Overly basic
Super basic, don’t know why it isn’t an option for me to just use the normal Investec app under 18 instead of the youth app.
The youth app just doesn’t have the needed features.
The youth app just doesn’t have the needed features.
Simple app
I love Investec and the Youth App is very simple and easy to use and not complicated at all. As a 20 year old though it is a bit too simple and “childish”for me. The colours don’t really match Investec’s brand. I would love a good looking sleek banking app similar to the normal Investec app but still holds those youth qualities.
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Needs Improvements for Young Adults
I’ve created two accounts - one for a 19-year-old and another for a 22-year-old. Unfortunately, the Youth App doesn’t support creating or viewing Virtual Card details, which is a key feature. While this functionality is available via Investec Online on a browser, it’s not ideal for mobile use and lacks the convenience expected from an app experience.
The app also feels too simple and junior for young adults. I’ve reached out to our bankers to explore access to the standard Investec Private Banking App (which I really like) - not because we need all additional features, but because the user interface and navigation are far more suited to a young adult. The current Youth App seems better designed for users under 18.
If access to the Private Banking App isn’t possible, I’d strongly recommend developing a “Young Adults” app.. a light version of the full app - targeted at the 18–25 age group - to bridge the gap between the Junior Youth App (<18) and the full Private Banking experience (>25).
I’d really appreciate any feedback or assistance from the development team.
Thank you.
The app also feels too simple and junior for young adults. I’ve reached out to our bankers to explore access to the standard Investec Private Banking App (which I really like) - not because we need all additional features, but because the user interface and navigation are far more suited to a young adult. The current Youth App seems better designed for users under 18.
If access to the Private Banking App isn’t possible, I’d strongly recommend developing a “Young Adults” app.. a light version of the full app - targeted at the 18–25 age group - to bridge the gap between the Junior Youth App (<18) and the full Private Banking experience (>25).
I’d really appreciate any feedback or assistance from the development team.
Thank you.
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An idea
The app is too basic and is too minimal for a youth that is above 18 or even 16. Can you please introduce a more advanced youth app that is less toddler like.
No notifications?
My app started giving me problems with push notifications and after deleting and redownloading it, it does not give any notifications at all. How am I supposed to authenticate transactions or now if transactions went through without any notifications?
Smooth but does not have full functionality
No option to order a new card (and Investec does not communicate when the card is expiring).
Functionality is limited but this account is available to 25 year olds.
No ability to set a scheduled payment or transfer, for example.
What is the point of a dedicated app if one as to use other platforms anyway.
Functionality is limited but this account is available to 25 year olds.
No ability to set a scheduled payment or transfer, for example.
What is the point of a dedicated app if one as to use other platforms anyway.
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Crashing
Love the app, simple and easy to use. However as of late both my brother and I have been experiencing crashes and can’t even log in. It just crashes with no error message and closes the app. Also maybe consider adding a 1time payment option, it gets a bit tedious having to create beneficiaries all the time👍
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Crashes
Hi
I’ve been using the app for a few years now and have never had this issue
The app keeps crashing and I need to check my bank account
I’ve refreshed it, restarted my phone, deleted and re-downloaded the app
It just keeps crashing
I’ve been using the app for a few years now and have never had this issue
The app keeps crashing and I need to check my bank account
I’ve refreshed it, restarted my phone, deleted and re-downloaded the app
It just keeps crashing
The three dots
Hi, i’ve had the app for a while it works wonders. I do however have 1 issue the three dots are in the same place as the line to go out of an app on iPhone 10’s and up. Sometime the taps don't register and sometimes the app closes i suggest making it to the side or some other place.
Optimisation
The app is good but the UI seems old and there are issues with the screen on the iPhone 12.
great app but fatal flaw
love the app usually but lately i haven't been able to login because the log in button disappears which makes it useless. hope they are able to fix that bug soon.
Unable to Login
Once entering my details the “Investec ID” and password box mash into one and the login button disappears causing me to be stuck. I have tried phoning support, opening and closing the app and redos loading it and nothing works.
Worst banking app ever created
How does a bank in the league of Investec create an app that doesn’t work???
Every time you try create a beneficiary the screen goes blank… how am I supposed to function like this?
Every time you try create a beneficiary the screen goes blank… how am I supposed to function like this?
Unable to access my own funds
I am unable to access my savings on the app
This is a problem as I am incapable of using my own funds.
When I click the move my money button it says there is a problem loading my accounts.
This is a problem as I am incapable of using my own funds.
When I click the move my money button it says there is a problem loading my accounts.
1 problem
Hello, this app is amazing I just have 1 issue. When I go through my notifications it always says ‘delete this message’ without me wanting to. Even when I scroll through it, I still get those messages. I have made sure to update the app to the latest version plus open and reclose. This is very annoying. Otherwise great app. I was wondering if it would be possible that you look into the problem.
Thank you
Thank you
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Immediate transactions
There’s no option for immediate transactions on the app. It’s kind of an inconvenience sometimes.
Security questions
The security questions for a youth account ask for adult questions like “what was the make of your first car” which doesn’t apply if you are 12.
Crashes when viewing youth account
The app is good overall, but crashes when trying to view the transactions on your Youth Account.
Youth account transaction crashing
Hi, I love the app, everything works perfectly except when I try to access my transactions on the youth account section the app crashes, hopefully they are working on a fix. Otherwise everything works perfectly.
Great but has some bugs
This app is user-friendly with some great features - Touch ID, savings goal, airtime/ data etc. However, the app crashes every time I press the “youth account” button.
