Invoice2go Reviews: Is It Legit?

Customer Experience

Positive experience54.1% of reviews
Neutral4.9% of reviews
Negative experience41.0% of reviews

~ Based on 730 written reviews from the US App Store.

What users say about Invoice2go

Is Invoice2go Safe?

Invoice2go: Easy Invoice Maker appears safe based on user ratings. AppsHunter Safety Score for Invoice2go is 97/100.

This assessment is based on 56,062 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 56,062 App Store ratings for Invoice2go.

Is Invoice2go Legit?

Invoice2go: Easy Invoice Maker appears to be a legitimate app. AppsHunter Legitimacy Score for Invoice2go is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bugs fix

I use this app a lot for invoicing my clients but recently as of now the invoice designing thing doesn’t work please fix thank you asides from that I love the app

Do not buy if u want to use for two businesses

The app developers refuse to fix the flaw where you cannot use this app for two businesses. If this is you -do not bother. Tech support is not helpful at all and there are no work arounds.

Buggy and inconsistent

This app has so many problems, I wish it would stop disconnecting from my printer, and I wish the app would stop going “offline”, also it seems to make typos out of words I’ve spelt correctly!

Con job

The site after 13 years offered me an opportunity to use them to collect on my invoices After I chose him not to give them the information I have, they canceled my account 13 years of Accounting, now they’re giving me the runaround. Highly do not recommend go with a different invoice platform

Designing your invoice

Just downloaded the app can’t even complete the first step in designing the Invoice, very disappointing,
Deleting and canceling subscription.

Beware

If you like your account being suddenly closed after years of loyal membership, this is the invoicing software for you. Locked out of my invoices, customer list, outstanding balances, with customer support off for the weekend and no one to help for over 48 hours. Will be taking my business elsewhere.
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Garbage

Scammers with no support and no contact info they will bill you for years after you cancel your account. Can’t get rid of these leeches. Would not recommend

Long time disappointed customer

I’ve been using i2g for almost 15 years but suddenly greed of the company has forced me to leave. Everyone is forced onto the premium tier as the next tier down only includes 100 invoices in 12 months. The sudden price hike of $200 aud is ridiculous and to tell long time customers this is because of increasing costs of administration as ai is now used is just a joke.
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Super APP

Eine Klasse APP das ich schon seit ca. 10 Jahren benutze, jedoch fehlt die Funktion einer E-Rechnung die bei uns verpflichtend wird. Ist da schon etwas für vorgesehen? Dann könnte ich bei der APP auch weiterhin bleiben.

Customer service support

Need live agents back, specially to trouble shooting

Recommend 100%

I’ve been using this app for 13 years. Recently had the best tech support experience…fast, friendly and accessible over chat, email and phone.

Awesome

Awesome thanks

Repeatedly logs you out.

I have used the app for years. And it is a very useful and helpful tool. Easy to use and definitely has had a great positive effect on my business. BUT. It logs you out. Sometimes once a month sometimes more often. Generally it’s a mild nuisance and easy to log back in. Frustratingly though on a reasonable regularity it’s very difficult to log back in. The pass codes they text you don’t work. It becomes a very stressful process. If they could fix this I would definitely give 5 stars
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Mm

I’ve been using Invoice2go for about nine months now it’s been great for my small business. I definitely recommend Invoice2go to any business as it’s convenient and easy to use.

Garbage

Scammers with no support and no contact info will bill you after you cancel you account. Takes years to get rid of these leeches.

Lots of unresolved issues

We were extremely happy with Invoice2go for our business needs. About 6 weeks ago, we were unable to utilize “projects”. We use “projects” on a monthly basis for client billing and the inability to use has made our day-to-day flow very slow. We’ve called Invoice2go several times to obtain a status update. The person answering the phone denies ongoing details. This is really difficult for our workflow and process. We’re not happy with the IT failures
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Ope

Easy to use

Search, email functions and Projects feature glitchy with no fix in sight

I’ve chatted with support again today. Very tired of the same old feedback ‘we know and our team is working a fix’. I’ve lost all data for hundreds of Projects.

Support wouldn’t commit to a timeline. This app hasn’t been updated in 11 months, and prior to that no significant updates for years despite known issues.

With this year’s renewal rate increasing again to a whopping $700AUD, I’d expect far better.

Looking elsewhere, you should too.
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Peerless app

I’ve been using this app for my business for over ten years and it has never let me down. Easy to navigate, easy to customise!!

Great App for My Business

I use Invoice2go for my landscaping business and it makes creating estimates, invoices, and keeping everything organized so much easier. Simple to use and very convenient. Definitely recommend it! ⭐️⭐️⭐️⭐️⭐️