HID
Works well most of the time but would appreciate the ability to name our favorite readers. We have two readers near each other and it’s hard to engage with the preferred reader in the app. Often end up unlocking the wrong door.
Great idea, terrible implementation
Never works in the first try. Last update increased battery usage to ~20%.
Awesome
Easy and quick
The worst app ever
The worst app ever. Glitchy all the time
Absolute basic functionality
Often need to refresh app to find gates. Bluetooth doesn’t work with car window closed even close to scanner. Should have integration with wallet like other key apps so it pops up automatically when within reach of sensor. Apparently only uses Bluetooth and not cell network.
Doesn’t Work As Stated
I have my location services always on but even still, I have to take my phone out and open the app which is very inconvenient. If I try just holding my phone close without opening the app, it opens Apple Wallet. There is no way to add the ID pass to Apple Wallet.
Worst app ever
Never works.
App sucks
forces device restart after failing to detect any nearby readers with no device changes between successful/failure detections, bad UX.
Temperamental trash
It’s very inconsistent with how it works. I ensure the app is force closed at the end of each shift. So I open a new instance every morning. Worked great when I first got it setup but this week has been having issues every day. I can open the first door, but not the 2nd. Force closing the app and relaunching usually works but now it’s not and I have to restart my phone every time it doesn’t want to work
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Account required.. nope
Nope not interested in signing up to use an app. Uninstalled.
Broken beyond repair
The app randomly breaks and stops working. It only works when in the foreground now (permissions are ok) and a lag of 5 seconds for every scan.
Brings up cards, doesn’t work
Every time I try and open a door, my Apple wallet pops up and the door doesn’t open. I have to physically open the app each time, which is difficult if I’m carrying something.
So handy
Always works for me
Id558
Works well if the app is restarted periodically
NFC issues
App always brings up my credit card to unlock doors. They need to input a card into the Apple wallet.
Latest update broken
This app used to be OK if you allowed the app to tap without the phone being unlocked. The new update doesn’t work at all unless the app is in the foreground and the phone unlocked. It’s become useless. Please fix it!
Inconvenient
I agree with other reviewers. Switched from android to iPhone and now it wants to do Apple Pay every time I use it. With android I did not have to open the app but with iPhone the app has to be open. Just not convenient. This needs to be fixed and I can certainly revise my review then.
Generally doesn't work well
Slow to detect and give access
New Update Drains Battery
The update launched 6/29/26 is causing the app to use 24% of my battery. Please investigate and fix this issue.
No need for always on location
Should be no need for the app to always have location services on.
