Doesn’t Work As Stated
I have my location services always on but even still, I have to take my phone out and open the app which is very inconvenient. If I try just holding my phone close without opening the app, it opens Apple Wallet. There is no way to add the ID pass to Apple Wallet.
Worst app ever
Never works.
App sucks
forces device restart after failing to detect any nearby readers with no device changes between successful/failure detections, bad UX.
Temperamental trash
It’s very inconsistent with how it works. I ensure the app is force closed at the end of each shift. So I open a new instance every morning. Worked great when I first got it setup but this week has been having issues every day. I can open the first door, but not the 2nd. Force closing the app and relaunching usually works but now it’s not and I have to restart my phone every time it doesn’t want to work
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Account required.. nope
Nope not interested in signing up to use an app. Uninstalled.
Broken beyond repair
The app randomly breaks and stops working. It only works when in the foreground now (permissions are ok) and a lag of 5 seconds for every scan.
Brings up cards, doesn’t work
Every time I try and open a door, my Apple wallet pops up and the door doesn’t open. I have to physically open the app each time, which is difficult if I’m carrying something.
So handy
Always works for me
Id558
Works well if the app is restarted periodically
NFC issues
App always brings up my credit card to unlock doors. They need to input a card into the Apple wallet.
Latest update broken
This app used to be OK if you allowed the app to tap without the phone being unlocked. The new update doesn’t work at all unless the app is in the foreground and the phone unlocked. It’s become useless. Please fix it!
Inconvenient
I agree with other reviewers. Switched from android to iPhone and now it wants to do Apple Pay every time I use it. With android I did not have to open the app but with iPhone the app has to be open. Just not convenient. This needs to be fixed and I can certainly revise my review then.
Generally doesn't work well
Slow to detect and give access
New Update Drains Battery
The update launched 6/29/26 is causing the app to use 24% of my battery. Please investigate and fix this issue.
No need for always on location
Should be no need for the app to always have location services on.
I wouldn’t recommend to enemies, let alone friends
Nothing like frantically wiggling your phone around for a minute when trying to just get it to unlock a door. Then when that fails, restarting the app AND getting notified that you’ve restarted the app.
The app constantly asks for feedback, so here it is: if my job didn’t require I have it, I wouldn’t. I’d take a physical card again over this wretched app.
The app constantly asks for feedback, so here it is: if my job didn’t require I have it, I wouldn’t. I’d take a physical card again over this wretched app.
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Very poor
I only use this app because I have to. It has one job and does it very poorly. Almost always need to open it to tap a reader, and it constantly asks for location access despite pressing cancel over and over again. Very poor.
Doesn’t work so well
Often has poor connectivity to unlock doors
App
Great App!!
Always mode never works properly
For some time now, always mode on the app fails and you not only need to open the app, you need to set it to unlocked or foreground, close it, reopen it and then set it back to always for it to start working again.. they need to fix what is going on here
