Restore: Guest Issue Tracking

Restore: Guest Issue Tracking

Built for CFA restaurant teams

9 ratings
4 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • February 26, 2022
  • March 4, 2026

Features

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Restore: Guest Issue Tracking screenshot #10 for iPhone
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About

Streamline guest issue resolution for restaurant teams. Document, track, and learn from guest feedback to improve order accuracy and guest recovery. Offers rewards and insights to enhance customer satisfaction.

Guest issue documentation
Resolution tracking
Guest recovery process
Order accuracy insights
Reward fulfillment
Performance analytics
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What's New in Restore

4.1.1

March 4, 2026

NEW ■ Natural Language Import The Import screen has been completely revamped. You can now create issues and resolutions using natural language, in addition to uploading a photo or screenshot of a CARES report. ■ Attachments You can now add attachments to guest issues, including photos of receipts or other supporting documentation. FIXED ■ Issue Creation Fixes Resolved minor bugs with required fields that were preventing some issues from being created.

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Subscription plans

Founders' Membership

Access to guest issue & resolution tracking.

$9.991 Month
1 Month trial
How to cancel Restore subscription ⁉️

User reviews

Game changer

Restore made our customer complaint system so much more efficient. Our store was using a binder that we hand wrote all customer complaints in alphabetical order. Far too often, customers information was lost because pages were torn, or employees wrote info in the wrong spot. Now, we have Restore and just search the name and boom, done. It’s helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
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5 out of 5 stars!!!

I used to spend hours every day dealing with our store's customer complaints. It was time-consuming and often frustrating work. But then I discovered the Restore app, and everything changed. With Restore, managing customer complaints is quick and easy. I no longer have to waste my time dealing with angry guests. Instead, I can spend that time on more important things, like running our store. Thank you for making such an amazing app! It has truly made my life easier.
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Best complaint tracking system ever!

If you're running a restaurant, then you need Restore. This app is essential for digitally tracking customer complaints and ensuring that our team can address them quickly and effectively. I've never seen such an effective and user-friendly complaint tracking system before; it's a significant improvement over our binder. If you're looking for a way to improve your customer satisfaction scores, then this app is a must-have!
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A Must!

Fantastic app for any restaurant operations. Simple to navigate, no longer have to shovel through pages to find your recovery.

Response from developer

Thanks for your review SidYip! We're so glad to hear you've had a good experience with our app. If there's anything we can do to make the app even more helpful or easy-to-use, please let us know. We're always looking for ways to improve based on customer feedback!

Developer apps

FAQ

What is Restore used for?

Restore is designed for Chick-fil-A® restaurant teams to document, resolve, and learn from guest issues. It helps manage the guest recovery process, track resolutions, and improve order accuracy.

How does Restore help improve order accuracy?

By tracking when, where, what, and why issues occur, Restore provides insights that help teams focus on the biggest opportunities to improve order accuracy and guest satisfaction.

Can Restore be used for Chick-fil-A® rewards?

Yes, Restore allows teams to send Chick-fil-A One® rewards through Spotlight or offer promo-free items as part of the guest recovery process.

What are the subscription options for Restore?

Restore offers several subscription plans, including a Founders' Membership at $9.99/month with a free trial, and various tracking bundles for issues, resolutions, and food waste starting at $49.99/month.

Is Restore available on all devices?

Restore is supported on iPhone, iPad, and iPod devices, making it accessible for teams on the go.

How often is Restore updated?

The latest version of Restore is 4.1.1, and it was last updated on March 4, 2026, indicating regular updates to improve functionality and address user needs.

What is the user rating for Restore?

Restore has an excellent user rating of 5.0 stars based on 9 ratings, suggesting high user satisfaction with its features and performance.

Does Restore have ads?

No, Restore does not contain advertisements. Its monetization is based on in-app purchases and subscription plans.