Insight Software Phone App vs BBY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Insight Software Phone App
Manage your salon or spa business remotely from your iOS device. View schedules, book client appointments, and access contact information on the go. Requires an active Insight Cloud subscription or the Insight Salon and Spa App Server.
- View employee schedules
- Book client appointments
- Access company contacts
- Remote salon management
- Mobile access to Insight data
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The Insight Salon and Spa Client App allows you to connect remotely from your iOS device to your Insight data at your salon.* This app allows you to do things such as: –View you and your employees' schedules on the run –Book appointments for your clients from anywhere –Access your company's contact information The use of this app requires that you have either: –An active Insight Cloud subscription, or –The Insight Salon and Spa App Server running on your Insight server machine * - Requires an active internet connection
BBY
Create a professional booking website from your social media bio in minutes. This platform empowers independent beauty professionals to manage clients, services, and payments seamlessly. Build your business on your terms and make it easy for clients to discover and book your services.
- Instant professional website
- Seamless client booking
- Mobile payment processing
- Client management tools
- Customizable service menu
- Real-time availability
- Business analytics
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Transform your social media bio into a professional booking website in minutes. Take control of your independent beauty business with our easy-to-use platform designed specifically for beauty professionals. KEY FEATURES: Instant Professional Website Seamless Client Booking System Mobile Payment Processing Client Management Tools Customizable Service Menu Real-Time Availability Settings Business Analytics Our vision is simple: help beauty pros like you build thriving businesses on your own terms, making it easy for clients to discover and book your amazing services.
Screenshots
Verdict
The clearest difference is review sentiment: BBY at 69% against Insight Software Phone App's 8%. BBY also leads on rating (3.9 vs 2.5) and update cadence (weekly vs every 2 months). Insight Software Phone App's advantage is iOS requirement (11.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BBY holds the better App Store score, 3.9 against 2.5. Both are backed by a comparable volume of ratings — 33 and 80 respectively. Written reviews point the same way: 8% of Insight Software Phone App's written reviews are positive against 69% of BBY's.
Insight Software Phone App ships an update every 2 months, BBY weekly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Insight Software Phone App | BBY |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (33 ratings) | 3.9 (80 ratings) — better |
| Positive reviews | 8.5% of reviews | 68.9% of reviews — better |
| Number of ratings | 33 | 80 — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 34 MB | 201 MB |
| Age rating | 4+ | 17+ |
| Developer | Syntec Business Systems, Inc. | Beauty By You, Inc. |
Customer experience
Insight Software Phone App
BBY
Bugs and requests
Insight Software Phone App
Reported bugs
131 issues- Bugs and glitches
- Super outdated and glitchy
- Many bugs
- Doesn't work
- Rarely loads on first try
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- Takes 15 minutes to load
- Error message
- Freezes up
- Doesn't work for older iPhones
- Worst and slowest booking system
- Horrible and often unusable
- Clunky UI
- Difficult to navigate
- No option for monthly or weekly view
- Took three tries to log in
- Can't look at schedule
- Error message after login
- Always down
- Constantly crashing
- Constant error messages
- Not user friendly
- Annoying re-downloading app
- Won't let me log in unless deleted and re-downloaded
- Slow at times
- Connection to server issues
- Always have to delete and reinstall
- Keeps having glitches
- Half the time can't open the app
- Problems when logging in
- Needs some improvement
- Book each service separately
- Go back to beginning and select client again
- App doesn't do timing automatically
- Takes minutes to load
- Gives error messages
- Completely closes itself
- Subpar desktop version
- Slow loading desktop version
- Not user friendly desktop version
- Glitches often
- System won't let you log in
- Stops working often
- Support line always busy
- A lot of bugs
- Cool features unable to be used
- Hard to manage from phone
- Terrible delays and glitches
- Seems to have glitches constantly
- Every update causes a new one
- Hoping for consistency
- Can't be on salon's WiFi to use it
- Using data up all day
- Can't check schedule for double booking times
- Inconsistent for looking up formula
- Always crashing
- Not loading
- Makes the app inconvenient
- Having trouble
- Still has many glitches
- Spend a lot of time calling tech support
- Extremely slow at all times
- Can't get it right
- Blame everything on user
- It's THEIR servers
- System could use more work
- Looks like old Windows computer
- Speed of dial up
- Lack of updating
- Extremely slow system
- Extremely slow phone app
- Rarely worked on iPhone
- Try to tell you it's something you're doing wrong
- System not working right
- Slow due to being a cheap link
- See one day schedule at a time
- Slowly book someone
- Slow loading one day view
- Watch your data usage
- Inconvenient
- Background links to online main software
- Constantly loading
- Saying to check connection
- Frequently doesn't load
- Always glitching
- Very frustrating
- Any time there's an update, not have access for a week or two
- App does not work anymore after update
- Freezing
- Shutting down
- Works 3 days out of the year
- Constant "errors"
- Worst one used
- Ridiculous
- Caveman slow
- Not up to par
- Glitch up when scrolling
- Needs an update
- Could not check server version
- Can't find any fix
- Lands on "Settings" screen each time
- Risk of losing saved information
- Should land directly on login page
- Should land directly on "Welcome" screen
- Needs iOS9 update
- Can't use app
- Doesn't work with new phone update
- App doesn't catch up to the rest of the world
- Outdated app
- Not working now that phone is updated
- WILL NOT OPEN ON IOS9
- App won't open now
- Since iOS9 update
- Lost without this app
- Not compatible with iOS 9
- App won't open
- Never works 6 months later
- Not worth the $$
- More of a hassle
- Fix an issue, cause 10 more
- Never ever works
- Hasn't worked for months
- Still does not work on new iPhone
- App keeps crashing
- Depend on this as scheduler
- Hasn't worked for 2 weeks
- Doesn't even open
- Frickin expensive software is worthless
- Software isn't worth anything if app isn't working
- Won't work on 5s
- Does not work for iPhone 6
- Does not work on iPhone 6!
Requested features
21 requests- Tanning beds visible on the app
- Monthly or weekly view of schedule
- Book all services for a client at once
- Automatic timing for processing like computer version
- See double booking times
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- See client purchase history
- Set client ticket from the app
- See schedule by week and month
- Sales features view
- Report options
- See all employees for a day
- Toggle between employees for day view
- See openings without stumbling
- iPad version screen view is good
- iOS9 update
- Update for iPhone 6
- Update for iPhone 5s
- Update for iPhone 5c
- Update for iOS 9
- Update for new iPhone
- Update for phone updates
BBY
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Insight Software Phone App
No in-app purchases
BBY
No in-app purchases
Questions
Is Insight Software Phone App free?
Is BBY free?
Which has better reviews, Insight Software Phone App or BBY?
Do Insight Software Phone App or BBY have ads?
Which is updated more often, Insight Software Phone App or BBY?
Other comparisons
