HID Mobile Access

HID Mobile Access

by HID Global

9.2K ratings
323 reviews
Free

Details

Released
April 4, 2014
Updated
September 28, 2026

Features

Background Location Access

HID Mobile Access screenshot #1 for iPhone
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HID Mobile Access screenshot #5 for iPhone
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About

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

✓Unlock doors and gates with smartphone
✓Secure Mobile IDs
✓Reader detection when app is closed
✓Location services for reader detection
✓Organization setup required
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What users say about HID Mobile Access

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What's New in HID Mobile Access

4.11.1

September 28, 2026

The HID Mobile Access App 4.11.1 release contains minor enhancements and bug fixes.

User reviews

Held together with tissue paper and harsh language.

In 2026 when most other developers have managed to implement the Apple wallet RFID feature while also being relative fast to use, HID doesn’t have a card, tries to open credit cards if you don’t go to the app, connects with Bluetooth(!??), might not work at all and can take anywhere up to 30 seconds to register if it works at all.
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bad bluetooth in background

bluetooth is trash

There has to be a way to do this much better

his has to be one of the worst apps in widespread use.

I’m required to use this app for work to access the building where my office is located, as well as my own access-controlled workspace. The app is supposed to allow me to unlock doors without even taking my phone out of my pocket. In reality, it rarely works that way.

Almost every single time, I have to take out my phone, unlock it, and open the app manually just to gain access.

This is by far the worst app and access-control system I can imagine. I genuinely find it hard to believe that in 2026 it isn’t possible to make something that works significantly better than this.
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Update broke the app

Entire team is unable to open gates and doors reliably after the latest app update

POOR PERFORMANCE

Is not as effective as a an actual card.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Bluetooth connectivity issues

Bug

Conflicts with Apple Pay

Bug

Unreliable unlock detection

Bug

Disappearing widget functionality

Bug
✨

Requested Features

4 requests

Integration with Apple Wallet

Feature

Standalone Apple Watch functionality

Feature

Customizable settings (e.g. favorite readers)

Feature

Improved background/locked-screen operation

Feature

FAQ

What does the HID Mobile Access app do?

This app allows you to use your smartphone or mobile device as a secure credential to open doors and gates. It replaces traditional access cards by enabling digital access through your device.

How do I start using HID Mobile Access?

To use this app, your organization must be set up with compatible readers, and your security administrator needs to issue you a Mobile ID. You can learn more about setting up HID Mobile Access for your organization on the HID Global website.

Is the app free to use?

The app itself is free to download and use. However, its functionality is dependent on your organization's implementation of the HID Mobile Access service and the issuance of Mobile IDs by your security administrator.

Does the app use location services?

Yes, location services are used exclusively to improve the door opening experience by detecting compatible readers when the app is not actively open. This helps ensure seamless access.

What are the benefits of using this app for access?

The primary benefit is convenience, allowing you to use your smartphone to open doors and gates. It also offers enhanced security through secure Mobile IDs issued by your organization.