Decent App - Missing Text Search and Flexibility for 5 Star
They made many improvements to the app and I’m happy with it now 5 stars
Old review below (3 Stars):
The app is overall good and nicely polished. The setup of multiple posters is well managed.
Where it looses two star is in the following ways, I’ll update my star rating to 5 star if they are addressed:
1) Discover should be searchable by text names of artists and paintings. If I like Gustav Klimt I have to scroll through endless paintings to find his, why is basic text search not available? It’s too obvious a feature to be excluded from an app like this and is a very big problem for daily usability
2) the faux limitations on discover paintings being applicable to only specific sizes is silly and anti technology. You should treat an inkposter as what it is: a digital pixel canvas, if I can take a source artwork from discover and upload through my own library to get it to fit on any of my inkposters independent of size or orientation (even upside down rotated if I feel like it) then you shouldn’t be limiting me on this discovery page of applying it to any poster however I like. It’s anti flexibility nonsense. If you want to keep advertising that some posters are a best fit for some art you should consider a “this looks best on X” ad on appropriate art. Not a hard lock. It also really doesn’t serve you guys well that the sizes you require for various pieces are constantly out of stock.
Response from developer
thanx for review! Text search in Discover is already available and fully functional — you can search by artist or artwork anytime. Regarding size flexibility, each frame has a different format, and not all artworks fit wider ratios without distortion. To ensure the best visual result, all pieces are manually prepared by our artists for specific formats.
Broken Bluetooth
Response from developer
We’re sorry to hear you’re experiencing connection issues. Please check in the app settings whether your frame is updated to the latest firmware version, and make sure you’re using the most recent version of the app as well. Some early versions did have Bluetooth stability issues, but those were resolved quite some time ago, and everything should now work smoothly. Thank you for your feedback — we appreciate it.
Stop logging me out of the app
Response from developer
This issue was resolved quite some time ago. Please make sure your app is updated to the latest version — it should already include the fix. Thank you very much for your feedback!
Needs Slideshows for Custom Library Art
Response from developer
You’re absolutely right: at the moment, slideshow mode is available for curated InkPoster art, while custom images can be displayed individually. The good news is that the ability to create slideshows with images from your personal library is already in development and is planned for release in March. Our team is actively working on it.
Breaks Every Time
I have both the 13” and the 31” and have the exact same issues on both.
Response from developer
We’re really sorry to hear this — that’s definitely not the experience you should be having. Needing to factory reset the frame just to change an image is absolutely not expected behavior. Both the 13” and 31” models should switch images seamlessly without re-adding the device. Please make sure both the app and the frame firmware are updated to the latest versions, as earlier releases did have stability issues that were resolved. If the problem continues, we strongly recommend contacting our support team so they can review your specific case — this may require a deeper connection diagnosis. We truly appreciate your patience and your honest feedback.
