Simon Connect

Simon Connect

Where Retailers Go For Help.

10 ratings
9 reviews
Free

Details

  • Released
  • Updated
  • August 26, 2022
  • September 29, 2025

Features

Simon Connect screenshot #1 for iPhone
Simon Connect screenshot #2 for iPhone
Simon Connect screenshot #3 for iPhone
Simon Connect screenshot #4 for iPhone
Simon Connect screenshot #5 for iPhone
🖼️Get Icon
Icons↘︎

About

This app facilitates communication between shopping center management and retailers. Employees can access news, special offers, request assistance, and receive important alerts. It also allows for invoice payments and participation in surveys to improve the shopping experience.

Latest news and events
Special offers and discounts
Request assistance/support tickets
Access important documents
Security briefings and alerts
Pay invoices and tickets
Surveys and feedback
Show original description

What's New in Simon Connect

1.8

September 29, 2025

To ensure we continually improve our app, we regularly bring updates to the App Store. This release includes select secondary language functionality. Get the latest version for all of the available features and improvements.

More

User reviews

Useless

Just like the employee’s of Arundel mills, it doesn’t work. Information isn’t conveyed properly or executed in a timely manner. In emergency situations no one can help until you submit a request, even though in standing in front of you.

Terrible app

During the latest Ice storms the employees couldn't get any updates from the mall due to issues with the app.
Please ditch this and go back to the phone/text/email communication system.

This app doesn’t ever work

They need to update this app because I can’t even log in without it saying my internet connection is bad or that my login credentials are invalid when everything is right…

Terrible App

The app never works properly. If says credentials aren’t recognized but then after a couple attempts it will sign in. Then when you get in, it will constantly sit idling with “Fetching Data”. If you receive a notification and try to sign in, it takes forever to sign in. Worst app to use to try to communicate with mall management.
Show more

delete the app

the app never loads it's always "fetching data" and then shows an error message no matter what i do it's always the same. how can a mall require management to download an app that does not work

Developer apps

FAQ

What is Simon Connect?

Simon Connect is a free app designed to improve communication between shopping center management and retailers. It provides access to news, special offers, support ticketing, important documents, security alerts, and payment options for participating stores.

Is Simon Connect free to use?

Yes, Simon Connect is a free application. There are no costs associated with downloading or using its features for eligible retail employees and managers.

Which shopping centers are supported by Simon Connect?

Currently, Simon Connect applies to 43 participating Simon properties. Users should verify if their specific center is supported before creating an account.

Can I get discounts at other stores using Simon Connect?

Yes, the app offers special offers and discounts for other stores within the same shopping center, allowing users to benefit from promotions available in participating locations.

How does Simon Connect handle support requests?

Retail employees and managers can request assistance from the center management team by opening up work or support tickets directly through the app.

What kind of alerts does Simon Connect provide?

The app provides security briefings and critical alerts regarding situations that unfold at the shopping center, ensuring timely information for staff.

What is the update frequency for Simon Connect?

The app was last updated on September 29, 2025, indicating ongoing development and maintenance. The latest version available is 1.8.

Does Simon Connect have ads?

No, Simon Connect does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.