Potentially very good, but lousy in reality
App is lousy at best
Besser geworden …
Januar 2026: Bei mir wurde das Firmware Update mit einem Fehler beendet. Außerdem finde ich die Suchfunktion nicht gelungen. Wenn ich suche werden mir nur die Bilder gezeigt die zur aktuellen Ausrichtung des Rahmens passen. Dadurch wirkt die kuratierte Auswahl für mich eher klein.
Ergänzung (04.01.26): Nach dem letzten App-Update erscheint bei mir, beim Wechsel des Bildes stets die Meldung „Fehler bei der Übertragung“. Das Bild wird dann aber übertragen. Meiner Meinung nach, besteht für Poketbook/inkposter sofortiger Updatebedarf! Als Premiumhersteller kann man sich diese Schwäche der App meiner Meinung nach nicht leisten. Das Firmwareupdate wurde mittlerweile aber ohne Fehlermeldung durchgeführt.
Response from developer
Vielen Dank für Ihre Rückmeldung. Wenn das Problem weiterhin besteht, wenden Sie sich bitte an unseren Kundenservice. Unser Support-Team hilft Ihnen gerne weiter und schaut sich den Fall im Detail an, um eine schnelle Lösung zu finden.
Great App!
Response from developer
Hello BlueNoteMorning, We're pleased to hear you're enjoying the app and find it easy to use. Your positive feedback about its design and features means a lot to us. Thank you for recommending us. We hope you continue to have a great experience with InkPoster and all the other features!
Amazing experience
Response from developer
Hi Kochevadi, it's wonderful to hear that you enjoy discovering new Art each morning; your routine sounds delightful. Thank you for sharing your experience with us. We hope it continues to bring you joy!
Decent App - Missing Text Search and Flexibility for 5 Star
They made many improvements to the app and I’m happy with it now 5 stars
Old review below (3 Stars):
The app is overall good and nicely polished. The setup of multiple posters is well managed.
Where it looses two star is in the following ways, I’ll update my star rating to 5 star if they are addressed:
1) Discover should be searchable by text names of artists and paintings. If I like Gustav Klimt I have to scroll through endless paintings to find his, why is basic text search not available? It’s too obvious a feature to be excluded from an app like this and is a very big problem for daily usability
2) the faux limitations on discover paintings being applicable to only specific sizes is silly and anti technology. You should treat an inkposter as what it is: a digital pixel canvas, if I can take a source artwork from discover and upload through my own library to get it to fit on any of my inkposters independent of size or orientation (even upside down rotated if I feel like it) then you shouldn’t be limiting me on this discovery page of applying it to any poster however I like. It’s anti flexibility nonsense. If you want to keep advertising that some posters are a best fit for some art you should consider a “this looks best on X” ad on appropriate art. Not a hard lock. It also really doesn’t serve you guys well that the sizes you require for various pieces are constantly out of stock.
Response from developer
thanx for review! Text search in Discover is already available and fully functional — you can search by artist or artwork anytime. Regarding size flexibility, each frame has a different format, and not all artworks fit wider ratios without distortion. To ensure the best visual result, all pieces are manually prepared by our artists for specific formats.
Broken Bluetooth
Response from developer
We’re sorry to hear you’re experiencing connection issues. Please check in the app settings whether your frame is updated to the latest firmware version, and make sure you’re using the most recent version of the app as well. Some early versions did have Bluetooth stability issues, but those were resolved quite some time ago, and everything should now work smoothly. Thank you for your feedback — we appreciate it.
Keine Diashows mit eigenen Bildern
Response from developer
Die App muss noch deutlich verbessert werden. Der mitgelieferte Bilderkatalog ist ansprechend. Man kann zwar eigene Bilder hochladen, aber keine Diashow mit eigenen Bildern erstellen, sondern nur ein einzelnes statisches Bild anzeigen.
Stop logging me out of the app
Response from developer
This issue was resolved quite some time ago. Please make sure your app is updated to the latest version — it should already include the fix. Thank you very much for your feedback!
Needs Slideshows for Custom Library Art
Response from developer
You’re absolutely right: at the moment, slideshow mode is available for curated InkPoster art, while custom images can be displayed individually. The good news is that the ability to create slideshows with images from your personal library is already in development and is planned for release in March. Our team is actively working on it.
Neue Version verliert bereits verbundene InkPoster
Funktioniert wieder, aber immer noch kein Support.
Response from developer
Vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass es zwischenzeitlich zu Verbindungsproblemen kam. Gut zu hören, dass die Verbindung inzwischen wieder funktioniert. Bezüglich des Supports: Das entspricht natürlich nicht unserem Anspruch. Bitte wenden Sie sich erneut an unseren Kundenservice – wir kümmern uns gerne darum und stellen sicher, dass Ihr Anliegen zuverlässig bearbeitet wird help@inkposter.de
Breaks Every Time
I have both the 13” and the 31” and have the exact same issues on both.
Response from developer
We’re really sorry to hear this — that’s definitely not the experience you should be having. Needing to factory reset the frame just to change an image is absolutely not expected behavior. Both the 13” and 31” models should switch images seamlessly without re-adding the device. Please make sure both the app and the frame firmware are updated to the latest versions, as earlier releases did have stability issues that were resolved. If the problem continues, we strongly recommend contacting our support team so they can review your specific case — this may require a deeper connection diagnosis. We truly appreciate your patience and your honest feedback.
Very poor app and documentation
Nice and clean app
Needs a lot of work
Needs a lot of work
Love the concept
It has a potential
So far so good!
Needs better error states and connectivity functions.
not able to make this app work with ease. I just sent an artwork to the display. It says "sending artwork". So far, every time I want to add a new artwork, the app says that it's uploading. In order to make it work I have to reset the display by holding the power button and trying to reconnect. 5 minutes in this review. Trying to upload an optimized 1600x1200. The app does not provide any insights about the connection, if it's failing or if it's stuck at any specific step. Nothing. No success so far. (Another 2 minutes passed)
Ok let's restart this thing. Pressing power button for 10 seconds. Done. Pressing again: blinks few times. Restarting the app. Sending artwork. Works.
10 minutes. It does not have to be like this.
Update: doesn't work anymore. No connection to the device. Tried everything. Guys you need to fix this.
