Friendly Personal Service
It’s great but need to change a few things
If you do overdraft, just go to the bank, ask to overdraft your full $500 that you are allowed to pull in advanced and you will be changed $30 only once instead of throughout every charge you make
Response from developer
Thank you for sharing your feedback on the app. I understand your concerns about the display of the balance and how it could potentially lead to confusion. We are always looking for ways to improve our user experience, and I will make sure to pass along your suggestions to our development team.
App is broken
Changing just to change is not INNOVATION
Why do card transactions now start with: “Withdrawal Check Card” instead of the name of the business? That phrase is so unnecessarily long that it takes up what little space is given to each transaction on the screen (because they’re all smaller now too). So instead of scrolling down and reading through my processed transactions, I have to touch each one to see what it was. How is this an improvement to add an extra step to see each description of every transaction when they used to all be listed right there? It’s ridiculous.
What’s even more ridiculous is the new “Upcoming Transactions” page where each transaction simply shows the name of the business without the silly “Withdrawal Check Card” preface. Just do that on the Transactions page!
The app before was basically perfect and checked all the boxes. Changing it just for the sake of change is not INNOVATION.
Response from developer
We apologize for any dissatisfaction with the update. Your feedback is valuable to us, and we've forwarded it to our developers for consideration in our upcoming quarterly app releases.
Unable to use Mobile Deposit
Response from developer
Thank you for bringing the issue to our attention. To troubleshoot, please ensure that the check is placed against a dark background and that the endorsement is made in dark ink. Meanwhile, we will initiate a ticket with the software developer to verify that this feature is functioning correctly. We value your patience and your membership.
