform

This platform is absolutely horrible, bugs out quite often. Must be super cheap, or else I don’t understand why companies use it.

New iPad M4 crashing app

In the past, I have had good luck with the app on both iPhone and iPad. However since upgrading to the newest iPad with the M4 chip the app crashes when picking class room.

Response from developer

Dear valued user, Thank you for taking the time to share your experience with our app. We're glad to hear that you've had good luck with it on both iPhone and iPad in the past. We truly appreciate your feedback, as it helps us continually improve our services. We're deeply concerned about the technical issues you've encountered with the newest iPad featuring the M4 chip. At Infinit-I, we strive to provide a seamless and efficient learning experience for all our users, and we take reports of app crashes very seriously. For immediate assistance with your current training needs, please don't hesitate to contact our dedicated support team at 903-792-3866 x300. We'll be happy to help you report this issue, work on getting it fixed as soon as possible, and assist you in completing your required training. Our development team is constantly working to ensure compatibility with the latest devices and iOS versions. Your feedback is invaluable in helping us identify and resolve such issues promptly. We apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this. Your satisfaction is our top priority, and we're committed to providing you with the best possible learning experience. Thank you again for bringing this to our attention. We appreciate your continued support and look forward to addressing your concerns. Best regards, The Infinit-I Team

Doesn’t recognize company log in

You required an update which the 1st one I had no issue with. This app update doesn’t recognize company login and my user name and password hadn’t changed. I have to use your app for work and right now it is absolutely garbage

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've experienced with our recent app update. At Infinit-I, we strive to provide a seamless and efficient learning experience for all our users, and we're deeply concerned about the technical issues you've encountered. We understand the frustration of not being able to access the app for your work requirements. Please be assured that we take your feedback seriously and are working diligently to resolve this login issue as quickly as possible. For immediate assistance with your current training needs, please don't hesitate to contact our dedicated support team at 903-792-3866 x300. Our team will be happy to help you complete your required training, address any concerns you may have, and work on fixing this issue ASAP. We appreciate your patience and understanding as we work to improve your experience with our app. Your feedback is invaluable in helping us enhance our service, and we're committed to resolving this problem promptly. Thank you for your continued support, and we apologize again for any inconvenience caused. Best regards, The Infinit-I Team

Terrible

Required to use this app for work. It never works correctly. We have to watch videos and then take a quiz afterwards. We get to the quiz and it stops letting us proceed part way through. We the must watch the entire 15-30 minute video again (there is no fast forward function) to then take the long quiz again only for it to remove all forward or backward or complete buttons on a random quiz question meaning you must start over yet again. These programmers should not be programmers.
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Response from developer

We sincerely apologize for the frustrating experience you've had with our training management system. At Infinit-I, we strive to provide a seamless and efficient learning experience for all our users, and we're deeply concerned about the technical issues you've encountered. For immediate assistance with your current training needs, please don't hesitate to contact our dedicated support team at 903-792-3866 x300 to report this issue and get this fixed ASAP, where we'll be happy to help you complete your required training and address any concerns you may have.

Just loading

You need to fix this app. I have been losing my safety bonus for 2 months because your app isn’t working. It needs to do more than “loading” it used to be a very good app but now it’s costing me money

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've experienced with our app and understand your frustration, especially regarding the impact on your safety bonus. At Infinit-I, we are committed to providing reliable and effective training solutions for our clients. We take your concerns seriously and want to assure you that we are actively working to resolve any technical issues. Our team is dedicated to restoring the app's functionality to its previous high standard as quickly as possible. To address your specific situation and provide immediate assistance, we kindly ask that you contact our dedicated support team at 903-792-3866 ext 300. Our support specialists are equipped to help troubleshoot the app, provide workarounds if necessary, and ensure that you can access the training materials you need. We value your business and are committed to resolving this issue to your satisfaction. Thank you for your patience and understanding as we work to improve your experience with our platform. Sincerely, Infinit-I Workforce Solutions

App won’t open

When I open the app it just says “loading”. I have uninstalled and reinstalled the app only to have the same issue. Please fix the issue.

Response from developer

Thank you for bringing this issue to our attention. We apologize for the inconvenience you're experiencing with the app. Here are a few steps you can try to resolve the "loading" issue: - Check your internet connection to ensure it's stable and strong. - Make sure you're using the latest version of the app available in your app store. - Try logging out and logging back into the app. If these steps don't resolve the issue, please don't hesitate to contact our dedicated support team at 903-792-3866 ext 300. Our experts are ready to assist you and ensure you have a smooth experience with our Infinit-I Workforce solutions. We appreciate your patience and are committed to resolving this issue as quickly as possible. Sincerely, Infinit-I Workforce

Loading…

And never going past that. I had a 2.0 version of the app on my phone because v3 wasn’t doing anything. V2 was wonky but at least it was working but now it stopped and I’m stuck.

I did all the things. Delete, download; restart phone, delete download.

Response from developer

I apologize for the inconvenience you're experiencing with the Infinit-I Workforce app. It's frustrating when technology doesn't work as expected. Here are a few suggestions: -Ensure your device's operating system is up-to-date -Check if there's a newer version of the app available in your app store If these steps don't resolve the issue, please contact our dedicated support team at 903-792-3866 ext 300. They can provide more in-depth assistance and help get you back up and running. Sincerely, Infinit-I Workforce

Weird

It tells you to update, but when you come to the Apple Store to update, there is no update. What’s the problem? I can’t even login to do my assignments. How am I supposed to update when you don’t supply and update button

Response from developer

Thank you for reaching out about your update issue with Infinit-I Workforce. We apologize for the inconvenience you're experiencing. Here are a few steps you can try: - Ensure you have a stable internet connection - Try accessing the platform from a different browser or device If you're still unable to update or log in after trying these steps, please don't hesitate to contact our dedicated support team. They can provide personalized assistance to resolve your issue quickly. For immediate support, please call 903-792-3866 ext 300. Our team is ready to help you get back to your assignments as soon as possible. We appreciate your patience and are committed to ensuring you have a smooth experience. Sincerely, Infinit-I Workforce

Dislike

This app is horrible and a complete waste of time….. constantly crashing

Response from developer

We apologize for the inconvenience. To assist you promptly, please contact our support team at 903-792-3866 x300. Your feedback is invaluable, and we appreciate your patience as we work to improve our training management app.

Very User Friendly App

App is very user friendly and easy to use

Response from developer

We're thrilled to hear you find our app user-friendly! If you ever need assistance or have questions, feel free to reach out to our support team at 903-792-3866 x300. We're here to help make your experience even better. 😊📱