Stay away AZ
This “tlc” coverage only covers you if you’re on an UBER ride with the pax still in the car. When they get out you get state minimum with no uninsured no underinsured and there’s no company out there that will provide you personal insurance as supplemental coverage. No glad coverage no nothing. You’re basically paying for the insurance that Uber provides to x/xl/comfort drivers on a per trip basis for the month up front and then working it off. Not to mention all the posts about poor claims response this insurance is a scam based on a legal Loophole being exploited as an entire business. Saving a few dollars is not worth the financial ruin that can come to you from using this company.
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worst company ever
you cancel my insurance policy for the accident that I’ve made three years ago! But by the time you have been giving me an insurance in thesethree years period. What happened and you just cancelled my insurance policy! You said that we will not renew your insurance because of accident! The purpose if insurance is to protect myself against accidents that’s why I am getting insurance right! What you want as insurance! You want to rip of your client who has to pay in time but when I have an accident you cancel the policy! This is the most stupid thing I’ve heard from this insurance ! Worst ever ! Not recommending anyone NEVER!!!!
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Seamless
Smooth process & fast all you need is your paper work ready. If you go to a broker it will take maybe a couple of days to get TLC insurance but here it takes the time to upload your documents and get an answer right away A.S.A.P and in this business time is money
Too Expensive and App needs improvement
First, you can’t add additional driver in the app, you have to email them and ask them to add the driver.
Second, App UI is confusing and need improvement and user friendly
Third, The premium is too expensive. I wanted to try because I thought it’s cheaper. So, I went back to my broker and renew my insurance. $500 cheaper than inshur
In conclusion, the concept is good making it easier to get insurance without going anywhere. However if the price is not cheaper than the brokers then at least it should be around same.
Therefore, I delete the inshur quote and uninstall the app.
Second, App UI is confusing and need improvement and user friendly
Third, The premium is too expensive. I wanted to try because I thought it’s cheaper. So, I went back to my broker and renew my insurance. $500 cheaper than inshur
In conclusion, the concept is good making it easier to get insurance without going anywhere. However if the price is not cheaper than the brokers then at least it should be around same.
Therefore, I delete the inshur quote and uninstall the app.
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Inconsiderate to help
Since 2018 I had only one fault accident and I was told this year that I had to pay my annual in full. They said the other accident was 50 50 which is totally lie. I would recommend if you ever have a fault accident try finding another insurance before it gets too late. They only care when they need money from your pocket.
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Response from developer
Thank you for your feedback, we take it all on board! Please let us know if you have any questions or we can be of any further help. Drive safely, Ella
Coverage plans increase not worth it
They no longer have premium installments but instead they want you to pay in full 5k, who in their right mind would do that, so if they go bankruptcy they will keep your money or refund some of it. Despite that it only leaves you with gold coverage for 431 per month for 15% down payment which is
a lot higher than my 2019 premium which was 392. They sky rocket their prices and if you did COVID assistance for your payments which that will also be added to your plan boosting your coverage to almost 500$ per month that’s insane. I called and all they said
”Nothing we can do” they really don’t care at all. Switching to another Insurance
a lot higher than my 2019 premium which was 392. They sky rocket their prices and if you did COVID assistance for your payments which that will also be added to your plan boosting your coverage to almost 500$ per month that’s insane. I called and all they said
”Nothing we can do” they really don’t care at all. Switching to another Insurance
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Response from developer
Thank you for your feedback. We'll take it all on board for future considerations. Please let us know if you have any other questions or we can help further. Drive safely, Ella
All those reviews are fake
I was with inshur for year and poor customer service and its not worth it you are making less payment but a month extra
I was with American transit paying 371
When I moved to inshur payment came down to 354 I was happy but after full year I realized I paid a month extra
paid 12 dollar extra every month than American transit they trick you by showing less monthly payments
I was with American transit paying 371
When I moved to inshur payment came down to 354 I was happy but after full year I realized I paid a month extra
paid 12 dollar extra every month than American transit they trick you by showing less monthly payments
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The worst costumer service ever and also thief
I had a big accident that cost my job so I couldn’t pay my car anymore and decided to canceled the insurance. I was supposed to get my refund and the total was 1051$ but they charged two extra months that was explained on a email but i still go a different refund amount because the two months total is 644 and they charged 906$. I still don’t understand why would this company steal money.
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Awful!!
