INFOBUS: Bus, train, flight appears to be a legitimate app. The AppsHunter Legitimacy Score for INFOBUS is 85 out of 100 points across 7 verification signals from App Store and developer data.

INFOBUS User Reviews

Name: INFOBUS: Bus, train, flight
Rating: 4.6 (428 reviews)

INFOBUS: Bus, train, flight

INFOBUS s.r.o.

✈️ Travel

Customer Experience

Positive experience82.2% of reviews

Neutral1.0% of reviews

Negative experience16.8% of reviews

~ Based on 101 written reviews from the US App Store.

What users say

Summarized from real user reviews of INFOBUS. Based on 428 reviews and a 4.6/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

👍Convenient and easy to use
🚀Fast and efficient
💰Affordable prices
🎁Bonus program
🛒Wide selection of routes and carriers
🤝Helpful and responsive customer support

Negative things

🐛Booking issues and app bugs
🕰️Delayed or canceled buses without notification
🚫Unreliable service and broken promises
💳Unauthorized charges and refund problems

Is INFOBUS Safe?

INFOBUS: Bus, train, flight appears safe based on user ratings. AppsHunter Safety Score for INFOBUS is 91/100.

This assessment is based on 428 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience

1.2% of ratings suggest some concerns

7.7% of ratings point to a risky experience

~ Based on 428 App Store ratings for INFOBUS.

Is INFOBUS Legit?

INFOBUS: Bus, train, flight appears to be a legitimate app. AppsHunter Legitimacy Score for INFOBUS is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Payment

Not able to use Visa cards

7nmike

2 months ago

Response from developer

Good afternoon. In order for us to help you with the ticket payment, please contact our support service - the contact details are available on the website, or send an email to pr@infobus.eu with a more detailed description of the situation. If possible, please also attach screenshots or a screen recording showing the error so that we can check everything faster and assist you.

Awful service

Had an awful experience while booking a ride where the rider didn’t show up at the place and didn’t even try contacting me. After all of that, i hear from support that he’s been to the stop i was asking about and that he tried calling me multiple times, but when i asked for a proof that the driver has called me - i didn’t receive any. I strongly recommend not using this service ever.

gyo77

9 months ago

Допомога калпера

Класний сервіс. Зручно їздити, і зручно що є розетки коло кожного крісла

Valya189

10 months ago

Галина7735

Дуже приємно було зустріти пана Андрія і отримати чітку інформацію. Така посада дуже потрібна

Галина7735

10 months ago

Оцінка подорожі

Чудовий сервіс !

ybreslavska

a year ago

Terrible service

Infobus canceled my bus without any notification! No email, no call, nothing! I found out only at the station and had to spend extra time and money to find another way to travel. Very unprofessional and unreliable company. I will never use Infobus again!

Ms.White_Winter

a year ago

Response from developer

We understand how frustrating and stressful this situation is. We would like to investigate this and provide you with a full answer. Please provide your booking number so we can look into the details of your trip.

Підтримка

Дякую

v669vv_

a year ago

Response from developer

Дякуємо за довіру! Гарних вам подорожей!

❤️

Чудово, дякую за допомогу

Баба Яга і Дід

a year ago

Response from developer

Дуже дякуємо! Раді, що все було на рівні 😊

Допомога helpera

Дякую за ввічливе ставлення, корисну інформацію та приділений час .

Oksana Pidhorodetska

a year ago

Наталя

Дякую оператору Альбіні в Одесі за активну участь в пересадці з одного автобусу на інший. Все чітко та зрозуміло.

Нат21031

a year ago

Shady company, scam artists

Horrible shady business, lies about hidden clauses on their tickets so they can extract money from customers. Paid for a ticket snd driver still denied me boarding, then their support agents lie about things being rules when they don’t exist, sad

Brilatrease

a year ago

Response from developer

Thank you for your feedback. We're sorry to hear about your experience and would like to look into this matter further. To better understand what happened, could you please provide your booking number or any additional details about the trip? This will help us check the circumstances, including the driver’s actions and the information provided by our support team. We take all feedback seriously and are committed to reviewing each case individually.

😊

Дуже задоволена 👍

Паолорав

a year ago

Response from developer

Дякуємо за довіру! Гарних вам подорожей!

Trip to Prague from Lviv

Illya was very helpful on Striyska bus station

Sykorka1

a year ago

Response from developer

We appreciate your feedback! It’s great to know that Illya provided helpful support at the station. Wishing you smooth travels ahead!

Додаток вразив зручністю

Чесно кажучи, давно не зустрічала таких зручних додатків і сервісів. Легко знайти будь-яку інформацію. Дуже зручно, що в додатку відображаються придбані квитки. Ну а приємним і неочікуваним сюрпризом виявилося нарахування бонусів, які можна в подальшому використовувати при придбанні квитків. Дуже дякую за сервіс. Буду всім вас радити і «підсажу» на вас всіх рідних і друзів)

natalixx2014

a year ago

Vlad at Odessa station really helped me

As a foreigner I needed help to find my bus. Vlad spoke with me in English, really helped me. Thanks to infobus and Vlad

kalmeira

a year ago

Cheating

Be aware, that price will charge in last step. Just before you pay. And refund is not free. Classic scam.

JARC0

a year ago

Response from developer

Thank you for your feedback. We are sorry that you had such an impression. We always display the final price before confirming payment so that the customer can review all the details. In most cases, refunds are made in accordance with the carrier's terms and conditions, and fees may apply. This is not hidden, but is stated in the rules during the booking process. In order for us to provide accurate information about your specific case, please provide your order or ticket number. We will check everything and provide an explanation.

Impossible to find my order and tickets through application

Impossible to find my order, ticket and change currency to bel. rub.through application…

01 time user

a year ago

🙂

Дякую

Марія24578

a year ago

Super Service

Отличный сервис по поиску и бронированию автобусных билетов, с большим выбором предложений маршрутов и перевозчиков. Пользуюсь им постоянно. Радует простой понятный интерфейс, подробная информация о рейсах

Alevtyna1971