Never works
This has never worked on my iPhone 12. I had to download it to my old iPhone 7, then it downloads an older version of the app, and that one sometimes works. It never connects properly. It has been doing this for over 2 years, and they never fix the app. My doctor appts are a huge stress for me because of this unreliable app. Half our appts end up over the phone, because the app won’t connect. I wish my doctor did not use this horrible app.
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Garbage app
Does not work at all, garbage!
App stays permanently on device
Now my court hearing has finished I have found that this app cannot be deleted off my device. Poor software management and ringfencing app existence on a device
OTN email links do not work on iPad
Why can’t you fix this?? You know this doesn’t work on iPad.
Why do the Ontario government web pages say your app works on iPad, when it doesn’t? Does the Ontario government know your app doesn’t work on iPad?
Did my tax dollars pay for this?
Why do the Ontario government web pages say your app works on iPad, when it doesn’t? Does the Ontario government know your app doesn’t work on iPad?
Did my tax dollars pay for this?
Such Fun . . . .
Using the Pexip app for an eVisit is so much fun. Who would assume that ordinary mortals would submit to such nonsense (“do this; now do that; then try this”) only to discover that, after doing this, that, and then this, — nothing works. I have unsuccessfully tried to use this sorry app before, and on each occasion have ended up by calling my doctor and requesting a simple phone call.
But wait a minute. . . . wouldn’t this seem too reasonable?
But wait a minute. . . . wouldn’t this seem too reasonable?
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App requires update for iPhone 14 Pro users
The app elongates / warps the video image of those who are using iPhone 14 devices (front facing camera).
Audio unusable
Audio has been struggling for months, finally stopped working altogether. I’ve even reinstalled the app, but there’s still no audio. At least now I’m justified in removing it from my devices.
Last Update removed speaker selection
The app has been working great for us until the last update (3 days ago) when the sound output is now missing - is it possible to get this patched soon as we use this app regularly
Does not work
Does not work, could not continue with appointment.
Garbage
Missed an appointment because of this app’s inability to function properly.
Avoid this one like the plague.
Avoid this one like the plague.
Not compatible with Apple
Recently, I missed a very important specialist appointment because the App will not work on an iPad or iPhone (new and ISO 15).
I will not use this app ever again and my appointments are by phone.
I will not use this app ever again and my appointments are by phone.
Defaults to headset speaker for video call
Pretty barebones app which for some reason defaults to using the headset speaker when doing a video call. You think the volume just sucks until you find speakerphone option.
Same user issues from 1 year ago not fixed
I just read another users response and they are having the exact same issues I am experiencing and their issues were from one year ago and this has not been fixed. When you go to click on your meeting link it will not open in the app on an iPhone. I have to copy that link put it into a chrome browser and then it will open in the app. It does not look like any updates have been made in over a year please address this issue.
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Garbage App
Failed 99% of the time. Me and my dr have great internet, Every call was almost impossible to understand or even hear the other party… It was so bad that we gave up and just used a phone call!
This app deserves ZERO stars! It’s just a damn shame the Drs are using this garbage!
This app deserves ZERO stars! It’s just a damn shame the Drs are using this garbage!
Wouldn’t Open
I could only get to the video but would not connect to my Dr’s appointment! Very frustrating
Really? Come on! Wake up and fix this!
Developer feel asleep after making this... and then decided that updates and people’s requests are going unheard! THERE SO MUCH ELSE OUT THERE! Tell your DR. to switch!
Zero Star - battery hog
This app is a battery killer. Even when the app is not used. This app hogged 3hrs of battery for background activity
Only Half screen video
Only top half of screen is video; the rest is blank white space
cant see an option to change this even in landscape on ipad
Fail🤦♀️🤦♀️
cant see an option to change this even in landscape on ipad
Fail🤦♀️🤦♀️
Headphones weren’t working only speaker
you go to the three dots, then control, then select media devices, then press headset 🙄 what a headACHE
Waste time for iPad
This doesn’t work for iPad only IPhone
