DUMP
I wish my community did not force us to use this app to enter - never works and i have to walk out of the car to place my phone on the reader every time. Highly inconvenient
Held together with tissue paper and harsh language.
In 2026 when most other developers have managed to implement the Apple wallet RFID feature while also being relative fast to use, HID doesn’t have a card, tries to open credit cards if you don’t go to the app, connects with Bluetooth(!??), might not work at all and can take anywhere up to 30 seconds to register if it works at all.
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bad bluetooth in background
bluetooth is trash
There has to be a way to do this much better
his has to be one of the worst apps in widespread use.
I’m required to use this app for work to access the building where my office is located, as well as my own access-controlled workspace. The app is supposed to allow me to unlock doors without even taking my phone out of my pocket. In reality, it rarely works that way.
Almost every single time, I have to take out my phone, unlock it, and open the app manually just to gain access.
This is by far the worst app and access-control system I can imagine. I genuinely find it hard to believe that in 2026 it isn’t possible to make something that works significantly better than this.
I’m required to use this app for work to access the building where my office is located, as well as my own access-controlled workspace. The app is supposed to allow me to unlock doors without even taking my phone out of my pocket. In reality, it rarely works that way.
Almost every single time, I have to take out my phone, unlock it, and open the app manually just to gain access.
This is by far the worst app and access-control system I can imagine. I genuinely find it hard to believe that in 2026 it isn’t possible to make something that works significantly better than this.
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Update broke the app
Entire team is unable to open gates and doors reliably after the latest app update
POOR PERFORMANCE
Is not as effective as a an actual card.
Currently Broken IOS 27
The app just freezes every time it opens which is keeping me from accessing my building
Repetitivo
Algo que me pasa es que le pide Varias veces, más allá de que configure que si, el tema de ubicación
Awful!
Almost never works on first try! Terrible app and technology!
Doesn’t work in the background
I have to open the app every time to make it work. Otherwise, getting it close to the reader just brings up Apple wallet. It is suppose to work over Bluetooth as well but same problem, only works when the app is open and in foreground.
App doesn’t work in background
I have to keep opening phone and open app to use. It used to work in background
Frequently glitching
This app glitches often.
iPhone
App is unreliable when using without unlocking the phone. Works ok with the app open on the screen.
App glitches / delays
Not infrequently the readers can take too long to update, often requiring restarting the app to refresh, otherwise you’re just standing by there waiting for the correct reader options to load until kingdom come. Once in a blue moon this wouldn’t be bad at all, but it’s —not-exaggerating— an issue every other time I use this thing, and it gets frustrating.
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經常冇反應
經常冇反應
HID
Works well most of the time but would appreciate the ability to name our favorite readers. We have two readers near each other and it’s hard to engage with the preferred reader in the app. Often end up unlocking the wrong door.
stupidest fkg app
never works consistently. still have to rely on physical access card to access lift so what’s the point in having the app? BODOH
Great idea, terrible implementation
Never works in the first try. Last update increased battery usage to ~20%.
Awesome
Easy and quick
The worst app ever
The worst app ever. Glitchy all the time
