HID Mobile Access

HID Mobile Access

by HID Global

8.5K ratings
227 reviews
Free

Details

  • Released
  • Updated

Features

HID Mobile Access screenshot #1 for iPhone
HID Mobile Access screenshot #2 for iPhone
HID Mobile Access screenshot #3 for iPhone
HID Mobile Access screenshot #4 for iPhone
HID Mobile Access screenshot #5 for iPhone
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About

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

Unlock doors and gates with smartphone
Secure Mobile IDs
Reader detection when app is closed
Location services for reader detection
Organization setup required
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What users say

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What's New in HID Mobile Access

4.11.0

June 29, 2026

HID Mobile Access App 4.11.0 introduces Single Sign-On (SSO) support, allowing users to securely sign in with their organization's identity provider and simplify the credential provisioning process for app-based credentials. Note: SSO support is available for organizations using the New HID Origo Management Portal for Mobile Access administration."

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User reviews

Doesn’t Work As Stated

I have my location services always on but even still, I have to take my phone out and open the app which is very inconvenient. If I try just holding my phone close without opening the app, it opens Apple Wallet. There is no way to add the ID pass to Apple Wallet.

Worst app ever

Never works.

App sucks

forces device restart after failing to detect any nearby readers with no device changes between successful/failure detections, bad UX.

Temperamental trash

It’s very inconsistent with how it works. I ensure the app is force closed at the end of each shift. So I open a new instance every morning. Worked great when I first got it setup but this week has been having issues every day. I can open the first door, but not the 2nd. Force closing the app and relaunching usually works but now it’s not and I have to restart my phone every time it doesn’t want to work
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Account required.. nope

Nope not interested in signing up to use an app. Uninstalled.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Bluetooth connectivity issues

Bug

Conflicts with Apple Pay

Bug

Unreliable unlock detection

Bug

Disappearing widget functionality

Bug

Requested Features

4 requests

Integration with Apple Wallet

Feature

Standalone Apple Watch functionality

Feature

Customizable settings (e.g. favorite readers)

Feature

Improved background/locked-screen operation

Feature

FAQ

What does the HID Mobile Access app do?

This app allows you to use your smartphone or mobile device as a secure credential to open doors and gates. It replaces traditional access cards by enabling digital access through your device.

How do I start using HID Mobile Access?

To use this app, your organization must be set up with compatible readers, and your security administrator needs to issue you a Mobile ID. You can learn more about setting up HID Mobile Access for your organization on the HID Global website.

Is the app free to use?

The app itself is free to download and use. However, its functionality is dependent on your organization's implementation of the HID Mobile Access service and the issuance of Mobile IDs by your security administrator.

Does the app use location services?

Yes, location services are used exclusively to improve the door opening experience by detecting compatible readers when the app is not actively open. This helps ensure seamless access.

What are the benefits of using this app for access?

The primary benefit is convenience, allowing you to use your smartphone to open doors and gates. It also offers enhanced security through secure Mobile IDs issued by your organization.