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KastleResident

KastleResident

by Kastle Systems

108 ratings
141 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • March 29, 2018
  • April 27, 2026

Features

Developer

Kastle Systems
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KastleResident screenshot #1 for iPhone
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❓5 answered
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About

Enhance your multifamily living experience with a powerful app for resident amenities and engagement. Access secured areas, manage visitors, track community occupancy, and submit maintenance requests all from your smartphone.

✓Mobile access control
✓Remote door unlocking
✓Visitor registration and management
✓Occupancy data insights
✓Community notifications
✓Maintenance service requests
Show original description

What users say

Summarized from real user reviews of KastleResident. Based on 108 reviews and a 1.5/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 💡Remote unlock feature
  • 👍Convenient for visitors

Negative things

  • 🐛Frequent crashes
  • 🐛Unreliable door unlocking
  • 🐛Inconsistent functionality
  • 🔒Privacy concerns with location tracking
  • 👎Difficult to add visitors
  • 👎Lack of Apple Watch support
See all reviews

What's New in KastleResident

3.2.4

April 27, 2026

KastleResident 3.2.4 includes small bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

It doesn’t work

I am unable make it work for my lock
22 Gader22 Gader

Bad

Horrible
Lunakat89Lunakat89

App loads to slowly to buzz people in

When the app calls me because someone’s at the door, it takes ten seconds to open to allow me to buzz them in, by which point their call has timed out
MelN2MelN2

Terrible system

The app doesn’t save contacts so have to retype all the info and phone number for any visitors and then the visitors tell me the QR code they were sent doesn’t even work at the gate. So far it has been a useless nightmare since my complex switched to this system.
Jim WorthJim Worth

App is trash

Trash
robinhoodisfkingtrash6923robinhoodisfkingtrash6923
See 136 more reviews

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KastleAlert

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JBG SMITH OFFICE
JBG SMITH OFFICE

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(6)

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Kastle Technician
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See developer apps

User experience

🐞

Reported Bugs

4 issues

Constant location permission popups

Bug

App resets and logs users out

Bug

Inability to open doors even when standing nearby

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Apple Wallet integration

Feature

Ability to lock doors

Feature

Improved guest management

Feature

Faster door unlocking response time

Feature

FAQ

What does the KastleResident app do?

The KastleResident app enhances multifamily living by providing residents with digital experiences for amenity access and community engagement. It allows for mobile access to secured areas, visitor management, remote door unlocking, viewing occupancy data, receiving community notifications, and submitting maintenance service requests.

What are the key features of KastleResident?

Key features include mobile access control for doors, remote unlocking capabilities, visitor registration and management, real-time occupancy data for community amenities, community notifications from property management, and the ability to submit maintenance service requests with photos.

Is KastleResident free to use?

Yes, KastleResident is free to download and use for residents in Kastle serviced communities. The app is administered by property management teams through the myKastle Multifamily portal.

What are the system requirements for KastleResident?

To use KastleResident, your community must have Kastle Access Control Infrastructure (v6/Z-Bus doors) and Kastle Access Profiles. You will also need an iPhone 5S or later with Bluetooth enabled and running iOS 11.1 or higher.

How can I use KastleResident for visitor management?

If enabled by your property management, you can use KastleResident to pre-register visitors. You can easily enter their name, contact method, and arrival/departure details, streamlining the check-in process for your guests.