What an awful company! I have been with them for 2 years and tried to renew for year 3. I get one quote and wanted to shop around for a better quote. I decided to renew with inshur and 5 days later, my quote changed completely and no longer gave me the option to pay in installments. I called up to see why this was and they told me it was an engineering error and that I should never have received my initial quote. And my only option was to pay the entire premium in full, which was about $4,400.
Disgusting customer service and I will never use them again.
UPDATE:
Ella reached out stating that I should email her to discuss the issue I was having. I reached out over 3 weeks ago and still have not heard back from her. This just shows how bad of a company this is. DO NOT USE THEM!
Disgusting customer service and I will never use them again.
UPDATE:
Ella reached out stating that I should email her to discuss the issue I was having. I reached out over 3 weeks ago and still have not heard back from her. This just shows how bad of a company this is. DO NOT USE THEM!
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Catherine Perez
I called to ask what I have to do to renew my policy and Catherine got my call. In a few minutes she found all the info about my policy and stayed on the phone to the end with me, giving me instructions about what I had to do and make sure everything is done tha right way. She was very friendly and helpful. She was amazing!!!
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Response from developer
Thank you very much for your review! We really appreciate your comments and feedback. Drive safely, Joanna
Asif H Sharkar
Carissa was amazing. Knew exactly what she was talking about. Didn’t get bothered by all
The questions that I was asking and honestly I don’t write reviews at all but I’m writing it for all the customer service people who put in hard work day in day out.
The questions that I was asking and honestly I don’t write reviews at all but I’m writing it for all the customer service people who put in hard work day in day out.
Sergio is so helpful
So I was trying to switch insurance with my Mercedes because they were charging me to much so Sergio told me about this app and I did what I had to do it was so easy and like and before I knew it I had Inshur this was so easy and simple and I just really recommended this app
Waoo sergio its the best
My insured was about to expired and the same day it was to end, i call sergio to advise me on what to do because i was trying to switch insured since my old one was so expensive sergio recomendé me Insur , that same day just in the app they gave me the quote and i got aprove by i started the proces around 12 noon and about 3pm i already have insur insured its the best and so simple and easy on the phone no more papers
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Response from developer
Thanks a lot for taking the time to review us! We really appreciate it and are pleased we were able to help. Safe rides, Bruce
Fast and easy!!!
Thanks Carissa! Just a click of a button and your renewal is ready to go. At first the option was not available on the app but I called and spoke to Carissa and she fixed it for me!! Great service!
Awesome Rep Carissa
Been using this app for almost a year and I am very happy with, its easy to manage, pay and upgrade the policy. Recently got a mail saying my insurance wouldn’t be renewed. I chat with Carissa she was very helpful and kind. She gave me the reason, asked me few information and solved my problem. Overall she exactly new my problem very knowledgeable, professional and great customer service. I recommend this app to everyone.
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Response from developer
Thank you very much for taking the time to leave us a review! We appreciate it. Safe rides, Joe
Carissa is always helpful
Had my policy with Inshur for almost a year now and their phone support team can be very rude sometimes but support team members like Carissa make you wana stick with them. She helped me on multiple occasions. Writing this review to appreciate her and 5 stars to her.
Merry Christmas
I will keep it Short and Simple, I was dealing my whole life with such bad brokers who always were giving me a hard time and really breaking my pockets , I was impressed with the prices I got from inshur and the comfort I have by doing everything in the palms of my hands on mobile! Thank you Sergio & Inshur!
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These are people who care
Today I found myself in a huge problem regarding my For Hire Insurance coverage.........I am usually not a person who writes reviews, however the team at InShur, specifically Charles, Catherine, Aman and Jan were unbelievably helpful. Not only did they listen to my issue they sincerely wanted to help me resolve a HUGE misunderstanding. I am thankful to them more then they’d ever know. You guys ROCK!!!!!!!
Sincerely,
One Happy Customer!!!!!
Sincerely,
One Happy Customer!!!!!
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Response from developer
Thank you very much for your glowing review! We're very pleased we were able to help you in your time of need. Don't hesitate to get in touch again if you need anything else. Safe rides, Bruce
Best app
I usually have such a hard time getting insurance because brokers are horrible. But after finding insure everything is so easy. Everytime i need something done the people there help me. Catherine’s service was amazing!
Game changer
Won’t lie , we living in modern world where technology it’s taking over everything’s It was about time for a insurance company to create an app to make it easy for us the taxi driver’s , it’s a great app plus there’s is a lot benefits & good deals, thanks sergio for showing me this great talk and explanation! 👍👍
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