HID Mobile Access

HID Mobile Access

by HID Global

9K ratings
318 reviews
Free

Details

  • Released
  • Updated

Features

Background Location Access

HID Mobile Access screenshot #1 for iPhone
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HID Mobile Access screenshot #5 for iPhone
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About

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

✓Unlock doors and gates with smartphone
✓Secure Mobile IDs
✓Reader detection when app is closed
✓Location services for reader detection
✓Organization setup required
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What users say

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What's New in HID Mobile Access

4.11.1

September 28, 2026

The HID Mobile Access App 4.11.1 release contains minor enhancements and bug fixes.

User reviews

POOR PERFORMANCE

Is not as effective as a an actual card.

Repetitivo

Algo que me pasa es que le pide Varias veces, más allá de que configure que si, el tema de ubicación

Awful!

Almost never works on first try! Terrible app and technology!

Doesn’t work in the background

I have to open the app every time to make it work. Otherwise, getting it close to the reader just brings up Apple wallet. It is suppose to work over Bluetooth as well but same problem, only works when the app is open and in foreground.

App doesn’t work in background

I have to keep opening phone and open app to use. It used to work in background

Developer apps

User experience

🐞

Reported Bugs

4 issues

Bluetooth connectivity issues

Bug

Conflicts with Apple Pay

Bug

Unreliable unlock detection

Bug

Disappearing widget functionality

Bug
✨

Requested Features

4 requests

Integration with Apple Wallet

Feature

Standalone Apple Watch functionality

Feature

Customizable settings (e.g. favorite readers)

Feature

Improved background/locked-screen operation

Feature

FAQ

What does the HID Mobile Access app do?

This app allows you to use your smartphone or mobile device as a secure credential to open doors and gates. It replaces traditional access cards by enabling digital access through your device.

How do I start using HID Mobile Access?

To use this app, your organization must be set up with compatible readers, and your security administrator needs to issue you a Mobile ID. You can learn more about setting up HID Mobile Access for your organization on the HID Global website.

Is the app free to use?

The app itself is free to download and use. However, its functionality is dependent on your organization's implementation of the HID Mobile Access service and the issuance of Mobile IDs by your security administrator.

Does the app use location services?

Yes, location services are used exclusively to improve the door opening experience by detecting compatible readers when the app is not actively open. This helps ensure seamless access.

What are the benefits of using this app for access?

The primary benefit is convenience, allowing you to use your smartphone to open doors and gates. It also offers enhanced security through secure Mobile IDs issued by your organization.