Great app
Fantastic app that helps us engage with our online customers.
Free
About
This app provides a virtual shopping solution, enabling businesses to connect with customers via live chat and video calls. It allows customers to view products in real-time and receive personalized assistance, keeping stores operational even when physical locations are closed.
✓Virtual shopping solution
✓Live chat and video calls
✓Real-time product viewing
✓Personalized customer service
✓Website integration
✓Immediate implementation
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What's New in INSIDE Store
4.6.0
September 22, 2025
INSIDE™ by Powerfront, is the preferred customer engagement platform. The full power of INSIDE is now available on your mobile device with the INSIDE Store App. Leverage the same benefits of the INSIDE Enterprise Dashboard, giving your sales and service teams full flexibility in connecting with your customers - wherever they are. INSIDE is a TRUE omni channel solution, bringing the in-store shopping experience to customers online, via chat, video, text and more. Real-time visibility of your online customers and their purchasing journey. Connect your sales associates to your customers, regardless of how they prefer to shop. This version of the INSIDE Store App brings interesting features, - Fixed some bugs and optimized performance for better LiveShows and Video chats experience.
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FAQ
What is INSIDE Store?
INSIDE Store is a virtual shopping solution that allows businesses to connect with customers through live chat and video calls. It enables real-time product demonstrations and personalized customer service, helping to drive sales and keep online stores active.
How does INSIDE Store work?
Businesses integrate a simple tag on their website, and agents use the app to become available for customer interactions. Customers can then initiate chat or video calls directly from the website for assistance.
Can customers see and touch products with INSIDE Store?
Customers can view exact sizing, color, and texture of products in real-time through live video demonstrations. While they cannot physically touch, sales representatives can showcase features and guide them through the store virtually.
What industries can use INSIDE Store?
INSIDE Store is suitable for a wide range of industries requiring a high level of service, including grocery, automotive, real estate, general retail, and telemedicine.
How quickly can a business start using INSIDE Store?
Implementation is designed to be quick, with businesses able to start using INSIDE Store within hours after installing a simple website tag. The interface requires minimal training for agents.
Is INSIDE Store available on multiple devices?
Yes, INSIDE Store is available on iPhones and iPads, making it accessible for sales representatives to use on the go or from their place of business.
What is the update frequency for INSIDE Store?
The app was last updated on September 22, 2025, indicating ongoing development and support. The latest version is 4.6.0.
Does INSIDE Store have ads?
No, INSIDE Store is ad-free, allowing for an uninterrupted experience for both businesses and their customers.
