Terrible App
App connectivity is terrible… Never dependable
Response from developer
Hi there! Thank you so much for taking the time to share your feedback. We're so sorry for the frustration. If you have a moment, please reach out to us at support@owllabs.com. We'd love to troubleshoot this with you.
Cannot fix video
Cannot set and lock a specific location/view for the camera. Every time I open that setting, the app freezes.
Response from developer
Hi there! Thanks so much for taking the time to share your feedback with us. We would love to hear more about this issue so that we can troubleshoot with you. If you have a moment, please reach out to us at support@owllabs.com and we'd be happy to assist!
Glitching now
In general the owl is awesome. New updates cause glitches especially in the app. The focus aspect
are great when the work. Today has been a challenge during our church service. Please fix.
are great when the work. Today has been a challenge during our church service. Please fix.
Bad
Clicking to set a static location just brings up a gray screen. Broken app when I needed it the most thanks for messing up something really important for me.
Response from developer
We are truly so sorry for the issues and frustration here. If you have a moment, we'd love if you could reach out to us at support@owllabs.com so that we can take a look at this with you and offer some troubleshooting steps.
Use the iPhone app
I have to second what the other commenter contributed — seems silly that a device people are obviously using for work would require your personal phone to operate, and none of the Owl-created troubleshooting ever suggested or indicated I’d need it on my phone rather than computer. Spent a very annoying 45 minutes Googling, reinstalling the app, unplugging my Owl, etc. before I found this person’s rating of the app!
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App hangs when trying to fix on a specific spot
The setting to fix the camera n a specific spot or zoom causes the app to hang.
Love it
The app is clean and easy to navigate. Connecting to a Meeting Owl is straightforward — the app detects nearby devices over Bluetooth or Wi-Fi and guides you through setup with minimal friction. Features are organized logically, making it easy even for non-technical users to adjust settings without needing IT support.
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Not Functional
Device worked once. Proceeded to setup for a corporate meeting after initial test. Device won’t sync with bar. Everything just spinning. Was not outputting to tv.
Bugs
The lock and zoom feature now longer works. It just displays a non reactive grey screen.
Great normally, but now there’s a problem
Can no longer take control of the camera. Used to work.
The app is supported in Japan
Everything works perfectly fine as it should.
Schade
Ärgerlich, dass die Owl an einem IPad nicht einsetzbar ist. Der Rest ist spielerei.
Excellent
En utilisation depuis plus de un an, pas d’appels des utilisateurs de salles, fonctionne extrêmement bien… intégration Teams sans problème …
Do not use if you don’t have to
Does not work, can’t get past the blue tooth pairing screen. Did everything that site suggested. Useless
So confusing to set up
All of the instructions on their webpage wasn’t up to date. It was impossible to follow along with the step by step instructions.
Only connects thirty percent of the time
So frustrated with this app. Very unreliable.
Use the iPhone App
I don't know if this is an owl or mac issue, but you need to download the stupid iphone app to connect to the owl to update it so it will work with the mac. Poor design.
Feature request
Can we add the possibility to spin the 360 pano virtually, so we can choose which part of the pano is in the middle of the screen?
Poor setup process
let me get this straight, in order to setup the Owl Bar to work without internet, I first need to connect it to the internet? Genius
Very helpful to operate the Owl
I used the app to upgrade the software on our original Owl camera, and that provided some very helpful additional functionality! Be sure to upgrade the software!
