Reward points expires
Not cool that the reward points expire and get taken away. Especially when there is nothing in the redemption to use it on. Items are either out of stock or it’s not what you’re interested in using your reward points on.
Either leave the reward points without expiring or put out a sufficient amount of items for customers to use the points on.
Either leave the reward points without expiring or put out a sufficient amount of items for customers to use the points on.
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Too glitchy
Every time I try to buy something i have to log in after i log in it says it’s incorrect so i had to buy it on a MacBook besides that i bought a coco cola labubu and it was great quality not fake and nothing in the package was missing I definitely recommend this app!
Easy to Order
I absolutely love the POP MART app because not only is it easy, but it gives full visuals and descriptions of each item. Highly recommend!
The Monsters big Energy Series set
Got all my Big Energy series and I absolutely love them!! Still need the secret of this set but through the roof on how cute this set is! Just love it
App Glitches Beyond Belief
I made two purchases through the app with no problem, the third purchase I used all my points to get my birthday item and the purchase showed as fine then suddenly after an hour showed as cancelled. But I didn’t get my points refunded. I contacted support and they said that it’s my issue, once I use my points they are gone. They didn’t understand that I didn’t cancel the order! Like it’s impossible for their system to break and reject the payment. Use the website or buy from UO/amazon (sadly)
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