Music stops
Can anyone give us the option to not have the music stop anytime we scan a parcel?
Srg
So far all the updates have been in vain, just design... The application looks good but doesn't help us at all, it always crashes and moves with delay.
Horrific company to work for!
Worked for yodel for a year & they are the worst company ever! They fine drivers for anything they can think of. They’ve gone from paying £1 a parcel to 79p and 15p for lockers! Well done for beating Evri to “worst firm ever”!!
Rubbish!
I'm a Yodel self employed courier and feel I need to leave a review, start and finish: you put in the postcode of your starting point and finishing location so that the app lists your parcels to be delivered in approximately the order you wish to deliver (if you know your route, which I do, inside out) and it sends you all over the place, it even avoids the street in which you wish to start, takes you to a different area first then a few stops later back to deliver parcels in the 'start' location in a road you've already driven down, why?! Every flamin' day I spend time after it has optimised, putting in time constraints then re-optimising and moving stops into the order I wish to complete the route 😡
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Lagging
Absolute nightmare after your updates
Why the heck you had to change the points on the map preview? It’s messed up and my eyes hurting. Why to add these camera moving features? We need reliable not lagging app to work with and not to look at it oohhh how nice it looks . Scrap all that and make it work fast and without lags. It keeps freezing on me while I plan my tour through map, why? Because optimiser it rubbish. Stop making it to look good. Just make it work with no lags and test it out with drivers like me who have over 150 parcels every day. After stop 300 map doesn’t show numbers or freeze. Fix it quick. You lot should be sacked
Why the heck you had to change the points on the map preview? It’s messed up and my eyes hurting. Why to add these camera moving features? We need reliable not lagging app to work with and not to look at it oohhh how nice it looks . Scrap all that and make it work fast and without lags. It keeps freezing on me while I plan my tour through map, why? Because optimiser it rubbish. Stop making it to look good. Just make it work with no lags and test it out with drivers like me who have over 150 parcels every day. After stop 300 map doesn’t show numbers or freeze. Fix it quick. You lot should be sacked
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New update
Very slow
Application working slow
Application working very slow when we are move the stop or re arrange the route for delivery is taking time the last version is working perfectly expect scanning
STOP TURNING MY TORCH OFF!!!!!!!
IF I HAVE THE TORCH ON, IT IS HIGHLY LIKELY THAT IT IS BECAUSE IT IS DARK. STOP TURNING MY TORCH OFF, YOU DO NOT HAVE TO PAY FOR THE ELECTRICITY!!!! NEARLY BROKE MY LEG FALLING DOWNSTAIRS BECAUSE YOU MORONS TURN MY TORCH OFF EVERY TIME I COMPLETE A DROP, IT DOES NOT MAGICALLY BECOME DAYTIME BECAUSE I HAVE DONE A DROP, THE TORCH IS ON BECAUSE IT IS DARK. I HAVE REPEATED MYSELF BECAUSE YOU ARE CLEARLY NOT VERY BRIGHT, LIKE THE CONDITIONS WHEN YOU UNILATERALLY TURN MY TORCH OFF
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New updates not good
It doesn’t work properly after the new update. It reads too many numbers that aren’t on the label. You really need to adjust this because drivers are wasting a lot of time having to go back and scan the barcode again. It was much better before, when it only scanned the barcode on the white strip.
Unprofessional😡 company like this should shut down
😡 ‼️ Absolutely terrible service from Yodel. The driver dumped my parcel outside my front door without knocking, waiting, or making any attempt to hand it to me. They simply marked it as “delivered” and left it unattended where anyone walking past could have easily stolen it. This is extremely careless and unprofessional. I honestly cannot understand why companies still use this delivery service. Customers shouldn’t have to worry whether their parcels will actually be delivered safely.
Avoid Yodel if you actually want your parcel delivered properly.
This level of laziness and negligence is unacceptable for a delivery company. Retailers seriously need to stop using this service.
Avoid Yodel if you actually want your parcel delivered properly.
This level of laziness and negligence is unacceptable for a delivery company. Retailers seriously need to stop using this service.
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Feedback
Drivers should be able to see customer feedback (CSATs) on the app
Music…
Why on earth must it stop my music/podcast everytime I deliver a parcel. It’s beyond a joke that developers can’t allow drivers to only own one phone and not enjoy a day listening to something in their ears apart from the occasional ‘beep’
Parcel ID numbers no longer on map
Since the last update the tour map in Deliver/Collect no longer shows the ID number of the next parcel when choosing 'View Next Stop on Map'. The next parcel is now always numbered 1. Previously it was the ID number generated when receipting and written on the parcel, which was much more useful.
Baby Blanki
Not good. Left 2 parcels at front door instead of back/side porch & they were very wet!
Privacy concerns
I wanted to track a parcel using the app instead of the website. Upon opening this app, I was greeted by a message that stated I had to allow the app to record my screen and gestures to “improve” the app or just not use the app. As a relatively savvy individual, I chose the latter.
Deleted
Deleted
Not good
The stops need to be arranged better when you optimize. For now, it takes you up and down a few times and left and right. I deliver a package and after three or four stops I come to deliver on the same street two houses away. For those who don't know the route, optimization is an ordeal.
Camera doesn’t work or scan
Had a nightmare today as the camera will not work it’s just black. I’m hoping this will be fixed by tomorrow please. Come on tech crew sort it out
No optimisation
The app is getting worse at optimising the route every day it passes
Can we get an update?
Can we get an update?
Terrible
App gets worse everyday.
Freezes many times and very embarrassing when your doing delivery to a customer.
Resets it self every day.
Swipe stops working and camera too so have to reset.
Absolute rubbish.
Freezes many times and very embarrassing when your doing delivery to a customer.
Resets it self every day.
Swipe stops working and camera too so have to reset.
Absolute rubbish.
Keeps crashing
I deliver in an area with a very poor phone signal and the app keeps crashing and going back to log in screen and it tries to download my tour again. Running iOS 18.1 on iPhone 16 max pro.
