Insight Software Phone App User Reviews

Top reviews

Crud

I’ve dealt with way too many bugs and glitches with this app to give it anything more than 2 stars. Don’t even know if it deserves that much.

Employee use sucks

Super outdated and glitchy. Many bugs you gotta learn to work around. Very 2012

It doesn’t work

It doesn’t work. Period point blank. I have been able to check my schedule maybe 2 out of the last 20 days I’ve had the app. No one has time to edge an app to get it to work.

The best

Have used this software since 2008 -great customer service and always improving and keeping up with our industry

Bad

This app is so hard to use

Buyer beware

Literally the worst app ever. Rarely loads on the first try. Takes about 15 minutes to finally get access to your schedule if it loads at all. Half the time you just get an error message and have to call customer service tech support. The half of the time after the 15 minute wait for it to load, it just freezes up and you have to start all over again.
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Please update your app

I don’t understand why a company would never update anything they have to a modern system, unless the app or the Remote Desktop is actually a Time Machine that sends you back to 2009 while you use it, it boggles one’s mind.

Works for the most part

Don’t know why this app works for some iPhone versions and not others. Please fix the bugs to make it work for older iPhones. Even with the updated version, it doesn’t work.

Don’t waste your time

Worst and slowest booking system ever used.

Useful app

i use the app for scheduling and checking client info. it is handy to be able to book appointments from home. my only critique is i wish tanning beds would be visible on the app.

Horrible app

I don’t know why we’re using this program but I have no control over that at my workplace. This app is absolutely horrible and often times completely unusable. Clunky UI, difficult to navigate. No option for a monthly or weekly view of the schedule. I’m trying to log in right now and it took three tries, then when I was finally able to log in, I can’t even look at the schedule because it just gives me an error message.
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Switching apps

This app is always down!! I feel so bad for my clients.

Terrible

Constantly crashing. Constant error messages. Not user friendly.

Bug fixes

Really annoying always making me re download the app sometimes and won’t let me log in unless I delete it and then re download....

Insight reviewer

Pretty decent kinda times slow at times and some connection to server issues- but decent

Bleh

Always have to delete the app and re install for it to work sometimes

Glitchy

This app keeps having glitches. It’s nice to have my schedule on my phone but half the time I can’t open the app.

Really bad always problems when log in

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Good app but needs some improvement

Great app. It just needs some improvement. You should be able to book all services needed for a single client without having to book each one separately & having to go back to the beginning and selecting the client all over again. It should work how the computer version of insight works. Some of our employees don't know the timing for processing and end up booking clients incorrectly BC the app doesn't do it automatically the way it does in the computer version. Other than that, don't really have any other complaints
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This app is horrible

When I first installed it for several months it took minutes for it to finally load, now it just gives error messages or just completely closes itself (iPhoneX) it has nothing to do with my phone or connections on my end. This software even on the desktop at work is subpar, slow loading and not user friendly. So frustrating
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