HORRIBLE
This asked me for so much info then when I tried to pick a song I waited for 50 minutes and it didn’t play. It also spammed me with emails and messages. 1/10 DO NOT recommend
Misses the mark
So there are a lot of problems with this app. Not technical problems per se, but things that are not quite right.
1) New places you can use the app but you cannot reserve a table at. Kind of nuts since if people have gone ahead and downloaded the app you would think they would be the first to be able to reserve a table. Instead I had to go to Open Table to reserve.
2) Leaving a review. I could have left a review on Google Reviews but I don’t have a Google account and it’s not worth my time to create one. I tried to leave one at Yelp and Trip Advisor but somehow within the App they are blocked. So in the end no review.
1) New places you can use the app but you cannot reserve a table at. Kind of nuts since if people have gone ahead and downloaded the app you would think they would be the first to be able to reserve a table. Instead I had to go to Open Table to reserve.
2) Leaving a review. I could have left a review on Google Reviews but I don’t have a Google account and it’s not worth my time to create one. I tried to leave one at Yelp and Trip Advisor but somehow within the App they are blocked. So in the end no review.
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Rewards
Every time we come to the restaurant for dinner there seems to be an issue with the app. We can’t use our rewards this is our third visit that we have wanted to use the 25% off and all 3 times have had issues. Also the offers expire which is what happened. Not impressed that the can’t help at store level
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Needs to work
The App never works, I can’t even get it to open, every time… absolutely the worst App!
You can order refills in the app
This makes trips to Jacks even better!
Unable to place order online
I needed to lace an order online and the app wasn’t working properly. I also had an issue in the past with a receipt and wasn’t resolved. The app doesn’t work as expected and I don’t even use it as much
Trivia not working
Points are not given for certain games in the app.
Can't log in?
App needs work. Decided to check my account and noticed I can't log in with the app. I can do it through the browser though. Happens on my iPad as well, logs in through the browser but not the app.
App won’t open
Was out tonight. Wanted to use the app but wouldn’t even open. Useless. Pls fix the bugs.
Jack Astors Says You Can Choose the Song: You Cannot
At jack astors they showed on the screen that if I downloaded the app I could chose the song at the restaurant. So I downloaded the app, and spent so long giving info to make an account. At the end of the long journey the server let me know that it was no longer possible. Dont know why they would show this on the screen and get my hopes up. ONE STAR EXPERIENCE
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Love this App
This app is easy to use .
Gift card number invalid
Unable to add gift card information, keeps saying it’s invalid
Update the map
I can never order delivery through the app. My address doesn’t exist according to the app. It’s very frustrating and I live very locally probably like a 20 minute drive from Jack’s so it’s kind of ridiculous that my address can’t be found.
App review
Great to check in with. Or order online …fast easy In restaurant it’s good to see how many visits until the next discount Love to see the promos on it
Needs work
I like the app and the features - especially being able to order and pay bill through the app.
My one major complaint is that they only allow one user/account per table. Which means only one person can get points or credits even if multiple people at the table have accounts. Also, the person using their account is responsible for the entire bill if paying through the app. Kinda makes that feature useless. If servers can split the bill, why not just allow everyone to use their own account, order their own things and pay their own bills? It just makes sense to me and I’m not sure why there is such a limitation to this app…
My one major complaint is that they only allow one user/account per table. Which means only one person can get points or credits even if multiple people at the table have accounts. Also, the person using their account is responsible for the entire bill if paying through the app. Kinda makes that feature useless. If servers can split the bill, why not just allow everyone to use their own account, order their own things and pay their own bills? It just makes sense to me and I’m not sure why there is such a limitation to this app…
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Cannot login
Cannot login and retrieve the coupon. Waste of our time and money.
Full of Bugs
Doesn’t even open right, the least an app can do is open. Your app doesn’t work, it won’t open, if it does it doesn’t let me sign in. A piece of trash Application, you seriously need to get your money back from the devs.
App hit and Miss
please work the bugs out of the spp so it is usable and instruct uour staff on how it is to be applied in each restaurant. Very hit and miss; it seems some staff don’t wish to bother; could it be some staff are worried they might not get their full tip if a percentage is discounted? Hmmmm
Maybe somehow work the full bill amt before discounted total( not total and taxes!) into the app?
Maybe somehow work the full bill amt before discounted total( not total and taxes!) into the app?
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Dinner
It’s a wonderful place and the service excellent specially Rachel awesome waitress pay attention to every detail and friendly I recommend this place in Newmarket
Dumb.
This app is dumb. Won’t play my song. I basically downloaded this for nothing. Everyone should delete as retaliation!!!! 🔥🦈🦈🦈💉💉💉💉💉 Nice try bucko 💉💉💉🤮🤮
