Doesn’t work
We’ve had this system on our firm for over a year. At least 50% of the time that I approach the door, it does not detect my presence. I either have to punch in the code, or pull out my phone, open the app, and wave it around, which takes longer than punching in the code. I have given extensive feedback to the company. I’ve deleted the app and reinstalled it. No better.
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Everything about it is bad
The app is incredibly slow and only works 50% of the time. I have to keep restarting the app in order to enter the security gate at my building. This app can eat it.
Fantastic new update, incredibly smooth!
I was a little nervous about downloading the new version, thinking it would take forever to log back in and reconfigure everything, but it was incredibly easy! I used it this morning to get into my office garage and it worked perfectly on the very first try. The app feels much faster and more reliable. Great job to the team on this release!
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Worst Product Ever
The Kastle key card is worthless. It take 10 swipes for it to let me in.
Managers , don’t buy this product.
Horrible.
The phone app is ok but who wants to use a phone app to get inside?
Managers , don’t buy this product.
Horrible.
The phone app is ok but who wants to use a phone app to get inside?
Way better!!
Really impressed with the direction KastlePresence is heading. The new 8.0 update feels like a major improvement compared to the older versions, especially now that it supports multifamily communities in addition to commercial buildings.
You can tell Kastle been listening to customer feedback and actually making meaningful change to improve the experience. The app feels smoother easier to use and much more practical for day-to-day operations and resident access. Expanding mobile access into multifamily is honestly a huge move and something the industry has needed.
It’s nice seeing a company continue to improve their platform instead of letting it stay outdated. Definitely excited to see what they continue adding moving forward. Would highly recommend.
You can tell Kastle been listening to customer feedback and actually making meaningful change to improve the experience. The app feels smoother easier to use and much more practical for day-to-day operations and resident access. Expanding mobile access into multifamily is honestly a huge move and something the industry has needed.
It’s nice seeing a company continue to improve their platform instead of letting it stay outdated. Definitely excited to see what they continue adding moving forward. Would highly recommend.
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