AIRSTAGE Mobile

AIRSTAGE Mobile

by GENERAL Inc.

45 ratings
171 reviews
Free

Details

  • Released
  • Updated
  • February 7, 2023
  • May 28, 2026

Features

AIRSTAGE Mobile screenshot #1 for iPhone
AIRSTAGE Mobile screenshot #2 for iPhone
AIRSTAGE Mobile screenshot #3 for iPhone
AIRSTAGE Mobile screenshot #4 for iPhone
AIRSTAGE Mobile screenshot #5 for iPhone
AIRSTAGE Mobile screenshot #6 for iPhone
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About

Control your Fujitsu General air conditioners remotely using your mobile device. Adjust settings like temperature, fan speed, and operation mode. Schedule weekly timers and receive notifications for errors.

Remote ON/OFF control
Adjust operation mode and temperature
Set fan speed and airflow direction
Weekly timer scheduling
View operation status
Error display and history
Push notifications
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What users say

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What's New in AIRSTAGE Mobile

1.6.5

May 28, 2026

[Updates] -Minor fixes related to the company name change

User reviews

So basic

Yes, the app works but it’s like it was built about 15 years ago! It’s really frustrating that there are no automations or ways to integrate the AC control with other apps or iOS.
Come on fidget so you have to sort this out and move with The Times please

Va bien

Hay gente que no consigue conectarse, lo único que hay que hacer es leer y seguir los pasos.

Timer assurdo

Come app non sarebbe nemmeno male, ma inconcepibile la svista riguardo la programmazione del timer, ovvero, non c’è modo di dirgli in quale modalità si dovrà accendere e quale apertura della aletta deve avere, lui semplicemente si accenderà con l’ultima modalità inserita manualmente prima, quindi se di giorno imposto clima, di notte (quando ho programmato il timer) si accederà nuovamente su clima, anche se volessi invece deumidificatore, ed appunto stessa cosa con l’apertura della aletta, che di notte la vorrei meno aperta perché direzionato sul letto. Spero davvero che correggano questa forte pecca. Per il resto niente male.
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Buggy

App needs stabilising - it keeps logging me out every few days. Un and pw doesn’t recall Face ID so you have to manually enter it every few days then it says no internet! I’m on 1.6ghz WiFi. Really poor app.

Very happy

Before turning on your unit, download the app, and register your details, you’ll then get an email to verify your email address.

DONE!

Now make sure the unit is off and that your phone is connected to your home network, hit the “+” and do a manual set up, scan the qr code on the unit, connect to your home WiFi and that’s it.

Works flawlessly
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Developer apps

User experience

🐞

Reported Bugs

66 issues

Error: 5321

Bug

Communication errors

Bug

Cannot log out

Bug

Auto mode temperature control issues

Bug

App shows incorrect unit status (color)

Bug

Cannot connect to system

Bug

Device falls off WiFi network

Bug

No mention of how to restore functionality in FAQ

Bug

No response from customer support

Bug

Requires Wi-Fi for AC unit functionality

Bug

Requires logging in every time

Bug

No internet connection error despite having internet

Bug

Air handle unit does not display current room temperature

Bug

Cannot set heat and cool settings independently

Bug

Wasted money on wireless LAN adapter for independent settings

Bug

App is rubbish, works one minute and not the next

Bug

Doesn't recognize login passwords

Bug

Locks users out

Bug

Unusable after update, no options available

Bug

Unit exists in app but cannot do anything

Bug

Latest update (April 2025) is awful

Bug

Phone has no internet connection error

Bug

Required to sign in multiple times

Bug

LN function does not display on controllers

Bug

No instructions for LN function issues

Bug

Frequent disconnections from cloud server

Bug

Cloud server communication errors

Bug

App refuses to function if VPN is active

Bug

Errors make app and hardware unusable

Bug

Cannot connect to WiFi anymore

Bug

Impossible to connect to app if using VPN

Bug

Weekly timer setup doesn't work

Bug

Losing connection all the time

Bug

Unit keeps going offline, requires reloading app

Bug

Constant offline issue on iPhone

Bug

Regularly have to reconnect with Alexa

Bug

App is full of bugs

Bug

Cannot switch between operation modes (heat, AC, dry, etc.)

Bug

Screen appears blank when trying to select modes

Bug

Have to keep re-linking app to Alexa

Bug

Firmware update manual keeps failing

Bug

Schedule update option is missing

Bug

Screenshots do not match the application

Bug

Won't let me create an account, 'an unknown error occurred'

Bug

App has stopped working, only works in direct mode

Bug

Cannot create an account, error messages received

Bug

Unit doesn't have QR code or SSID for pairing

Bug

Cannot schedule fan speed

Bug

Fan doesn't turn off after schedule

Bug

App panics and quits after tapping start registration

Bug

Cannot register multiple users

Bug

Won't connect if using a VPN, incorrect error message

Bug

Cannot get app to connect to unit

Bug

Lacks humidity display

Bug

Lacks filter replacement reminders

Bug

Lacks ability to view run time in each mode

Bug

App has ceased functioning, cannot log in or change password

Bug

Login buttons do not function

Bug

App crashes at the last step when registering the indoor unit

Bug

App crashes instantly when registering an air con unit

Bug

Unit names are serial numbers and cannot be changed

Bug

Erratic function, stopped working with Alexa

Bug

App is corrupted

Bug

App works fine but not as supported as FGLair

Bug

Cannot get Google Home and Alexa to work

Bug

App is not made for iPad

Bug

Requested Features

16 requests

Integrate in HomeKit or Shortcuts

Feature

Add Sleep Timer function for AC

Feature

Allow separate heat and cool settings

Feature

Update app for separate heat/cool settings

Feature

Allow users to schedule fan speeds

Feature

Display installing location of units

Feature

Integrations with HomeKit, Home Assistant, Alexa

Feature

Support for UTY-TFNXZ2 wan adapters

Feature

Provide input on app improvements

Feature

Allow multiple users to register devices

Feature

Add humidity display

Feature

Add filter replacement reminders

Feature

View run time in each mode

Feature

Contextual help

Feature

Allow scheduling of updates

Feature

Support for iPad

Feature

FAQ

What does AIRSTAGE Mobile do?

AIRSTAGE Mobile allows you to operate Fujitsu General air conditioners using your mobile device. You can turn units on/off, change modes, adjust temperature, set fan speed, and control airflow direction.

What are the main features of AIRSTAGE Mobile?

Key features include remote control of operation settings, viewing operational status, setting weekly timers for up to 4 daily time slots, error display and history, and push notifications. You can also register up to 50 air conditioners.

Is AIRSTAGE Mobile free to use?

Yes, AIRSTAGE Mobile is a free application. There are no in-app purchases or advertisements mentioned.

What do I need to use AIRSTAGE Mobile?

You need a Fujitsu General air conditioner that supports wireless LAN network connection, a 24/7 broadband internet access, and a wireless LAN router. A router is only required for cloud control mode.

Can I control my air conditioner without internet?

Yes, the app offers two connection modes: Cloud control (via the Internet) and Direct control (without Internet). However, some functions may be restricted in Direct control mode.