Comparison

Cisco Jabber vs InformaCast

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cisco Jabber

This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.

Highlights
  • Instant messaging and presence
  • Integrated voice and video calling
  • Visual voicemail
  • Escalate to WebEx meetings
  • Cross-platform compatibility
Features
Read full description

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber

About

InformaCast

This cloud-based service enables organizations to send emergency alerts and other critical communications to mobile devices. Users can send and receive notifications with text, images, and audio, adhering to organizational templates and permissions.

Highlights
  • Cloud-based notification service
  • Send emergency alerts
  • Mobile device communication
  • Text, image, and audio notifications
  • Organizational templates and permissions
Features
Read full description

InformaCast is a cloud-based service that allows you to send emergency notifications and other communications to mobile devices. The InformaCast client allows you to send and receive notifications, including text, images, and/or audio via your iOS device based upon your organization’s templates, roles and permissions.

Screenshots

Cisco Jabber4 screens
InformaCast4 screens

Verdict

The call

The clearest difference is rating: Cisco Jabber at 4.6 against InformaCast's 3.7. Cisco Jabber also leads on ratings volume (17K vs 19) and iOS requirement (16.0 vs 18.0). InformaCast's advantage is review sentiment (50% vs 27%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cisco Jabber holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 19, so its average is the more settled of the two. Written reviews complicate that: 27% of Cisco Jabber's written reviews are positive against 50% of InformaCast's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Cisco Jabber ships an update every 2 months, InformaCast every 6 weeks. Both last shipped on November 1, 2026.

Scorecard4 real differences · 6 level
Cisco Jabber versus InformaCast: the parameters behind the verdict, then further details
ParameterCisco JabberInformaCast
PriceFreeFree
Rating4.6 (17K ratings) — better3.7 (19 ratings)
Positive reviews27.0% of reviews50.0% of reviews — better
Number of ratings17K — better19
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.0 — better18.0
Further details — not scored
Size170 MB53 MB
Age rating4+4+
DeveloperCiscoSinglewire Software

Customer experience

Cisco Jabber

All ratings16,760 ratings
Positive89.6%
Neutral3.8%
Negative6.6%
Written reviews355 reviews
Positive27.0%
Neutral12.1%
Negative60.8%

InformaCast

All ratings19 ratings
Positive63.2%
Neutral5.3%
Negative31.6%
Written reviews6 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

Bugs and requests

Cisco Jabber

Reported bugs

3 issues
  • Inability to receive calls when app is in background
  • Notifications not working as expected
  • Frequent need to log in and reconnect

Requested features

3 requests
  • Allow customization of ringtones
  • Improve syncing of chat history across devices
  • Add support for iPad multitasking

InformaCast

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cisco Jabber

No in-app purchases

None

InformaCast

No in-app purchases

Questions

Is Cisco Jabber free?
Cisco Jabber is free to download, with no in-app purchases.
Is InformaCast free?
InformaCast is free to download, with no in-app purchases.
Which has better reviews, Cisco Jabber or InformaCast?
Cisco Jabber is rated higher. Cisco Jabber averages 4.6 out of 5 from 17K ratings, while InformaCast averages 3.7 from 19 ratings.
Do Cisco Jabber or InformaCast have ads?
Neither Cisco Jabber nor InformaCast shows ads.
Which is updated more often, Cisco Jabber or InformaCast?
Cisco Jabber ships an update every 2 months, and InformaCast every 6 weeks. Most recently, Cisco Jabber was updated on November 1, 2026 and InformaCast on November 1, 2026.

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