Ingram Recovery

Recovery helps a restaurant team log and follow up on guest order-recovery cases, so no guest is left unhappy. • Log an issue in seconds: guest name, phone, receipt number, and what went wrong • Pick the exact menu items affected, with a note on each • Categorize the issue and set how you'll make it right • Track status — Unsettled, Settled, or Expired — with an expiration countdown • Search and filter every case; flag the ones that need attention Built for the team on a shared board, so everyone stays on the same page.