Terrible App
App connectivity is terrible… Never dependable
Response from developer
Hi there! Thank you so much for taking the time to share your feedback. We're so sorry for the frustration. If you have a moment, please reach out to us at support@owllabs.com. We'd love to troubleshoot this with you.
Cannot fix video
Cannot set and lock a specific location/view for the camera. Every time I open that setting, the app freezes.
Response from developer
Hi there! Thanks so much for taking the time to share your feedback with us. We would love to hear more about this issue so that we can troubleshoot with you. If you have a moment, please reach out to us at support@owllabs.com and we'd be happy to assist!
Glitching now
In general the owl is awesome. New updates cause glitches especially in the app. The focus aspect
are great when the work. Today has been a challenge during our church service. Please fix.
are great when the work. Today has been a challenge during our church service. Please fix.
Bad
Clicking to set a static location just brings up a gray screen. Broken app when I needed it the most thanks for messing up something really important for me.
Response from developer
We are truly so sorry for the issues and frustration here. If you have a moment, we'd love if you could reach out to us at support@owllabs.com so that we can take a look at this with you and offer some troubleshooting steps.
Use the iPhone app
I have to second what the other commenter contributed — seems silly that a device people are obviously using for work would require your personal phone to operate, and none of the Owl-created troubleshooting ever suggested or indicated I’d need it on my phone rather than computer. Spent a very annoying 45 minutes Googling, reinstalling the app, unplugging my Owl, etc. before I found this person’s rating of the app!
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