Lagging
Absolute nightmare after your updates
Why the heck you had to change the points on the map preview? It’s messed up and my eyes hurting. Why to add these camera moving features? We need reliable not lagging app to work with and not to look at it oohhh how nice it looks . Scrap all that and make it work fast and without lags. It keeps freezing on me while I plan my tour through map, why? Because optimiser it rubbish. Stop making it to look good. Just make it work with no lags and test it out with drivers like me who have over 150 parcels every day. After stop 300 map doesn’t show numbers or freeze. Fix it quick. You lot should be sacked
Why the heck you had to change the points on the map preview? It’s messed up and my eyes hurting. Why to add these camera moving features? We need reliable not lagging app to work with and not to look at it oohhh how nice it looks . Scrap all that and make it work fast and without lags. It keeps freezing on me while I plan my tour through map, why? Because optimiser it rubbish. Stop making it to look good. Just make it work with no lags and test it out with drivers like me who have over 150 parcels every day. After stop 300 map doesn’t show numbers or freeze. Fix it quick. You lot should be sacked
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New updates not good
It doesn’t work properly after the new update. It reads too many numbers that aren’t on the label. You really need to adjust this because drivers are wasting a lot of time having to go back and scan the barcode again. It was much better before, when it only scanned the barcode on the white strip.
Unprofessional😡 company like this should shut down
😡 ‼️ Absolutely terrible service from Yodel. The driver dumped my parcel outside my front door without knocking, waiting, or making any attempt to hand it to me. They simply marked it as “delivered” and left it unattended where anyone walking past could have easily stolen it. This is extremely careless and unprofessional. I honestly cannot understand why companies still use this delivery service. Customers shouldn’t have to worry whether their parcels will actually be delivered safely.
Avoid Yodel if you actually want your parcel delivered properly.
This level of laziness and negligence is unacceptable for a delivery company. Retailers seriously need to stop using this service.
Avoid Yodel if you actually want your parcel delivered properly.
This level of laziness and negligence is unacceptable for a delivery company. Retailers seriously need to stop using this service.
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Parcel ID numbers no longer on map
Since the last update the tour map in Deliver/Collect no longer shows the ID number of the next parcel when choosing 'View Next Stop on Map'. The next parcel is now always numbered 1. Previously it was the ID number generated when receipting and written on the parcel, which was much more useful.
No optimisation
The app is getting worse at optimising the route every day it passes
Can we get an update?
Can we get an update?
Terrible
App gets worse everyday.
Freezes many times and very embarrassing when your doing delivery to a customer.
Resets it self every day.
Swipe stops working and camera too so have to reset.
Absolute rubbish.
Freezes many times and very embarrassing when your doing delivery to a customer.
Resets it self every day.
Swipe stops working and camera too so have to reset.
Absolute rubbish.
Keeps crashing
I deliver in an area with a very poor phone signal and the app keeps crashing and going back to log in screen and it tries to download my tour again. Running iOS 18.1 on iPhone 16 max pro.
Trimble Maps is rubbish
As a driver I find Trimble maps to be absolutely terrible it’s totally out of date. Use What3Words or Google Maps.
ETA
I wish the app would be updated so that it doesn’t let you deliver parcels early and comes up with a timer. DPD have had this feature for years, as yodel don’t pay for parcels delivered before the eta kicks in, and you end up forgetting to keep an eye on the times.
Crashes 50 times a day, you should be embarrassed
Pathetic
Getting worse
The optimisation is crap, the windw to take a picture is super tiny. I guess this is the way for the pictures to go bad and after that not getting payed. How is it possible after 50% of my stops to have to go in the opposite direction of which i was at the previous stop? What bugs you are fixing? Seriously what are you doing? The app is getting worse with every update. And please can someone tell mw why is the app shutting down after you haven’t used your t for 15 minutes? What is the point of that?
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Update
Another disgraceful update from yodel IT team, congratulations to make everyone’s life easier LOL
Problem working with Iphone
Everyday the app stopes working showing me the same error.I am a delivery driver and this really bothers my work.It stops working in the middle of the day and there is no way for me to fix it.I am with iOS 17.5.1.It shows error 33794.I will really appreciate if you can update the app so it will work better with iphone.
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Collections
It would help if the collections were highlighted in green because when I’m delivering it catches me out all the time and I end up in the back of my van looking for a parcel until I look closer and see it’s a collection.
Camera Freeze
Since the update this week, my camera now freezes, it will either show a run time error or it just won’t open, highly embarrassing when standing with the customer! I am using a iPhone 11 - the only way to remedy this, at least fir a short time fix, is to re-boot the phone.
Getting worse with every update.
Scanner barely works. Takes forever to appear- just goes black then you wait….
Logs you out ten times a day. Then when you log back in your last half hour of work looks not done. So you wait again. Freezes up constantly. Optimisation appears to be sponsored by BP it zigzags so much. App was MASSIVELY better 6 months ago. This is currently abysmal.
Logs you out ten times a day. Then when you log back in your last half hour of work looks not done. So you wait again. Freezes up constantly. Optimisation appears to be sponsored by BP it zigzags so much. App was MASSIVELY better 6 months ago. This is currently abysmal.
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Phone battery
Drains my iPhone battery
No good
Please could you update the software to support Honeywell devices. Since updates, I am unable to use this on the device
Unuseful app
Every update more unuseful
Latest update
After the latest update if you touch the image it disappears and you have to take another one to complete the stop. Why do that? There is no point. Before it had cross mark at the top and it was way better. It’s keeps getting worse in my opinion.
