Digi Key
Cannot Register Device
Response from developer
Thanks for the review. You are likely bumping into the per-user limit for the number of possible devices that are possible (we do this for licensing, performance, and other reasons). This is especially a concern if you have a new phone, as suggested in your review. We don't automatically detect nor remove old devices you may no longer need when you install our app on a new one. You can delete devices you no longer need in the mobile app or online with your browser. If you need additional help, please contact our Support Team or use the built-in Feedback menu option. If using the Mobile App, choose Self Service in the menu and use swipe (right-to-left) to get the option to delete unneeded devices (your devices for your account are listed towards the bottom). Once old devices are removed, your new phone will get added automatically on the next startup.





