Error : 5321 for the last several months
The app has been totally nonfunctional for me for the last several months. I tried contacting support, they still haven’t been able to figure it out. they even tried to close my case but still haven’t fixed the problem. 1 star, would give 0 if i could.
App meltdown
Worked great for 3 months. Ow giving communication
errors. Won’t even let me log out. Useless
errors. Won’t even let me log out. Useless
Individual Auto Useless Via App
While I like the mini-split, I don’t ever want to use the physical remote. I’d prefer using an app. The problem is this app interface is very poorly thought out. They give you access to “Auto”, which is the equivalent of Individual Auto on the remote, but Auto mode has two temp settings. A Cool/AC temp and a Heat temp. On the remote in can choose both temps. The app only allows setting the Auto AC temp, with no control of the Auto heat temp. That makes it useless. On top of that, if you’ve set both temps via the remote, the app shows the correct AC temp, bug is always blue (cool) and never switches to red (heat), so you can’t tell from the app what the unit is actually doing.
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Error 5124
Look at how poor the reviews for this product are and save yourself the headaches, DON’T BUY AN AIRSTAGE PRODUCT.
I can’t connect to my system from the app. I tried contacting customer support, they keep saying I have a VPN, but I’ve verified I don’t have a VPN! BUYER BEWARE!!!
I can’t connect to my system from the app. I tried contacting customer support, they keep saying I have a VPN, but I’ve verified I don’t have a VPN! BUYER BEWARE!!!
Splits fell off the network and won’t reconnect
Look at how poor the reviews for this product are and save yourself the headaches, DON’T BUY THIS PRODUCT.
The device fell off the WiFi network and isn’t reconnecting. I looked in the app and the FAQ and there doesn’t appear to be any mention on how to restore functionality. I tried contacting support and still haven’t heard back from over a week ago. BUYER BEWARE!
The device fell off the WiFi network and isn’t reconnecting. I looked in the app and the FAQ and there doesn’t appear to be any mention on how to restore functionality. I tried contacting support and still haven’t heard back from over a week ago. BUYER BEWARE!
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