App doesn’t work
For the last few weeks the app doesn’t work. The temp doesn’t move from 26.5 degrees all day every day on the app. But shows the correct temp on the unit. Also the percentage and kw’s don’t change at all even when on the different modes. Can someone please fix it
Latest update has sent my device offline
After updating the app, I can no longer access my heat pump. I am stuck in the opening screen asking me to confirm if I’ll let them store data about my usage.
When I save the settings the app says the network is unavailable. I cannot get past this page.
When I save the settings the app says the network is unavailable. I cannot get past this page.
Name should be “DisappointinGO”
Controlling over app is not working for me all I can do is readings….That is the major issue a part of that some small things like graph have to be manually move every time to current readings and it doesn’t support latest products which makes it hard worth keeping. Disappointed
Buggy and poor English
Terrible app. Sensors don’t show properly, buggy and terrible English
Levels in timer and buttons don’t match
App overall is ok and works, but the names of the levels don’t match:
On madimack pump (high medium low)
On buttons on app (power perfect silence)
On the timer function in app (boost silence super silence)
Super confusing!
On madimack pump (high medium low)
On buttons on app (power perfect silence)
On the timer function in app (boost silence super silence)
Super confusing!
App Connection Issues
After 2 years of being able to control the temperature settings and on/off times in the app, I can no longer connect to my inverter to do this.
When trying to reconnect, the device is not connecting to my Evo Heat Active-i 9 heat pump.
Extremely annoying with the pool temperature now being to cold for my liking but unable to set and adjust on/off times to keep the temperature under control.
I hope the app developers fix this bug issue ASAP!!
When trying to reconnect, the device is not connecting to my Evo Heat Active-i 9 heat pump.
Extremely annoying with the pool temperature now being to cold for my liking but unable to set and adjust on/off times to keep the temperature under control.
I hope the app developers fix this bug issue ASAP!!
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Bugs and Cheap
This latest update doesn’t give me correct readings or live results. I need to arrow back (which also doesn’t work well), then back in to refresh. My heater also disappeared off the app, then I had to setup again. Could you also include notifications when my heater turns off and goes in to a fault mode…. Which is often! I have spent $20,000 on solar panels to run this heater and equipment, it would be great if the app could integrate with my Enphase solar system to determine power output of heater!!
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Doesn’t work
Since the app update happened I haven’t been able to connect to my heat pump
Update has made app frustrating to use
Prior to the latest update in October, the app was great and easy to use. However after the update I have to reset the app every time I want to check it. Even after resetting the app, sometimes it still doesn’t give the correct info and requires a few more resets.
Hopefully they can fix that issue but then add in some more tools like charting the temp over a given period of maybe a week.
Hopefully they can fix that issue but then add in some more tools like charting the temp over a given period of maybe a week.
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Latest update has sent my device offline
The app updated over night. Now my heat pump says it’s offline and has to be reset. Second time this has occurred with an update to the app
Touch dial for temperature too sensitive
It’s easy to accidentally change the temperature. Should maybe require an actual drag around the dial or a long touch
Easy…….
Having had the heater for nearly a year now and enjoining so much more use because of the heater and the app to control it is so easy to use and adjust from the ease of my phone.
Highly recommend 🙏🏻🙏🏻👏🏻👏🏻👏🏻
Highly recommend 🙏🏻🙏🏻👏🏻👏🏻👏🏻
Not connect with Alexa
Not sponsored by Alexa app
Works well for pool heat pump
Good app, works well with our pool heat pump. Love that I can turn in on and off remotely and adjust the temperature. Request to the developers - would be great if I can adjust in increments of 0.5 degrees Celsius to have more control over pool temp (half degree makes a decent difference!)
Great app - it just works with our pool heater
Some equipment manufacturers apps are so poor. This is not one of them!! Works perfect, very easy to setup. Can check our pool temp anywhere and turn on, change temps all very easy. Works perfect every time!!
Needs some work
This app is useful but needs some work…
It is useful for remote access and control but very limited and has a few bugs
1. The interface is erratic. It takes several presses to change the mode (power level) and it is easy to accidentally change the setpoint when trying to access the query page.
2. The timer function is extremely confusing. The switch operation is backwards! You have to program the switch to “open” to close the switch/turn on and set to “close” to switch off. Completely against convention!
3. It is useful to see what current operation is, temp in/out, current pool temp, refrigeration performance (although some parameters are backwards). However, the pump/heater have to be running to see what the pool temperature is. It only shows current information. It would be great to be able to see the last temperature after the heater stops or even better, trend graphs to see performance over time.
4. The app appears to be able to connect to other devices for further automation but it is unclear how to do this. A useful feature would be the ability to automate the heaters operation based on solar PV output.
It is useful for remote access and control but very limited and has a few bugs
1. The interface is erratic. It takes several presses to change the mode (power level) and it is easy to accidentally change the setpoint when trying to access the query page.
2. The timer function is extremely confusing. The switch operation is backwards! You have to program the switch to “open” to close the switch/turn on and set to “close” to switch off. Completely against convention!
3. It is useful to see what current operation is, temp in/out, current pool temp, refrigeration performance (although some parameters are backwards). However, the pump/heater have to be running to see what the pool temperature is. It only shows current information. It would be great to be able to see the last temperature after the heater stops or even better, trend graphs to see performance over time.
4. The app appears to be able to connect to other devices for further automation but it is unclear how to do this. A useful feature would be the ability to automate the heaters operation based on solar PV output.
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More options needed
The app needs to also show further details that too could get on the main unit e.g. the outgoing temperature and maybe also the water flow per hour etc.
Love it
Great app. So easy to set up and control the pool heat pump.
Works well with Proteam heat pump
No problems using this app. Easy to set up, clear interface and works well. Control pool temperature from anywhere!
Basic but does it well
Remote access to heat pump, enabling settings to be altered wherever I am. Plus shows pool temp. Very happy
