I avoided urgent care because of the iOX!!!
Since the company came out with the newest updated version I have loved it. I used it with my teladoc and was able to avoid going to urgent care because of it!
Good support despite other reviews
Mine arrived was yielding inconsistent results. Sent email with some results . Got quick reply from founder saying replacement unit was being shipped. Arrived, seems to be working well, I’m happy.
Does not work with iOS
I tried every help and review suggestion, on both my iPhone and iPad. It does not work. I got the same “Initializing” spinner and the “Low power” message. I’ve tried 4 different ways to contact the company, with no response. Luckily, I have a cheap Android phone, and it DOES work on that. Sad for Apple users.
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New iPhone connectivity - excellent customer support
I had the issue previously reported on connectivity with new iPhones. Emailed the developer to the address on the website and received an answer in less than 24 hours suggesting to “restart your phone and do not open any other audio apps such as spotify or podcast. If that doesn't work, try to look at permission to see if the microphone permission is enabled. The signal comes back to the phone via the microphone input.” It worked!
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Usd to work
At one time this device matched the pulse ox my Dr used but I recently got a new iPhone and have to use the mfi lightning to phono jack adapter and now only get a “power input too low...” error which appears others have reported. It appears useless at this point unless the author updates to software to fix this.
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Dead on arrival - ZERO customer service
I have an iPhone 6 plus. Ordered the iox so I could monitor oxygen levels while asleep. Iox arrived, I downloaded app, plugged into headphone jack on my iphone. NOTHING. The app kept telling me to plug device in. I followed troubleshooting steps on Safe Heart website. Still nothing. Called telephone # on website. Recording came on stating no one was at the extension I dialed then it hung up. Emailed using email form on website asking for help. 2 weeks later no reply. Guess I’ll dispute the charge on my credit card. DON’T WASTE MONEY OR TIME ON THIS PRODUCT OR THESE PEOPLE. Appears to be a scam.
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Zero stars!! Does not function!
I just spent $45 on a device with an app that closes immediately every time I open it! It can’t be used without the app! This is CRIMINAL!
Doesn’t even open
The app doesn’t even open, it just crashes.
Doesn’t Work
The app opens and closes immediately. I also tried to put this app on an iPad but there isn’t one available.
Buggy
The app on an iPhone doesn't let you tap the Hr , Pi, or respiration icon like it say. And offers no explanation or guide to your readings. I probably would not have purchased to device knowing the app doesn't work
Broken by update? Developer unresponsive
The device and the app both worked well when I first tried them, but when I started the app recently after a stretch of not using it, it showed the message "Power input too low. Please contact our sales." I tried to contact sales, but they have been unresponsive. Other reviews here report the same problem. My guess is the app was broken by an update and never fixed (either an app update or an iOS update). This is too bad, because while the app worked I was quite pleased with it. I'm not aware of another affordable consumer grade pulse oximeter that can record measurements all night long.
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App is becoming incrementally better
The IOX app is improving. I agree with previous commentors who have called for Health Kit integration. This would induce me to change the rating from good to excellent!
Works self contained
Works well for me. Saves data to a calendar in its app, which Is a must have. Only downer: the app won't connect with Health Kit (yet, anyway).
Heart broken
Bought this on Amazon. Didn't work right out of the box. "Not enough power" was the message. I hope you send me a replacement asap. Didn't have any good reviews. Sadly.
Needs an external device but says that nowhere
I don't know if it works or not. I even re-read it to see if I was mistaken. No external device mentioned. I guess you could realize that reading between the lines. But honestly who does that for Apple apps?
No longer works
Power too low error message now shows up since the bug fix release.
iPhone 6s not working
Upgraded from 5 to 6s. Ioxmeter no longer initializes.
Best background iOximeter, no Healthkit integration (yet)
This app is the improved version of "iOximeter" from the same company. This app connects to the company's iOximeter through the audio jack.
Pros
1. Records continuously in the background (even when the phone was locked with the screen off - very important while sleeping; other oximeters only record when the app is running in the foreground). This is the most important feature.
2. Data is easy to export to your favorite spreadsheet, but the in app history should be sufficient to notice trends.
3. Easy to use: turned on the app, prompted to plug in the device, asked to use microphone, placed on finger, and violá, data.
Cons / Bugs
1. No Apple Healthkit integration (adding this feature alone would get this app a 5-star rating).
2. No option to export to other apps (have to email to myself the CSV file).
3. No way to change the scale of the chart in the app
4. No option to change the frequency of the measurements (e.g. 5/10/15 minute intervals)
5. No 'Swipe left' to delete or option to remove old data (e.g. keep for 60 days).
Pros
1. Records continuously in the background (even when the phone was locked with the screen off - very important while sleeping; other oximeters only record when the app is running in the foreground). This is the most important feature.
2. Data is easy to export to your favorite spreadsheet, but the in app history should be sufficient to notice trends.
3. Easy to use: turned on the app, prompted to plug in the device, asked to use microphone, placed on finger, and violá, data.
Cons / Bugs
1. No Apple Healthkit integration (adding this feature alone would get this app a 5-star rating).
2. No option to export to other apps (have to email to myself the CSV file).
3. No way to change the scale of the chart in the app
4. No option to change the frequency of the measurements (e.g. 5/10/15 minute intervals)
5. No 'Swipe left' to delete or option to remove old data (e.g. keep for 60 days).
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No HealthKit, and now push messages?
App works fine but it doesn't save data to HealthKit, where your medical data should be stored. Also, this app is now wanting to send push notifications to me. Why does an oximeter need to notify me?
Great App! 5 Stars!
This app is the King when it comes to pulse oximeters that can be used with an iPhone! You can record continuous overnight while you sleep or spot check. All kind of graphs, screens and even an alarm to set thresholds. Too much for me to write about here! Try it, you will love it! Oh, and by the way, you will need the iOximeter available at Amazon to go with this app. Thanks and peace!
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