Intermittent
The interface is often unresponsive. It shows a status but when you change it from
On to off or the temperature then walk over to the controller on the wall, it isn’t changing the setting you just changed in the app.
On to off or the temperature then walk over to the controller on the wall, it isn’t changing the setting you just changed in the app.
MMannniie
Minimal functionality, poor overall design and build and poor reliability…
The app is poorly designed, missing key controls for the device, such as sleep timer or silent mode. Their cloud back end is often laggy or even offline, leading to frequent frustration with the device being unresponsive or offline. Wi-Fi signal for their device is also ver poor with weak connectivity even with direct line of site and short distance between the dongle and Wi-Fi access point.
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Ddeejerydoo
From decent to worse
Ever since this most recent update this app has been rendered useless. Fails to control devices and provides zero feedback .
IUiP@d User
Convenient when it works
Changing temperature, fan speed, etc is often unresponsive from the app. It freezes on a setting. Restarting the app or phone doesn’t work. I have to pull out the remote and wait it out for it to respond. Sometimes it takes a few minutes other times it’s a few hours. It been like this since I got it. Disappointing.
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333fluffycats
Gotten really unreliable
This app used to be simplistic, but functional. Now it’s only simplistic. You can switch off your heat fumo in the app, and the app will show it as off, but my Home Assistant will show it as on, and if I kill and restart AC Cloud, it will confirm that is was indeed left on. (Then you can generally successfully turn the heat pump off, so in fairness, it is still occasionally functional.). The calendar feature doesn’t seem to work, I have a calendar turning the pump on in the middle of the day, and off late afternoon, but the off-part doesn’t happen. It was never able to set the heat pump to the 8-10°C mode, so if you switched to something else, somebody had to put it back from the remote, not immensely helpful if you live 6-700 km away.
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Ggrandgeezer
