IONITY Reviews: Is It Legit?

Customer Experience

Positive experience44.0% of reviews
Neutral13.5% of reviews
Negative experience42.5% of reviews

~ Based on 386 written reviews from the US App Store.

What users say about IONITY

Is IONITY Safe?

IONITY appears safe based on user ratings. AppsHunter Safety Score for IONITY is 88/100.

This assessment is based on 147 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
2.0% of ratings suggest some concerns
10.2% of ratings point to a risky experience

~ Based on 147 App Store ratings for IONITY.

Is IONITY Legit?

IONITY appears to be a legitimate app. AppsHunter Legitimacy Score for IONITY is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simple a utiliser

simple, mais avec de belles fonctionnalités, en particulier la carte pour localiser les bornes

Poorly designed burdensome login

The app won't show anything at all without forcing signup. It's poorly written and doesn't work with iOS keychain, so you'll spend ages typing complex passwords and copying codes from verification emails instead of having your car charged.
To waste even more of your time, they have password expiration policy to force you thought this annoying process regularly, like a worst Enterprise IT department.

Designers of this app have zero respect for the user, and probably never used the app themselves, because they'd know how frustrating it is to stand under a charger and wait for a verification email to arrive. These narcissistic apps is why people prefer pumping gas.
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Too expensive

Too expensive

Перша і дуже вдала спроба

Спробував мережу Іоніті при подорожі на море. Зручно і рекомендую. Швидкісні странції 350-400 кВт, гарна мережа в Угорщині та Хорватії! Хороша ціна за умови наявності підписки!

Failed to charge

Tried to log in, previously it has worked but they wanted updates, password changes, confirmation emails. Gave up after 15 mins. Another company that’s lost control of its IT department

Bon réseau

Ionity fait tjs parti des bons réseaux de recherche les prix sont attractifs l’application est très bien leurs très gros points faible est qu’ il y a trop peu de bornes sur les stations il faudrait a minima les multiplier par 3 trop d’attente aux stations sans parler des bornes tjs en panne. Sur 100% des stations de charges que j’ai pu faire il y avait tjs a minima une borne qui ne fonctionnait. Du coup j’ai opter pour le réseau tesla plus fiable pas plus cher et surtout bcp moins d’attente. Ionity bouger vous pour augmenter le nombre de point de charge sur vos stations
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Easy as it gets!

After purchasing my first electric vehicle and not being able to charge at home, I have found Ionity station nearby and it has been great, I have got a membership and that brings price per charge down considerably, it is a no brainer for myself to be able charge my vehicle with Ionity.

Failing setup

I’ve downloaded the app and gone through registration however it fails each and every time despite entering the correct code. Frustrating.

Include option to add actual consumption in route planning

This app is useful to identify IONITY charge points, but is nearly useless for route planning in my experience as “range” adjustment facility requires a lot of back-calculation to input consumption and always ends up being miles off. Like the IONITY network for the number of chargers and subscription, but this app lets IONITY down for route planning.
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IONITY card

Straight forward to activate

Unable to install on iPhone

Despite numerous attempts I have been unable to install on my iPhone 13. Shame as there’s a IONITY charger close to me and on my regular journeys

iPhone X

No longer seems to work

Good experience!

Overall good experience and nice coverage of stations !

Mr Jonas

Well price shocking for charge 85 pi kwh
Use tesla only if you can because this Ionity very expensive

Très bien mais manque l’affichage dans CarPlay

Application complète qui permet de prendre un abonnement et de consommer tout de suite. Un planificateur de trajet est inclut mais pas d’affichage CarPlay c’est dommage alors que les concurrents les font bien.

Quelques manques

Bonne application, mais il manque 2 infos sur l’historique des charges : la durée de la charge et la puissance moyenne.

En effet, ces infos sont utiles pour se souvenir de la qualité de délivrance de la charge, même si cela n’a rien à voir avec l’App, mais souvent la borne ne délivre pas la puissance attendue alors que l’on est seul et que son véhicule XPENG est capable de charger fort.
Peut-être que IONITY utilise cette métrique pour savoir si la borne est opérationnelle sur la promesse ? Si ce n’est pas le cas, c’est dommage, car cela aiderait aussi le conducteur dans son choix d’arrêt.
Bref, une info de plus à ajouter dans l’App.
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Looked good until

I tried to put a charge destination into Google map app. Instead takes to Google map web site. Could not remember log in… oh dear for god sack… please have single button to move to google or apple map APP not web version useless

Buenos cargadores.

IONITY, es una empresa fiable, lo único que estaría bien que pusieran techos en sus estaciones.

Abonnement mensuel POWER

Après plusieurs mois de mise en place de la ChargeLeague, pourquoi IONITY est le seul des partenaires a avoir toujours le tarif mensuel aussi élevé, à 11,99€, alors que les 3 autres opérateurs l’ont déjà abaissé à 9,99€, sans parler du prix du kwh qui est bien plus bas à 0,29€ ?

Carga

me gustaría no tener que hacer servir nada, solo enchufar el coche y que cargara y me cobrara automáticamente