App functionality
This app is very inconsistent in regard to what patterns/settings actually work. It is lagging/not working
Servers must be broken
I wonder how this product is subscription free, I wish I purchased the local adapters because going through the Intesis cloud is a gamble. Some days it works perfectly, others, it doesn’t. Support blames my wifi - as a professional network engineer I beg to differ. Avoid if you are reading this. Spend the (2x) money on the local communication version and program it using Homebridge or HomeAssistant.
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Always lose wi fi
I have had this remote system for over 2 years. If the electricity goes out, then it doesn’t reconnect to wifi. Quite frustrating when I have Tennants and can’t access property.
Good
Good
Unreliable and not user friendly
There seems to be no way to run anything other than a single program at a time, complex scheduling is impossible. The units frequently become unavailable. Control is only possible with an internet connection. Don’t choose this system.
Annoying review request
Keeps asking for review. So annoying.
Annoying review request
Constantly keeps asking for review everytime I open the app.
Great
Great.
App
Never update
End user
Programing a schedule is not easy. User friendly explanations needed.
Doesn’t stay connected to WiFi
Continue to have AC Cloud drop off the network. No other issues w the other 50 plus connections on the network. Poor tool for Fujitsu to use on their smaller mini split units. I have no problems w the larger Fujitsu units that have built in WiFi.
Review
Stop asking me to review
Basic
Extremely basic, can’t program timers, almost seems like a half finished app.
Connection drop
Working for 7yrs then all of a sudden it won’t connect any more , impossible to find any assistance whatsoever.
Stop asking for review
Push push push
Option to set timers
It would be good to set timers for the unit to switch off after say 5 hours to save on power and accidentally being left on
Review
Very good
Good basic functionality but
I have Fujitsu heat pump with mini splits in the house. Two wall units in the floor unit the wall units use air stage and the floor unit uses AC Cloud. These need to be integrated. Come on Fujitsu.
We need to be able to use temperature from any external thermostat to control the AC unit. We need to then be able to turn the fan off until the thermostat turns it on.
We need to be able to use temperature from any external thermostat to control the AC unit. We need to then be able to turn the fan off until the thermostat turns it on.
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Updated app not accessible
SHAME ON YOU DEVELOPERS.
IT'S 2026 AND DESPITE HAVING REVIEWED THIS PRODUCT AND POINTED OUT ITS LACK OF ACCESSIBILITY YEARS AGO ABSOLUTELY NOTHING HAS BEEN DONE TO ENABLE ACCESS TO APP FUNCTIONALITY FOR BLIND USERS. THIS IS A TRULY DISGRACEFUL SITUATION.
IT'S 2026 AND DESPITE HAVING REVIEWED THIS PRODUCT AND POINTED OUT ITS LACK OF ACCESSIBILITY YEARS AGO ABSOLUTELY NOTHING HAS BEEN DONE TO ENABLE ACCESS TO APP FUNCTIONALITY FOR BLIND USERS. THIS IS A TRULY DISGRACEFUL SITUATION.
Continuing to lose wifi access
I haven’t had much success using the app over the past 12 months due to ongoing connectivity issues between the air conditioning unit and the app. This undermines both the convenience and the financial value expected from the system.
