Witam, za ostatni czas wykorzystałam doświadczenie pojazdów zero, ale autobus był napełniony ludzi c
Co znaczy je to jest super miejsce przez które ludzi widzą swoich rodzinę i najbliższych, dziękuję że budujecie lepszą przyszłość i chcecie rozwoju.
Спасибо
Спасибо
App doesn’t have google login
I bought ticket on web (I created account by using google authentication) and than downloaded your app from AppStore. And now I can’t make login by google authentication because app doesn’t support it. How it possible to have different way to create account or login on app and web?! So now I can’t login into app and see my tickets. Also I tried to login by google in mobile version of infobus (I am using Firefox) and received error. It is looks like bug. Because in web I can change password for my account in profile settings but looks like that it changed password for my previous account on the same email. But old one I created by typing manually email (I hope, I don’t remember). So if you interested in fixing that. You can ask. But it is really uncomfortable for users.
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Благодарность
Хочу отметить, поблагодарить и пожелать оставаться всегда такими надежными, тактичными, стрессоустойчивыми, настоящими профессионалами смены водителей по направлению Гомель-Вильнюс(8:00 06.08.2026) и Вильнюс-Гомель(12:00 07.08.2026). Спасибо вам!
Nu recomand acest site
Experiența mea cu transportatorul FOP Kozlova S.O. a fost extrem de negativă.
Autobuzul pentru cursa de întoarcere a fost anulat fără nicio explicație corespunzătoare și fără a mi se oferi o alternativă. Din această cauză am fost nevoită să rezerv încă o noapte de hotel, să plătesc transport privat și să suport cheltuieli suplimentare pentru parcare și vinietă.
În plus, la călătoria spre Bulgaria, autobuzul nu a oprit în locul de debarcare indicat pe bilet, iar eu a trebuit să iau un taxi pe cheltuiala mea.
Un astfel de comportament față de pasageri este inacceptabil. Compania nu și-a îndeplinit obligațiile și mi-a provocat pierderi financiare importante și mult stres.
Nu recomand deloc acest transportator. Sper ca firma să își asume responsabilitatea și să îmi ramburseze toate cheltuielile suportate.
Autobuzul pentru cursa de întoarcere a fost anulat fără nicio explicație corespunzătoare și fără a mi se oferi o alternativă. Din această cauză am fost nevoită să rezerv încă o noapte de hotel, să plătesc transport privat și să suport cheltuieli suplimentare pentru parcare și vinietă.
În plus, la călătoria spre Bulgaria, autobuzul nu a oprit în locul de debarcare indicat pe bilet, iar eu a trebuit să iau un taxi pe cheltuiala mea.
Un astfel de comportament față de pasageri este inacceptabil. Compania nu și-a îndeplinit obligațiile și mi-a provocat pierderi financiare importante și mult stres.
Nu recomand deloc acest transportator. Sper ca firma să își asume responsabilitatea și să îmi ramburseze toate cheltuielile suportate.
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Super.
Aplikacja bardzo wygodna. Duży wybór przewoźników. Ceny na ogół nie wyższe niż na stronach przewoźników, chociaż zdarzają się wyjątki.
DMD GROUP Будапешт-Львів
Двічі користувалися послугами перевізника DMD-GROUP і неодмінно повернемося ще. Комфортні автобуси, привітний персонал і чудове ставлення до пасажирів з дітьми (завжди дають зручні місця). Дуже зручний додаток із відстеженням транспорту. Рекомендую!
Unprofessional support specialists
I’ve been trying to get a refund for 3 weeks already and the only answer I get is ‘please wait a little longer’
Payment
Not able to use Visa cards
Слишком высокая наценка на покупку через приложение стала.
Билет на автобус стоит 29 р, а в приложении 39р
Отвратительное приложение и соотвественно кампания INFOBUS
Отказываются помогать пассажирам в решении вопросов с перевозчиками
Please delete this app
This is a terrible app. I strongly do not recommend using it.
The company that developed the app completely removes itself from any responsibility for the carriers it works with. At the same time, some of these carriers allow themselves to wait until the very last moment to inform passengers that a trip has been cancelled.
In my case, the company knew about the cancellation in advance — about five days before the departure. However, passengers were not informed about it. After several hours of trying to clarify the situation and proving this fact, I was offered compensation… 5 euros.
Five euros for five hours of wasted time.
This speaks volumes about how the company treats its customers.
It is better to spend a little more time and find the trip directly with the carrier yourself. At least then there is a much higher chance that you will arrive on time than if you trust your journey to such an unprofessional platform.
The company that developed the app completely removes itself from any responsibility for the carriers it works with. At the same time, some of these carriers allow themselves to wait until the very last moment to inform passengers that a trip has been cancelled.
In my case, the company knew about the cancellation in advance — about five days before the departure. However, passengers were not informed about it. After several hours of trying to clarify the situation and proving this fact, I was offered compensation… 5 euros.
Five euros for five hours of wasted time.
This speaks volumes about how the company treats its customers.
It is better to spend a little more time and find the trip directly with the carrier yourself. At least then there is a much higher chance that you will arrive on time than if you trust your journey to such an unprofessional platform.
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Сервис без поддержки клиента
Сервис предоставляет не проверенных перевозчиков и не имеют с перевозчиками обратной связи. Все на свой страх и риск
Супер
Супер
Awful service
Had an awful experience while booking a ride where the rider didn’t show up at the place and didn’t even try contacting me. After all of that, i hear from support that he’s been to the stop i was asking about and that he tried calling me multiple times, but when i asked for a proof that the driver has called me - i didn’t receive any. I strongly recommend not using this service ever.
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Service client au top
Ce qui fait la force de ce site, c’est le service client qui est courtois, répond rapidement et est disponible via différents canaux. Si j’ai le choix entre les sites, je vais sur infobus.eu car je leur fais confiance. Merci beaucoup !
Допомога Хелпера
Дуже добре
Стрийський автовокзал
Завжди користуюсь, все дуже зручно! Рекомендую
Допомога хелпера
Дякую за консультацiю
Допомога хелпера
Маргарита чудово проконсультувала, ввічлива, надійна, дякую компанії за таких хороших працівників 😌🫶🏽
Допомога калпера
Класний сервіс. Зручно їздити, і зручно що є розетки коло кожного крісла
