My company decided to use InKin for a steps challenge during quarantine, and this has been the most difficult app to use. It constantly freezes, half of the stats screens load blank, and it’s just generally slow. After the most recent update, NOTHING loads. Every screen says, “NO DATA. No worries, we are collecting it for you!” This is frustrating to say the least. I’ve tried to use the troubleshooting articles on the website to diagnose and fix the problem, but nothing has worked. Now there are red notifications popping up at the bottoms of several screens saying things like, “No suitable servers found (`serverSelectionTryOnce`set): [connection refused calling ismaster on _____.” I tried resetting my whole phone as a result, and after that didn’t work I logged onto the desktop app and found the exact same issue to be present there. There seems to be some sort of server issue, whether is from the latest update of the platform or from a problem that just started today, and I really hope it gets fixed soon.
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