Love it
Very easy to use.
I need to cancel subscription
I try to many times to cancel the subscription I don’t know how I can
Disappointing price increase
I’ve been using this app fir years and didn’t mind paying for it but it’s now started to only allow a certain amount of invoices a month and then another price increase! Really disappointing. It’s a shame and I am looking for another app to replace it.
Did not get what I paid for, no matter how many times I contacted customer service.
I’ve been using invoice simple for years. Eventually upgraded to the premium £19.99. Every month my account would revert to basic features at random. I would contact customer support about this issue and they would solve it temporarily. My last complaint is still un answered and I’m currently being ignored after I asked for a refund as I’ve never actually had what I’ve paid for.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
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Some bugs…
This app is great and simple, easy to use, but it seems there is an issue with it syncing up to the website. I tried to change the paid date of invoice because it was paid much earlier but it wouldn’t allow me, saying it was “invalid”. It wouldn’t even allow me to add notes to the payment even if I kept the date! I was able to change the date to the correct one online thru my PC but now it doesn’t show up as paid on the app. Please get this bug fixed!!
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Good App
So I use this app for my Business, really good app and I will continue to use it. However I gave it three stars instead five. I gave it three stars because on the review after payment toggle, I have selected and updated my Google profile. However instead of the review reviews going to Google, it goes to the internal apps review system. I think this is very misleading, and actually hurts my Business a little bit, because I have 15 review reviews on the instead of on my Google profile.
If you're going advertise that reviews go to your Google profile, but instead go to the apps internal review system, I think that should be clarified otherwise again very deceptive.
If you're going advertise that reviews go to your Google profile, but instead go to the apps internal review system, I think that should be clarified otherwise again very deceptive.
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Terrible
You get zero support. There support people take days to respond. We paid full price for premium. And half way through the year they upped the price of premium and made us pay for even tho we paid for a year of premium up front.
They did this two years in a row. To resolve the problem it, it took over a week and I was unable to bill my clients
They did this two years in a row. To resolve the problem it, it took over a week and I was unable to bill my clients
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Excellent for doing fast invoices
Cons every year the price jumps up $50 plus been with since 2020
Stefan Varlinkov
This application is easy to use and helpful
The best so far
Good
Price Hike / Bad app
You have raised your prices, the app is good so I was like okey, I’m happy to pay. However, i take a simple photo of my expenses just to see constantly: PROCESSING FAILED, have to tap this again to see the “failed” again, then I tap again and successfully uploaded. So, I will give you a week or you will lose the customer, I’m fed up with this.
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As a business owner. Do Not Use invoice simple
Do not use invoice simple, I have been using this app for years. I started with very little amount per year and since then it has significantly increased. Last month I paid $90 last year and this year they are charging over 250 per yr. Next year they will do the same thing. Save yourself time and money. There was never a year without an aggressive increase
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Creeping price increases
Changed to this after i2g pricing exploded. This 'was' cheap but omg so basic like a kid produced it. I'm now seeing a 43% increase since March for exact same. They say online it's improving, where? I see nothing. I've asked so many times for this and that to be added and nothing happens. You can't even click to sort invoice numbers sequentially or add a PO number(oh sorry, you have to use the app only for that...wtf? In a breath I'd be back to proper software like i2g if anything else goes up. You are being watched (your customers aren't 'simple'.
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Money burglers
Got double charged ( they charged me 2 seperate payment for monthly and yearly payment for the same service same account ) failed to refund me any money and then even when they confirmed ghe any future payments are stopped, they very shameleesly charged me next month again.
Poor management
I’ve been using this for quite a while. It’s been problems where I can’t even load and print off anything at times. On top of that iOS does not allow you to load these invoices so it has to be emailed to customers that have iOS platforms. They partner up with stripe and they allow them to hold onto your first payment for 14 business days. As somebody that’s in the trades usually the payment is for materials. And then labor honestly have not been impressed with this app these last couple months you just keep raising the price but giving a bs product. I will definitely be searching for something better, which is very unfortunate since I have so much time and expenses are already invested.
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Ripped off
Every year their annual fee just doubles up, I have been using them since 2021. At the point of time, the price per annum was under 100, now is 229.99. Last year was 199.99.not worth it mate!
They ask for more money .
I paid all ready for a year and still ask me for pay for a monthly payment because they said I sumit up to much invoices ? This app is redicules.😡😡
Keep raising the price
I’ve been using invoice maker over five years and they keep raising the price it is now over a dollar per estimate not worth it to me. I’m done.
Work perfect but now not
Don’t work in my IPhone 7 .
Money grab
It started good until they keep going up on price for the app and now limit the amount of invoices you can send per month unless you update to a $19.99 a month plan. Unacceptable!
