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ING Mobil

ING Mobil

Lion of a bank has your back

331 ratings
172 reviews
🔧 Utilities
💰 Finance
Free

Details

  • Released
  • Updated

Features

Developer

ING Bank A.Ş.
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About

Manage your banking needs on the go. Open accounts, apply for loans and credit cards, pay bills, and transfer money. Get instant answers from a smart chatbot or connect with experts via video.

✓Instant account opening
✓Money transfers and bill payments
✓Loan and credit card applications
✓Savings account management
✓Insurance policy renewals
✓Smart banking chatbot
✓Remote expert advice
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What users say

Summarized from real user reviews of ING Mobil. Based on 331 reviews and a 4.8/5 average, it highlights the 23 positives and 37 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use (older versions)
  • 👍Fast and convenient (older reviews)
  • 👍Innovative features (older reviews)
  • 👍Great app and bank (older reviews)
  • 👍Good customer service (older reviews)
  • 👍Excellent rates (older reviews)
  • 👍Works well (older reviews)
  • 👍Great application (older reviews)
  • 👍User-friendly (older reviews)
  • 👍Saves previous transactions
  • 👍Covers most banking transactions
  • 👍Automatic password generation
  • 👍Very useful
  • 👍Practical and easy to use
  • 👍Innovative features
  • 👍Super successful
  • 👍Great app, everything can be done
  • 👍Very good, thanks
  • 👍Successful work
  • 👍Useful
  • 👍Good app
  • 👍Excellent
  • 👍Very good

Negative things

  • 👎Clunky and ugly interface
  • 👎Slow and unusable
  • 👎Poor banking experience
  • 👎Confusing interface after update
  • 👎Cannot access some functions
  • 👎Directs to other apps/websites
  • 👎Cannot see ING Trader stocks
  • 👎Low interest on E Turuncu account
  • 👎Not customer-oriented
  • 👎Annoying interface changes
  • 👎Relearning the interface
  • 👎Confusing new update
  • 👎Cannot access credit card details
  • 👎Unusable new interface
  • 👎Feedback ignored
  • 👎App crashes when getting statement
  • 👎Cannot see credit card number
  • 👎"Sign up" option not working
  • 👎Logout button inconvenient
  • 🐛App crashes when getting statement
  • 🐛Login screen freezes
  • 🐛Incompatible with older devices
  • 🐛Arbitrage operations missing
  • 🐛Difficult fund transactions
  • 🐛Outdated iOS interface
  • 🐛Inefficient navigation for saved transfers
  • 🐛Swift transactions not possible
  • 🐛Cannot perform future dated transactions
  • 🐛iPad app forces vertical use
  • 🐛Slow loading buttons
  • 🐛No English or Dutch version
  • 🐛No English option
  • 🐛Useless without English
  • 🐛Not in English
  • 🐛Language needs to be reset
  • 🐛English would be good
  • 🐛No language option
See all reviews

What's New in ING Mobil

7.15.1

September 29, 2026

We continue to improve ING Mobile to provide you with a perfect banking experience. In this version on ING Mobile, • With the Daily Return feature on the My Stock Portfolio page, you can view your stocks’ daily performance and returns on a single screen. • If your investment account does not have sufficient balance when placing a stock purchase order, you can easily transfer money from your demand deposit account or Orange Account and continue your transaction without interruption. • Corporate Banking users can access the information and services they need more quickly with the new home page, create shortcuts for their most frequently used transactions, view their assets and liabilities on a single screen to monitor their financial position, and customize their home page based on their needs. Thank you for using ING Mobile. Don't forget to share your comments and suggestions with us.

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User reviews

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Süper ama bir eksiklik var

KARANLIK MODU GEREKİYOR
AQGTSAQGTS

Response from developer

Merhaba, ING olarak kolay ve zahmetsiz bankacılık anlayışımızla dijital kanallarımızı geliştirmeye devam ediyoruz. Görüşlerinizi paylaştığınız için teşekkür ederiz. Talebinizi ilgili ekiplere ilettim. Geri bildiriminiz doğrultusunda gerekli kontrolleri hızlıca sağlayıp sizi bilgilendireceğim. Sorularınızda her zaman yanınızdayız. İyi günler dilerim.

NFC Okutma Calismiyor 3 Senedir

Mobil bankacilik sifreniz bloke olursa ve sifre yenilemeniz gerekirse kimliginizin NFC'sini okutmaniz lazim, ancak asla calismiyor!
TafidiqueTafidique

Dark Mode

Koyu mod özelliği gelmeli
egemen.segemen.s

Diğer Banka Hesabı

Diğer Banka Hesapları Eklemesi Gelsin.Koyu Mod Gelsin.Ödeme yönteminde kodu yapıştır gelsin.Bakiye gizleme gelsin.
Davut💢Davut💢

Süper

Süper
Byrm4253Byrm4253
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User experience

🐞

Reported Bugs

17 issues

App crashes when getting statement

Bug

Cannot access credit card details

Bug

Cannot see credit card number

Bug

"Sign up" option not working

Bug

Logout button inconvenient

Bug

Saved EFTs not appearing

Bug

Swift transactions not possible

Bug

Cannot perform future dated transactions

Bug

iPad app forces vertical use

Bug

Slow loading buttons

Bug

No English or Dutch version

Bug

No English option

Bug

Useless without English

Bug

Not in English

Bug

Language needs to be reset

Bug

English would be good

Bug

No language option

Bug
✨

Requested Features

16 requests

Add fingerprint login

Feature

Add option to see ING Trader stocks

Feature

Improve interest rates on E Turuncu account

Feature

Allow viewing credit card number with extra security step

Feature

Add option to set desired buy/sell price for FX

Feature

Expand transaction history archive

Feature

Add arbitrage operations to mobile

Feature

Improve fund transaction functionality

Feature

Update interface for newer iOS versions

Feature

Allow control of automatic payment instructions

Feature

Improve navigation for saved transfers (vertical scroll/alphabetical)

Feature

Enable Swift transactions

Feature

Allow future dated transactions for Turuncu account

Feature

Make iPad app usable in landscape mode

Feature

Add language option for English/Dutch/other

Feature

Add countdown for system maintenance

Feature

FAQ

What can I do with ING Mobile?

ING Mobile allows you to perform a wide range of banking transactions. You can open new accounts, apply for loans and credit cards, make money transfers, pay bills, renew insurance policies, and manage your savings. The app also features a smart chatbot for instant answers and remote advice from banking experts.

How do I log in to ING Mobile if I forgot my password?

If you have forgotten your password, you can easily retrieve it using your ING card information. Alternatively, if you have a new ID card, you can use that to obtain your password and regain access to your account.

Is ING Mobile free to use?

Yes, ING Mobile is a free application. There are no charges for downloading or using the core banking functionalities. Any potential fees for specific transactions or services would be standard banking fees, not app-specific charges.

What are the benefits of the Orange Extra program?

By joining the Orange Extra program, you can benefit from various advantages. This includes making money transfers without paying any fees. You can also follow your spending limit to continue enjoying the perks of the Orange Extra world.

Can I get help with banking questions through the app?

Yes, you can get help with your banking questions through the app. The smart banking chatbot, INGo, is available 24/7 to provide instant answers. If you need further assistance, INGo can also direct you to a live chat with a human agent.